Working with Chapter was an AMAZINGLY PEACEFUL EXPERIENCE! I was introduced to Chapter with only 5 days left in the open enrollment period (2 of which were the weekend). Daniel Cheeseman, Ray Leatherwood and Renee Nichols made the time crunch work and I felt very valued and listened to as a customer (which was not the case with the last 3 agents I worked with). It was easy working with Daniel because I knew he had my best interest at heart. He found a plan that was best suited for me and helped me to actually understand the difference between a supplement and advantage plan, rather than just trying to sell me on something. THANK YOU, Daniel and team, you are amazing and much appreciated! If you really want to understand the Medicare process, I HIGHLY RECOMMEND you give Chapter a call!