As a newly disabled and eligible for Medicare recipient I had a lot of questions and did a lot of my own research. I was overwhelmed and decided to reach out to 3 different agent companies to help me. I had a pretty firm idea what I wanted, a supplement plan, 2 of the three steered me toward an advantage plan, with one telling me a supplement was not even possible. Jacob at Chapter told me different and was able to help me find the exact supplement plan I wanted which was a G plan. I will be speaking with him again in October to select a drug plan. Absolutely spectacular service and super friendly and informative. I described him as being like a local shop owner that takes care of his customers, not a big chain that only cares about money.