I needed to evaluate the medicare plan that I currently was on so I decided to make the call to Chapter. My wife and I were pleasantly greeted by Shannon Davis and she was very happy to explain the specifics and my options. We were so pleased with the care and concern and the professionalism that Shannon provided. She answered all of our questions and concerns, even went through all of my prescriptions and physicians, to reassure me that I would still receive the same benefits and some were even better than before. If you are ever in question about calling Chapter, even if it is just to receive information, please do not hesitate to make the call.