First person I talked to (K), was impatient, abrupt, talked over me when I tried to ask questions, and when I asked him to repeat things I didn't understand said maybe he should be talking to my husband. Maybe he was having a bad day. Or maybe he's in the wrong line of work. I called back and got Stephanie D. who was pleasant, patient, professional, and great to work with. I almost didn't call Chapter back after my first call, but I am so glad I did. I highly recommend Stephanie D. No stars to K. Five stars to Stephanie.
5 months ago
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