Getlaidbeds.co.uk Reviews

Name: Getlaidbeds.co.uk
Address: Barn 3-5, Wharf Way, Leicester, Leicestershire
Rating: 4.40

4.4 Rating 1,937 Reviews

84 %

of reviewers recommend Getlaidbeds.co.uk

4.4

Based on 1,937 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

Write Your review

Tell us how Getlaidbeds.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Getlaidbeds.co.uk 5 star review on 22nd April 2025

297

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very nice bed. Especially like the grain and colour of the cherry. Very precise milling makes it all fit together perfectly.”

Helpful Report

Posted 1 year ago

“The bed is good quality, sturdy and looks great, very pleased with it and good value overall. I shopped around a lot. The same for the mattress that we orderd with it, really good quality and very comfortable. The delivery was also good, very well communicated from Get Laid Beds and the courier and the delivery people were nice and helpful. The only slight niggle with the bed is that there are some small gaps where the wood isn't flush where it joins. On the base it doesn't really matter as you can't see it and it's very sturdy so obviously doesn't affect the integrity. On the headboard the gaps show as it's against a pale wall. There are bigger gaps on one side one side so looks a bit off but that noticeable. Maybe it's the rustic look. As I say, I'm really pleased with the bed and the niggles are just that, not the end of the world.”

Helpful Report

Posted 1 year ago

“Brilliant service which endorses my decision to buy from a British company. Although the price was higher than other suppliers, the quality of service and product is worth it. My only criticism is in relation to the delivery/assembly chaps - they were great and did a good job, but they told me that their day started at 02:00am, leaving Nottingham to pick up the bed from Leicester and then onto London. This doesn't sound like a sustainable working day and is surely unsafe. I think the company need to look at other ways of delivering their beds. Overall though, definitely a company I'd use again.”

Helpful Report

Posted 1 year ago

“Great service, easy enough assembly and delivered on time”

Helpful Report

Posted 1 year ago

“Very pleased with my Low Tokyo Bed. The build quality of the materials is superb and well worth the money. The instructions and the markings (for assemly) on the bed panels are of a poor quality and sub standard. The item was delivered over two days, for which I had to stay in to accept the delivery over these two days Would I buy from Get Laid Beds, the jury is out on this one !”

Helpful Report

Posted 1 year ago

“We are really pleased with our king size bed frame and now wanted the underbed storage to match. Item selection was very easy via the website. Only just put them together so haven't used extensively but they feel sturdy, wheel-action very smooth and look smart. Progress of order was efficient and we were able to select delivery date with ease. Knocked it down a star only because the assembly instructions were not quite accurate however we managed :).”

Helpful Report

Posted 1 year ago

“bed delivered and set up on time.good communication on the days before and on the day.bed set up .sold and comfortable. marked down as large chip on bed at footend ,top of lower plank.approx 3mm by 50mm.did ont spot at time of signing off.luckiily i had some food filler and touch up pen that matched the colour of the bed.”

Helpful Report

Posted 1 year ago

“Kept upto date with production and delivery of our bed. Delivered and assembled by Francesca who arrived on her own when it was supposed to be two man delivery and assemble order.We helped her with getting bed upstairs to save her time.”

Helpful Report

Posted 1 year ago

“Nice looking Japanese Bed. Instructions were ok , slight discrepancies between them and what is supplied. Surprised some of the screw holes are not predrilled . Have yet to sleep on it so will see. Looks and feels sturdy so pretty happy .”

Helpful Report

Posted 1 year ago

“Our bed was delivered on the scheduled date, but came without instructions or screws. A quick call confirmed that was their error, they promptly emailed us the instructions and reimbursed us to buy some screws rather than wait for them to mail them to us. Assembly was pretty easy, though also looks like they sent us an additional plank of wood which we’re pretty sure was superfluous! Headboard was initially very creaky, remedied this by putting extra biscuits between the planks. Also the floating shelf didn’t really sit horizontally, easy fix with a as bit of cardboard wedged underneath, nor a big deal but not ideal. All in all we’re happy with the bed, looks good, feels sturdy, would probably buy from them again but would definitely post for someone to put it together!”

Helpful Report

Posted 1 year ago

“The bed was well made and of good quality but not quite what we expected. The reason I have only given four stars is because I'm having trouble returning it. Because I had the legs four centimetres longer that counts as customisation. I would think any carpenter would easily remove 4cm!”

Helpful Report

Posted 1 year ago

“After an error with delivery, Get Laid customer service was so helpful. Beds are fantastic quality.”

Helpful Report

Posted 1 year ago

“Could not assemble my beds ( 2 of them ) am awaiting return of my assembly fee ,”

Helpful Report

Posted 1 year ago

“Very pleased with the space saving design and the wood was a nicer finish than expected. Some of the screws were very hard to get in with a hand screwdriver but I managed it eventually. The instructions could also be a little clearer, especially for the slats, although it's fairly obvious what needs to be done. Mattress is very comfortable and all in all, a good purchase.”

Helpful Report

Posted 1 year ago

“I think the product (Low Fuji attic bed) is excellent quality and should last for years to come, and I am very happy with it. However I built it myself and the instructions were very confusing. The list of contents on the paper instructions did not match what I had been sent, also the 3D image on the website did not match what I was supposed to build. I got there in the end with customer service who were great, but they really should include instructions on the website that exactly match the product ordered - it would have saved me a lot of time!”

Helpful Report

Posted 1 year ago

“Exactly as expected. Very solid. Went together with ease. It is a two man job and a powered screwdriver is definitely an advantage. The only reason I didn't give it the last star was because I would have liked one more base slat.”

Helpful Report

Posted 1 year ago

“I'm rating this bed as a 4. We assembled the bed ourselves which was relatively simple if we'd thrown out the instructions to start with. Some of the parts are labelled by hand, so poorly written we couldn't read the letters that link to the instructions, so we just worked it out for ourselves. Good quality bed though, solid wood, very strong and comfortable so we are happy with it.”

Helpful Report

Posted 1 year ago

“The process of order and delivery was very straight forward. Those delivering were great, pleasant and friendly. My only qualm was that I ordered the white glove service, however it was only upon delivery that I was told white glove was not available on this bed for part assembly, I wish this would have been clear when purchasing as I would not have selected this option.”

Helpful Report

Posted 1 year ago

“The bed and mattress are good quality and arrived on time. The delivery operatives were friendly, however, in their haste to deliver quickly, one of them tried to carry too much up the stairs in one journey and knocked two pieces of plaster from the corner of the pillar at the base of the stairs - the staircase had just been decorated a month ago.”

Helpful Report

Posted 1 year ago

“Love the bed, but arrived without screws and instructions, I called and they refunded £10 for me to get screws and e-mailed instructions although it turned out he didn’t need them as it’s really straight forward, good quality bed”

Helpful Report

Posted 1 year ago

Getlaidbeds.co.uk is rated 4.4 based on 1,937 reviews