It was extremely overwhelming figuring out how to change medical insurance from NYS to Florida. Not to mention the stress of moving a home with 25 years of “collectibles “ . Within two days of talks Mike Falcon from Chapter service we were able to find a plan that appears to met our needs. I really hate writing reviews before I’ve tried a product but the representative put our minds at ease. He was professional & listened to endless questions. Was amazed with his patience and professionalism. Thank you, you have no idea the amount of stress that has been lifted off us.