Renee helped resolve a Medicare billing issue that was being charged to me by mistake. It’s very alarming to receive a statement from United Healthcare showing I owe over $2,000.
She knew exactly what the problem was and how to fix it. Renee expertly gathered the right information from me and contacted the right people in order to resolve this immediately. I am so grateful for her assistance. She owned the problem instead of telling me who to call and what to ask. That was very efficient.
8 months ago
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