Getlaidbeds.co.uk Reviews

Name: Getlaidbeds.co.uk
Address: Barn 3-5, Wharf Way, Leicester, Leicestershire
Rating: 4.39

4.4 Rating 2,080 Reviews

84 %

of reviewers recommend Getlaidbeds.co.uk

4.4

Based on 2,080 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

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Getlaidbeds.co.uk 5 star review on 24th June 2025

301

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really nice bed, but for a company called “Get Laid Beds”, it’s a bit noisy.”

Helpful Report

Posted 1 week ago

“Just what I was looking for and good quality and price.”

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Posted 2 weeks ago

“Great products that live up to their promises, however the assembly instructions were pretty poor and the showroom was a bit pointless as they only had double beds on show.”

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Posted 3 weeks ago

“The quality of materials is pretty decent, but the instructions provided with the bed could have been a lot better. They're printed out on A4 paper with grainy black and white images and look like they've come out of a cheap printer. If you're spending £1,000+ you'd expect this to be a bit better. It did make the overall experience of putting it together a bit frustrating.”

Helpful Report

Posted 1 month ago

“Good quality solid beds however one star lost because of poor delivery, 2 out of 8 boxes arrived 5 days later. This isn't acceptable. I was told this was unusual by customer service team but it's clearly not as other reviews have mentioned issues too. Get Laid Beds are the ones who choose their 3rd party suppliers for their deliveries so it is very much in their control to set SLAs and manage them if they are consistently failing to meet the set standards. Offering a refund of the £29 delivery doesn't really make up for the inconvenience and stress to customers, far better to use a reliable courier and charge for it.”

Helpful Report

Posted 1 month ago

“Good quality bed that is crafted beautifully. The choice of wood is excellent and delivery was on time. The whole experience of ordering is great and it's so simple to choose a slot and make configurations to your bed.”

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Posted 1 month ago

“Delivery as expected, goods arrived undamaged. Assembly was straightforward. Bed is sturdy and looks good.”

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Posted 1 month ago

“Bed is fantastic, very well made and sturdy. Delivery was on time. Instructions for assembly could have been much better. A spare part was included in the package and this was not made clear which was very confusing.”

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Posted 1 month ago

“I’m really pleased with our new bed. Beautifully made, great quality. Seems really sturdy. Very good website made narrowing down our choice easier. Would recommend Get Laid Beds as a great company to deal with.”

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Posted 1 month ago

“Very pleased with the company itself. I had to correct something about my order and the lady on the phone was accomodating, which was a relief given the expense a new bed is! I also like the range of beds available, which meant that we went for the Oxford bed. Finally, the free samples were good to have an idea of what would work in our bedrooms. My only piece of criticism, where things could be improved, is on the quality checks. There were parts of our bed that had a small dent, or the paint had bubbled (thankfully on the back of the headboard rather than the front), or there were spots of wood not covered in paint. That I wasn't very impressed by, as had I actually checked for quality for Get Laid Beds, I would have flagged this and sent back to the warehouse to correct. Since the defaults were small and the bed looked good overall, we left it at that.”

Helpful Report

Posted 1 month ago

“The bed is of really a good quality, well made and arrived promptly as advised. I would definitely have given it five stars were it not for the obscene amount of plastic used to wrap the mattress. Three layers of really thick plastic sheeting, which I've done my best to recycle responsibly, but there needs to be a rethink about how the mattresses are transported, for the sake of the environment.”

Helpful Report

Posted 1 month ago

“Very solid and well put together if a little rustic (definate resemblance to fence posts!) I don't doubt it will outlast the guarantee period.”

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Posted 1 month ago

“We are really pleased with our new four poster bed and it was made and delivered really quickly. The assembly did take us the majority of a day but it was straightforward enough once we understood the instructions. One thing I would say is the posters do feel quite rough and we will need to sand them slightly to prevent splinters/cuts etc.”

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Posted 1 month ago

“Ordering & informational emails very good. No problems.”

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Posted 2 months ago

“As a company and website presence, easy to work with and navigate. The bed was good and as displayed and easy to assemble. All in all, a good experience.”

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Posted 2 months ago

“Dear Gentlemen, Received the bed frame, but haven't put together (due to space is still under renovation) but for purposes of this feedback, we took inventory of the parts and found out that the we are missing 4 60mm screws from the indicated 22 screws, we only have 18 pcs of the 60mm screws. Kindly send the missing parts ASAP. I also sent an email on this, kindly refer to that as well. Thank you/ Jean”

Helpful Report

Posted 2 months ago

“Bed was a little tricky to put together but I was doing it largely on my own. Quality is good. No central support for doubles or smaller but the slats are wide and it holds up. Adding the mattress makes my bed higher than I prefer so I may buy a lower bed from getlaidbeds at some point. I would certainly use this company again. The mattress is lovely - Every night 2000 pocket sprung - and really finishes the bed off. I do recommend this mattress to go with the bed, if you can budget for it. The page is unable to upload the photo but I did try adding it.”

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Posted 2 months ago

“No issues what soever with the service”

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Posted 2 months ago

“Our bed and mattress are exactly what we wanted, and our first night's sleep was excellent. We weren't sure oru mattress choice of 'firm' was the right one for us, but it must have been as we slept so well. It was easy to assemble and solidly designed and built. The only gripe was a disconnection between Get Laid and Furdeco, the delivery company. Get Laid had confirmed our requested delivery date and passed the job to Furdeco who acknowledged receipt of the goods well before the due delivery date. I drove 2 hours to the delivery address on the due date and waited, deterred from calling Furdeco by being number 25 in their queue. Around lunchtime, when I had to brave the call queue, I finally learnt that our delivery had not been scheduled at all. I couldn't have known that. So it was then re-scheduled for a week later. Interestingly, all the labels on the goods clearly showed the earlier delivery date. There's a system 'hole' here from the customer's viewpoint.”

Helpful Report

Posted 3 months ago

“Quick delivery and good communication. Bed seems to be high quality and looks great (although colour a bit different to what I had expected). Assembling it myself was quite a challenge as the instructions are not particularly clear and some of the pre-drilled holes were not well aligned. Would strongly suggest paying extra for the assembly service (unfortunately not available where I live).”

Helpful Report

Posted 3 months ago

Getlaidbeds.co.uk is rated 4.4 based on 2,080 reviews