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Getlaidbeds.co.uk Reviews

4.4 Rating 2,721 Reviews
83 %
of reviewers recommend Getlaidbeds.co.uk
4.4
Based on 2,721 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Getlaidbeds.co.uk Reviews
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Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

Write Your review

321
Anonymous
Anonymous  // 01/01/2019
“We received our first bed which unfortunately had incurred some damage due in delivery after contacting customer support. They happily replaced the bed for us construction took us an hour and a half with the drill and the result is a good looking solid bed. Customer support delivery and product quality are all very good. It was a shame about having to return the first product.”
Helpful Report
Posted 1 week ago
“The bed came punctually and was easy to assemble. It looks good as a piece of furniture. There are 2 small and 1 larger mark on it from manufacturing which I am disappointed about. I emailed the company with photos but got no reply.”
Helpful Report
Posted 1 week ago
“The customisation and range of options was really what got us to look into Get Laid Beds, we wanted something sturdy and highlighting simply the beauty of wood. Upon reception, it was easy to easy to assemble, and so far, we're really happy with it. However, few issues with delivery - we got the wrong date of delivery confirmed on order due to a system issue and then the carrier (AIT) misdirected half our parcels - but customer service was helpful and got in touch to resolve the issue really quickly each time.”
Helpful Report
Posted 2 weeks ago
“Lovely low bed , very easy to assemble, even my 5 year old helped. I recommend this company. Ricada”
Helpful Report
Posted 3 weeks ago
“Quick turnaround and fair customer service.”
Helpful Report
Posted 3 weeks ago
“Always very good products.”
Helpful Report
Posted 1 month ago
“Although it would have been helpful to have a more precise time for delivery/assembly, we were generally very pleased with the service. Adam was very friendly, speedy and efficient in assembling the bed.”
Helpful Report
Posted 1 month ago
“Bed seems great - have a small double for my daughter. Building it was a bit of a faff as screwing in the slats was not explained fully - instructions are really poor and a couple of times the wood was splintered. This was due to the the gaps between the slats and the frame having to be very carefully placed as they don’t sit flush and the instructions did not give any details. The bed itself seems sturdy and good quality.”
Helpful Report
Posted 1 month ago
“Well made bed Solid and easy to assemble However, white paint mark on one of the bed legs which is disappointing and when I emailed about this I didn't receive a reply”
Helpful Report
Posted 1 month ago
“The final bed looks good and delivery was easy. But the instructions were not clear and the incorrect number of screws were provided to put the bed together.”
Helpful Report
Posted 2 months ago
“Great product, issues with instructions, seemingly dated, had to phone the CS team for support. The team itself was excellent, loved the fact there was a direct number. The instructions were disappointing given how much money we had spent. There was also suppose to be black screws but we were provided with silver ones.”
Helpful Report
Posted 2 months ago
“Great quality & comfort! After a shaky start we were admirably sorted by George in customer services with speed and alacrity. Special mention for Grace also in customer services for her speedy email replies. We now have a super bed that fits beautifully into our eaves ceiling loft conversion. Very satisfied.”
Helpful Report
Posted 2 months ago
“We bought a couple of beds from GLB about 12 years ago and they have been great, really solid and survived being taken apart and moved to a new house. We just bought another, though a different style. Still a good solid bed but there were no predrilled holes for some of the fittings and just didn't seem as well finished. Also the delivery was a real pain, it didn't come on the day I asked for, it was split into 2 deliveries and the days kept changing. I guess this is an issue with the delivery company though.”
Helpful Report
Posted 2 months ago
“Very pleased with our king-sized ottoman bed. The quality is fantastic and assembly was fairly straight-forward, the instructions could have been clearer as sometimes the description didn’t match the photo but it was still relatively easy to build. Overall delighted.”
Helpful Report
Posted 2 months ago
“Really good quality wood/delivered on time etc. unfortunately the mattress arrived with two rips on it, but customer service was very accommodating to make sure we got support to rectify the situation. Would highly recommend!”
Helpful Report
Posted 2 months ago
“Overall solid bed and easy process. Two of the slats came slightly damaged I'm sure if I had messaged they would have sent replacements. I would say a little over priced but what can you do when wood is so expensive in London. Also don't like the name it's quite gross. But the quality is overall really great.”
Helpful Report
Posted 2 months ago
“Love my new bed however the instructions are not clear on how to assemble, talked to a lovely man in customer service and helped me assemble. Delivered well packaged, would buy from here again.”
Helpful Report
Posted 2 months ago
“The bed is great but way too tall. Even with a 22 cm mattress I struggle to get in. Consider this for all the space saver beds, as the lower configuration of the bed will not fit the suggested size of mattress”
Helpful Report
Posted 2 months ago
“I purchased a king size bed and was extremely pleased with the quality and design. I aslo ordered the under bed storage draw. The quality was also good but design a little faulted. Caster wheels very small so draw drags on carpet and plan wooden slats which form the bottom of draw extremely difficult to assemble, I had to improvise with marsking tape to hold them in place. Maybe they could insert instead. Happy DIY Cherri - Islington”
Helpful Report
Posted 2 months ago
“Solid bed simple to put together.”
Helpful Report
Posted 4 months ago
Getlaidbeds.co.uk is rated 4.4 based on 2,721 reviews