I am a retired 1st responder. I know it's not very often people say "Thanks" or anything if the sort. I am very proud to say Katelyn Hartly AND co worker Sara (did not get her ladt name) ARE AWSOME, AS WELL AS EXCEPTIONAL!!! Taking this step to Medicare us unnerving and an unsure time. These ladies made it easy, comforting, convient, as well as fun. They were both and still are genuinely concerned on the phone, take the time to LISTEN and help, make you feel like a VIP. GREAT GREAT JOB CHAPTER. I WILL RECOMMEND YOU to EVERYONE I know for assistance ir sign up. God Bless you all!!!