Ordered a head groomer, it arrived in good time and in good working order. That's not the problem. I wasn't home when it was delivered by NZ Couriers with 'signature required' clearly noted on the bag. So, their courier simply left it around the back of the property, didn't note this on the track and trace record but instead forged my signature onto the online record. Not okay! In fact it is illegal. I have drawn this to NZ Couriers' attention, effusive apologies, promises of action but nothing further. Also contacted Get A Cut, no response to the original message. Here's what came back when I tried again: 'Did the courier sign your name or their name? I wouldn’t worry abut this John as you received your parcel and all is well.' Patronising, and unsolicited advice about how I should feel about having my signature forged and, it entirely misses the point!