Getlaidbeds.co.uk Reviews

Name: Getlaidbeds.co.uk
Address: Barn 3-5, Wharf Way, Leicester, Leicestershire
Rating: 4.38

4.4 Rating 2,369 Reviews

84 %

of reviewers recommend Getlaidbeds.co.uk

4.4

Based on 2,369 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

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Getlaidbeds.co.uk 5 star review on 21st December 2025

313

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good website, helpful staff. clear communication. Lovely products,lots of variety”

Helpful Report

Posted 1 day ago

“Bed quality very good-Opted for the solid wood. A few of the slats were ever so slightly warped however still went together fine. I will say that the delivery company they used missed 1/4 of the boxes when delivering late by 2 days already which they rectified by bringing the next day which made my move slightly more stressful aware this is outwith the companys control though”

Helpful Report

Posted 1 week ago

“Really good, solid, well made bed. You have to remember these are hand made and that there might some slight defects. In our case it was the finish. But overall, very very nice. It’s easy to put together but get organised first. You have to measure the distance between the bed slats very carefully. There are no instructions for this part so you need to use your brain. The finished bed looks and feels great. Customer service was also good.”

Helpful Report

Posted 1 week ago

“Beds are great quality, very good sturdy wood. We had an issue where they sent the wrong screws and instructions manual but with a bit of nudging they sent us everything the day after so overall satisfied!”

Helpful Report

Posted 1 week ago

“We recently purchased a Japanese bed, along with 2 underbed storage boxes. We are very happy with the finished products, but did experience several challenges in putting together the bed, and especially the drawers. The instructions were not clear at times, and in some instances were not correct. We recommend if you buy this product, you ask about having up-to-date instructions provided with more in-depth guidance for each step. Given where we live, we were not able to have the products put together, but you might want to consider this, especially if you don’t have a partner with good DIY skills. The middle and outer slats were supposed to be marked, so that they could be placed correctly in the drawer. They were not labelled in any way which caused a lot of frustration. There were only 2, not 3 biscuits provided for both of the drawers. Fortunately, the drawers appeared to be stable enough with only 2. The instructions talk about black 20 mm screws. They were not black, but silver. The screw holes on the bottom of the slats for the casters were not drilled in the correct location; perhaps the casters were changed, and the drilling pattern not altered to suit. For one of the drawers, 1 board had a groove on one side that was not needed. Because it is hidden when the drawer is put together, we just used it as is. Be aware that the headboard for the bed tilts backwards and the metal brackets could easily damage plaster, if it is placed right up against the wall. We had to construct a frame to ensure the bed did not slide towards and damage our wall. Overall, a good product, but let down by poor instructions.”

Helpful Report

Posted 1 week ago

“Everything arrived safely and as described. The instructions were pretty straight forward, a little bit of figuring out to do in terms of which part was which but overall very painless. After careful measuring my new bed fit perfectly into my snug (small) room. The colour was as described and sits beautifully with the colour scheme of the room. Initially the bed was very creaky but after some tightening it is super! Totally happy with my purchase. Nice one getlaidbeds”

Helpful Report

Posted 2 weeks ago

“Great customer service - via phone and email. We bought a super king size ottoman in oak. The bed looks lovely, is very solid, and we are very happy with it. Good value. 4 stars rather than 5 stars because the instructions were not always very clear and some of the pre-drilled pilot holes were not usable as they did not line up correctly. Took much longer to build than anticipated. However, really happy with the bed and would definitely buy again.”

Helpful Report

Posted 2 weeks ago

“Great bed at a reasonable price. The Oxford bed that I purchased was precision-cut to fine tolerances, and assembly was quite straightforward. The bed looks great, and seems robust. My only criticism would be lack of lateral bracing that would keep the four legs square on the floor, but as the slats are fitted, this aspect of the frame becomes stronger. Overall a great bed. As for the modern under-bed drawers that I purchased, the quality is not quite as good as the bed. Assembly was straightforward, holes were pre-drilled, but not as accurately as with the bed. The holes for the castor wheels were incorrectly spaced, and I had to do my own. There is a gap in the slats that form the base of the drawer, but I can live with that. The veneer on the drawers was slightly abraded, but this is not a major problem. Delivery was not on the date that we were told, due to a delay in the workshop. Again, not a big problem for us.”

Helpful Report

Posted 3 weeks ago

“We are very happy with the bed, and the communication during the order/production process, however assembly was made unnecessarily difficult by the lack of sensible instructions.”

Helpful Report

Posted 3 weeks ago

“Everything great. However a little more notice of time of day for delivery would be helpful”

Helpful Report

Posted 3 weeks ago

“Fantastic Bed / Fantastic Mattress, instructions a bit off”

Helpful Report

Posted 1 month ago

“Great bed and overall happy, was delivered on-time and well packed. Only reason for not being 5star was that ideally it needs an additional base plank and the instructions were a little tricky in relation to the headboard. But overall a good experience.”

Helpful Report

Posted 1 month ago

“Arrived 5 days late which was very frustrating, but I believe the fault lay with the courier (FedEx) and not Get Laid Beds. I am happy with the bed and the self assembly was straightforward.”

Helpful Report

Posted 2 months ago

“Great communication and fantastic quality mattress topper. My only gripe is that the carry case for the topper split on the first occasion that it was being used. The only blemish on an otherwise great experience and reason for the dropped star.”

Helpful Report

Posted 2 months ago

“The bed is lovely. The only thing that would be great would be a link to instructions on how to pair the remote to the base. That took me a while to find. I love the bed.”

Helpful Report

Posted 2 months ago

“I purchased the Shoreditch bed frame with the headboard in the satin honey stained pine. The bed frame was delivered in 5 long cardboard boxes and was relatively easy to carry upstairs to the bedroom. When we started to build it, we discovered that the headboard didn't have any pre-drilled holes and some of the pre-drilled holes in the slates were not in the correct place when arranged evenly across the frame. Luckily we had a electric drill and a measuring tape so were able to build the bed without any further issues, which took over 2 hours, with 2 people. The Shoreditch design is good as it allowed us to fit our super king mattress into the available space. Initially, I wasn't sure about the platform style as I thought the mattress may slide around, but this wasn't a problem in the end. Overall, the frame is nice and sturdy and looks great.”

Helpful Report

Posted 2 months ago

“The bed is sturdy once built However it was sent with the wrong instruction booklet making things more tricky than they needed to be. Also one of the screw positions for the bed legs is tricky to get in due to the position of the slat support and the length if the screw.”

Helpful Report

Posted 2 months ago

“Love the bed! It was very well packed and mattresses had 3 layers of plastic to keep them clean and undamaged Didn't give 5 stars as the wood wasn't as good quality as I'd expected Some pieces had paint chipped off plus one off the castors was missing for one of the storage draws But other than that it's a great bed”

Helpful Report

Posted 2 months ago

“The bed is partially constructed awaiting the installation of the bedroom carpet. The product is of very good quality, and the communication from Get Laid Beds during the manufacturing process was excellent. This is the second Get Laid Bed that I have built for the family. During the build of the first bed I found it quite difficult to tighten up the 60mm screws with a cross-point screwdriver. This may be an issue of my declining strength because of my age. For the build of the second bed I decided to use Spax T-STAR plus screws instead of the ones supplied with the bed. These have an untheaded section adjacent the the head, and together with the very positive-engaging driver bit, made the screw insertion much easier. I can strongly recommend these screws. Finally, I found the diagrams on the instruction sheets a little small. Maybe make PDFs of these available on your web site so that they can be enlarged for those of us that use a tablet device or conputer ?”

Helpful Report

Posted 2 months ago

“This company sent what we ordered, undamaged by shipping, on the agreed upon delivery date, and makes a good quality product. I docked a star because I thought the product descriptions were somewhat lacking in accuracy and information (e.g. lingering odors on the bed frame).”

Helpful Report

Posted 2 months ago

Getlaidbeds.co.uk is rated 4.4 based on 2,369 reviews