I did a lot of research before choosing to use Chapter for my Medicare decisions. I was overwhelmed by all the choices and was completely at ease when I contacted Chapter. They took hours to review with me all my medications, doctors and pricing options for each recommended plan. Days before the 2023 plan deadlines, I fortunately spoke with Andrew (John) Morrison who calmly and methodically explained everything I needed to do to get my Medicare plans approved on time and he spent hours researching the best options for my Part D and G options (even during the year-end holidays). He was so knowledgeable and honest in looking for the best pricing and coverages for me. In fact, when the best value for my Part D plan was a carrier that Chapter did not represent, he still helped me enroll in the plan on Medicare.gov. Most other insurance agents would have recommended a higher priced plan that would have offered him commissions - but not Andrew! The peace of mind that I have from Chapter and Andrew's exceptional customer service is worth everything!