Getlaidbeds.co.uk Reviews

Name: Getlaidbeds.co.uk
Address: Barn 3-5, Wharf Way, Leicester, Leicestershire
Rating: 4.39

4.4 Rating 2,045 Reviews

84 %

of reviewers recommend Getlaidbeds.co.uk

4.4

Based on 2,045 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

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Getlaidbeds.co.uk 5 star review on 24th June 2025

301

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have always had high quality mattresses from Europe and after returning to the UK couldn’t find what we wanted to fit our European size bed…until Get Laid Beds! Amazing mattress great price fabulous delivery and we’ve slept so well on the new ones we’re very happy!”

Helpful Report

Posted 1 year ago

“lovely bed, great quality and easy to assemble.”

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Posted 22 hours ago

“Great products that live up to their promises, however the assembly instructions were pretty poor and the showroom was a bit pointless as they only had double beds on show.”

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Posted 3 days ago

“Some visible imperfections in the stain. A few bits are hard to wrangle in construction. But looks quite good. Delivered on time. Quite confusing instructions, lacking detail. Felt floor protectors not supplied”

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Posted 3 days ago

“The bed itself is fine - but the instructions for putting it together are hopeless. I'm used to the quality of IKEA instructions, with very clear illustrations - if a piece has pre-drilled holes in it, for example, they are pictured. The instructions with respect to the gas filled struts and lifting hinge are particularly dire, with the drawing bearing no relation at all to the pieces of ironmongery! My son in law put it together because he does skilled jobs like fitting new suspension on his van but it does need more skills than simply following a step-by-step instruction (in the IKEA style). My son in law is very busy and I'd prefer not to have had to ask him - but although Get Laid Beds advertise a "deliver to room and assemble" option, which I wanted to choose, it's not a bit clear from the website, where this option is mentioned, that it's only available in a few parts of the country. Having failed to find it on the check out I had to telephone to find out - a waste of my time and yours! I'd suggest that GLB employ a good graphic artist and somebody who can write technical stuff, and save us a lot of frustration! I didn't phone up about the assembly problems as I had somebody to turn to. My mark for customer service includes the good quality of the telephone answer I had (though it was not the answer I wanted, it was prompt and clear) and the awful quality of the written instructions.”

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Posted 4 days ago

“Unfortuantly the bed wasn't delivered on the scheduled date, and when contacting customer services I was very disappointed with theire reply and they took no responsibility for it. Very happy with the bed, very straight forward to assemble, and it looks amazing”

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Posted 5 days ago

“LOVE our new canopy bed. Really sturdy. Great colour. Easy to assemble and feel like a princess! ❤️”

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Posted 6 days ago

“Get Laid Beds provides inaccurate sales information.”

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Posted 6 days ago

Hello, If you could email into hello@getlaidbeds.co.uk to elaborate we would be more than happy to help. Chris

Posted 6 days ago

“Having downsized to a dormer bungalow we didn't think it would be possible to have a king size bed so we were delighted to come across the space saver options on your website. Communication with the company was excellent. Two of the boxes were damaged but the wood wasn't affected. The instructions for assembling the bed were straight forward and it's not fallen apart yet! 😁”

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Posted 6 days ago

“Wanted a lower bed frame and found exactly what we wanted on their website. The ordering process was very easy, and we had regular updates on the progress of the order. Delivery was exactly as forecast. The bed itself is made from very solid components and was very easy to assemble. We are very pleased with our purchase”

Helpful Report

Posted 6 days ago

“Absolutely fantastic bed, great value for money. Delivery was efficient, with a very friendly team, who took the parts to exactly where we needed. The bed was easy to assemble with two people, with clear instructions, and the cutest little branded bags to keep the screws and other small parts in! Highly highly recommend!!”

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Posted 1 week ago

“The bed is great but the instructions to put it together were pretty rubbish. It was very disappointing.”

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Posted 1 week ago

“We ordered the Oxford bed in the natural pine so that we could paint it in the colour we wanted ( Farrow & Ball -Hague Blue). The bed came flat packed and was very easy for us to put together…..and it came out beautifully with the paint. Very good quality bed and very sturdy….would highly recommend.”

Getlaidbeds.co.uk 5 star review on 1st July 2025

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Posted 1 week ago

“Second time we have bought a bed from you and it is just as great! Very high quality and the mattress is super comfy.”

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Posted 1 week ago

“Great piece of furniture - easy to assemble - very solid - looks beautiful - thanks”

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Posted 1 week ago

“The quality of materials is pretty decent, but the instructions provided with the bed could have been a lot better. They're printed out on A4 paper with grainy black and white images and look like they've come out of a cheap printer. If you're spending £1,000+ you'd expect this to be a bit better. It did make the overall experience of putting it together a bit frustrating.”

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Posted 1 week ago

“Overall great service & happy with my bed. The bed was ordered easily and arrived on time & on the date I wanted. We assembled it easily. It looks good! Reasonable price I would say too. We have ordered an extra slat so that the mattress is better supported (the gap is a bit more than the mattress company recommend) so that is arriving soon. Overall I would buy from GLB again!”

Helpful Report

Posted 1 week ago

“Found the website which was very easy to use with plenty of information, very competitive prices, plenty of choice, after purchase the communication was very good and plentifull, bed arrived on allocated day, i set up the bed in 30 minutes- very easy because it is very well made- excellent on all counts.”

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Posted 1 week ago

“The bed was so nicely packaged with very cute extra details like the hidden eggs and canvas bag with screws. The bed fits together really well and I would definitely recommend this company to others.”

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Posted 1 week ago

“Incorrect instructions (upsidedown bed slats are instructed so the mattress has nothing to nestle into). This is annoying and has surely been complained about before. The bed frame itself is nice though. The mattress quality is not the best and came in quite lumpy, even though it's a spring mattress and didn't get delivered rolled up. I'm quite disappointed overall.”

Helpful Report

Posted 2 weeks ago

Hello, I am sorry to hear of the problems you have had with our products. I can see to this point there has been no communication with our customer service team. Please email in to hello@getlaidbeds.co.uk so we can help if these issues have persisted. Chris

Posted 6 days ago

“Very pleased with the bed. It looks good and very high quality. Great communication from the GLB team throughout the order process.”

Helpful Report

Posted 2 weeks ago

Getlaidbeds.co.uk is rated 4.4 based on 2,045 reviews