Brooklyn was knowledgeable, patient, professional, very warm, and welcoming. I appreciated her thoroughness and I'm so glad that I called Chapter for assistance in making the best decision for my Medicare Advantage plan for 2025. Chapter should base future hiring decisions based on "The Brooklyn Metric" - she exemplifies all the qualities that make an outstanding employee. If there is an "Atta Girl" annual award, Brooklyn gets my vote!
5 months ago
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