As a relatively new Medicare enrollee, I stumbled upon Chapter because my Advantage plan was not meeting my needs. I had a call with Venus H.💫, who walked me through the Supplement options and listened to my concerns. She knew I needed to make a change and gently kept me from procrastinating. Thank you, Venus ❣️❣️ Today, I had a call with Steve Hamel 💥 to discuss my Part D (PDP) options. He was extremely professional, walked me through the best plan options for my needs, and guided me to my selection. 💯 I am a young senior, but both Steve and Venus spoke to me like I was family or at least a good friend. What a difference that makes. My decision to go through Chapter was confirmed by my interactions with their people. ❤️‍🔥 As an insurance agent myself, I could have easily sold myself a plan. However, having an expert outside voice made all the difference. Thank you, Chapter, for living your values through your people. It shone through.