Alex Williams at Chapter "threw me a line" and helped me out of that quagmire known as Medicare/Advantage Plans. His knowledge and patience proved to be exceptional while assisting me in selecting just the right plan for me. He allowed me all the time I needed to feel comfortable with the decision I made regarding the plan I had chosen. Alex went way above my expectations in comparing plans, coverage, benefits and costs. He made the enrollment process efficiently simple once I finally made up my mind. I am a very picky person. So, if you too, feel like I did - stuck trudging thru the quagmire of questions known as Medicare/Advantage, HMOs vs PPOs, benefits, available plans, costs, co-pays, deductibles, etc. etc. etc., I urge you to contact Alex @ Chapter. He is very personable, knowledgeable and dedicated to assisting you in choosing the correct plan for you too. I couldn't be happier. A big thank you to Alex and Chapter.