I bought a super king-size bed from GetLaidBeds. The slats in the bed are 183cm so 3cm bigger than they should be. I now have a gap between the side of a bed and the mattress. I never imagined that considering I paid 1000 pounds for the bed, it would not follow the standard sizing of 200cm x 180cm. When I complained using their online chat, I was offered no apology and instead was told that people don't complain to them about the size. Well here is your complaint. If I could give you zero for both your product and customer service, I would. Another letdown was that they were not offering assembly for the area I live in so we had to assemble ourselves. This wouldn't be a problem, as we normally assemble all our furniture ourselves. But this time, there were 2 sets of different slats, with no way of knowing which ones are for the bed and which ones are for under-bed storage. Their manual is useless and to this day I don't have the under-bed storage assembled. Platform Bed (No Headboard) - Bed Size: 6' - Super King - Type of Slat Base: Standard Slat Base - Fixed - Solid Bed Frame Finish: Solid Oak (Satin) - Style of Bed Legs: Tapered Modern Underbed Storage Box - Underbed Storage Box Size: Full Box (184 x 59cm) - Solid Finish: Solid Ash (Satin)