Getlaidbeds.co.uk Reviews

Name: Getlaidbeds.co.uk
Address: Barn 3-5, Wharf Way, Leicester, Leicestershire
Rating: 4.38

4.4 Rating 2,545 Reviews

84 %

of reviewers recommend Getlaidbeds.co.uk

4.4

Based on 2,545 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

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Getlaidbeds.co.uk 5 star review on 8th March 2026

318

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have always had high quality mattresses from Europe and after returning to the UK couldn’t find what we wanted to fit our European size bed…until Get Laid Beds! Amazing mattress great price fabulous delivery and we’ve slept so well on the new ones we’re very happy!”

Helpful Report

Posted 2 years ago

“Found the bed itself to be of high quality workmanship and very sturdy. The turnaround time was very quick and found customer service to be helpful and responsive (thank you to Lewis Preston in particular who provided a quick and polite response to an admittedly very silly question on my part)!”

Helpful Report

Posted 1 day ago

“I bought a space-saver single twin bed frame. It is well-designed, directions for assembly were clear. It is very convenient for my small apartment. The removable shelf is a great accessory, too.”

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Posted 2 days ago

“We bought our bed from GLB two years ago. Incredibly solid bed and build so solidly. We chose the Oxford bed. Still in wonderful shape two years on. Can highly recommend.”

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Posted 2 days ago

“Customer service was excellent. Delivery quicker than expected . And the bed looks beautiful!”

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Posted 3 days ago

“Good quality and delivery on time!”

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Posted 3 days ago

“The bed itself is of great quality -”

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Posted 3 days ago

“Bed frames arrive nicely packaged - no damage to packaging a number of parts of the bed frame arrived quite damaged - not sure how they could possibly have passed inspection. Bed frames are solid and robust, fairly easy to construct.”

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Posted 3 days ago

“The bed itself is fine, but I specifcally ordered your bed because it showed black screws were used. Mine did not come with black screws but I had no time to request them as the bed was needed immediately. I also specifically ordered the mattress from you so it would fit the bed. In fact, it's an extremely tight fit which means making the bed takes a lot more effort. I've got used to the screws not blending in, but I regret the mattress fit every time I make the bed as the mattress is very heavy. Had I seen the fit before buying, I would not have bought your mattress. The bed is used for Airbnb guests and I'm 78 with a heart condition. I could really do without having to wrestle the sheets onto the mattress everytime.”

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Posted 3 days ago

“Good service, nice team, worked very hard and very polite”

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Posted 3 days ago

“We ordered our beds and I was a bit worried about having wooden beds Incase they creaked and groaned everytime you move or turn over in the night! They were very sturdy and so well made they went together very tightly with no creakes on or groans from them. They look very modern and minimalistic and will never date and they are so comfortable. So glad we made the switch from the old fashioned divan with drawers! Everyone comments on them when we show them around our new property. Delivery was everything we expected from a company like Get Laid Beds. Thank you so much. Can't say I would buy from them again as the beds won't ever wear out or need replacing! But I would highly recommend everyone else to purchase with peace of mind.”

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Posted 3 days ago

“Great company, keep you informed from point of order through your delivery. The quality of the bed is amazing. So happy with our purchase.”

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Posted 3 days ago

“Good quality sturdy bed (low Tokyo bed). It was easy to put together ourselves. Good range of customisable options, and customer support on WhatsApp is really good. Would definitely recommend!”

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Posted 5 days ago

“Solid bed simple to put together.”

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Posted 6 days ago

“Great bed. Easy to assemble and very stylish.”

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Posted 6 days ago

“Great service. Very happy.”

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Posted 6 days ago

“First bed we bought creaked excessively. We contacted Get Laid Beds, who gave advice on the wood settling and tightening screws and giving more time. After some more time, the issue hasn't resolved - the team offered a different style of bed as replacement, arranged for bed to be collected and delivered new bed. Very pleasant and helpful company to deal with, and clearly are invested in ensuring customers are happy with their product. Thanks again”

Helpful Report

Posted 1 week ago

“Ordered a king size platform bed and have to say it’s one of the best beds I’ve ever bought. From ordering to delivery the whole service, communication was superb. The bed itself is top quality, sturdy and very well made. The instructions are very easy to follow”

Helpful Report

Posted 1 week ago

“Amazing customer service. I was kept updated throughout the whole process from start to finish including the delivery company FedEx ( some companies use a cheap delivery company and it always backfires ) Bed was easy to assembly and very solid. Highly recommend. Thank you”

Helpful Report

Posted 1 week ago

“I rarely leave negative reviews, but my experience with Get Laid Beds was extremely disappointing. My bed was due for delivery on 29 May 2026 and I specifically needed it because friends were travelling from Malta to stay with us. We had already renovated the bedroom and disposed of the old furniture in preparation. On the day of delivery I was informed that the order had not reached the courier depot in time. Over the following days I received several different explanations, including that the boxes could not be located, that there were no scans on the shipment, and later that the order had been loaded onto the wrong pallet and returned to the company. What I found most frustrating was not the delay itself but the lack of clear information and any real attempt to resolve the problem. Despite explaining my situation, I was repeatedly told to wait while searches were carried out. No temporary solution, priority delivery or meaningful assistance was offered. Customer service felt dismissive and lacking in empathy. The responses came across as scripted apologies rather than genuine efforts to help a customer who had been badly let down. Mistakes happen, but good customer service is judged by how those mistakes are handled. Unfortunately, this experience fell far below the standard I expected from a company selling premium furniture.”

Helpful Report

Posted 2 weeks ago

“2nd Get Laid bed purchased. Perfect small double size for 10 year old. Great product and very well made. The only improvement could be the instructions which are for multiple products and are not very clear”

Helpful Report

Posted 2 weeks ago

Getlaidbeds.co.uk is rated 4.4 based on 2,545 reviews