Sarah Kohllman was our agent. She covered several coverage plans, allowing us to find the best health plan for my husband and me. Sarah was extremely knowledgeable and proficient in her task. We were impressed with her expertise, friendly nature, patience, and willingness to assist us in understanding the benefits of each plan so that we could choose the one most beneficial to us. Sarah spoke clearly and slowly to ensure neither my husband nor myself missed any explanation of benefits. She provided us with her contact information and kindly invited us to contact her for any information, reason, or questions we may have in the future. Sarah made an otherwise frustrating task, easy and pleasant.