Seth was very easy to work with. I was facing the task of enrolling in Medicare on a quick schedule. I had some specialized needs to be met with a fluid end date for my current coverage. Seth dove right in, provided me many choices for meeting times that fit my schedule. He assisted me with questions on the Social Security site, promptly providing answers. He really listened to my concerns and addressed them to my satisfaction. I was enrolled for new health care within about a week. He was professional yet easy going which helped make me comfortable with the process.