Johnathan was so knowledgeable and kind. He listened intently to my requirements and checked all the right boxes. He was very kind and helpful. I was very glad that Chapter is not "bound" by a certain insurance company. That was important to me. I really felt like I was talking to a friend and not a salesman. I honestly felt like he cared that I got the best plan for me and my finances. I would highly recommend Chapter and Johnathan deserves a raise. Thank you Johnathan from the bottom of my heart. Oh and the whole experience took only about 20 minutes. Total experience was A++