Getlaidbeds.co.uk Reviews

Name: Getlaidbeds.co.uk
Address: Barn 3-5, Wharf Way, Leicester, Leicestershire
Rating: 4.40

4.4 Rating 1,937 Reviews

84 %

of reviewers recommend Getlaidbeds.co.uk

4.4

Based on 1,937 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

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Getlaidbeds.co.uk 5 star review on 22nd April 2025

297

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Happy overall, but expected slightly better for the price. No problems with delivery or timescales. Building was fairly straightforward if you're that way inclined, but some of the instructions were misleading (and one step we actively decided to do the opposite of what it seemed to be suggesting). Also not helped by the fact the instructions were for a slightly different bed than mine! Was also very glad I had a friend with power tools to help me, would have been a much harder job by hand. Disappointed that there were some scuffs and a gauge out of the headboard on both sides. Know it's a natural, handmade product, but feels like that damage could have been avoided. Was also disappointed at the gap between the slats, ended up having to put them about 7.5/8cm apart to space them out evenly across the base, which is a bigger gap than recommended for most mattresses. Partly my fault because I'd misunderstood the section of the website talking about their "better than industry standard" slats, but still... Overall, looks good, so far functions as you'd expect. But not sure I'd buy again for the price”

Helpful Report

Posted 2 months ago

“The bed in incredible - sturdy, elegant and definitely good material. Assembling it was not as easy though, as the instruction were not always clear.”

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Posted 2 months ago

“Everything went as planned. Customer services were easy to contact.”

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Posted 2 months ago

“It arrived on time and had a call from the delivery company 45 minutes before. We was not offered the put together service as it wasn’t covered in our postcode which was disappointing. We couldn’t put the bed up straight away as waited for a skilled friend who is an expert in construction and thank goodness we did. We had 8 boxes and found the instructions in box 8! The instructions could be vastly improved. Three hours later and some parts of it did take four people to hold whilst sections were screwed together. I wouldn’t recommend for diy novices to undertake putting this ottoman style bed together. However, the bed feels sturdy. Some small marks on the wood and a couple of little chips can be seen.”

Helpful Report

Posted 2 months ago

“Our bed arrived on schedule but we had a problem with missing screws likely due to a hole in the bag they came in so had to wait for replacements. The bed itself is solid and very sturdy, good for the money I think. My one criticism is that the joints into the bed posts have small gaps where the ends of the rails are not 100% straight and square and not all exactly the same length. I will have to use some flexibile filler and I don't know if it is reasonable to expect these to be more accurately cut or not.”

Helpful Report

Posted 3 months ago

“Very solid bed once built. All the finishing and joints were accurately cut. And the paint finish is very good. The bunk bed will definitely be able to handle our two kids. The only negative is all of the mortis and tenon joints weren't tight and actually had a bit of movement in two directions. I could slide them in effortlessly which wasn't expected.”

Helpful Report

Posted 3 months ago

“I am pleased with the bed but there were no stickers labelling the parts as described in the instructions. This made assembly more difficult than it should have been.”

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Posted 3 months ago

“Finding a smaller-than-average single bed for a small bedroom was difficult, but Get Laid Beds' space saver single bed fit perfectly. I ended up buying three mattresses and two beds. The mattresses are very comfortable, and the bedframes are beautiful and easy to assemble. However, the parts in the boxes didn't always match the instructions leaflet, causing some confusion. One mattress was missed in the delivery but arrived a few days later. Despite this, their customer service was excellent. I highly recommend Get Laid Beds for high-quality bedroom furniture.”

Helpful Report

Posted 3 months ago

“Bought for my teenage son, who's room is in the loft so this low bed and space saving design (where mattress sits on top of the frame) made a huge difference. Delivered on time. The bed is as shown, and is really solid and well made. My son absolutely loves it! I've had to drop a star however as the building instructions weren't the best, with none of the bed parts labelled (a letter or number would help) so we spent much longer than necessary trying to figure it all out. Also, instructions were for the Oriental not Toyko, so we initially panicked we'd been sent the wrong bed! Just small things, but would hugely help with customer experience.”

Helpful Report

Posted 3 months ago

“Well made bed frame and comfy bed that looks good , but it really should say on the website that an electric screwdriver is strongly suggested. We don’t have one and it took ages and was quite painful on hands to put all the screws in by hand even though there is some pre drilling. Would recommend but invest in an electric screwdriver or attachment for your drill!”

Helpful Report

Posted 3 months ago

“The Bed arrived on time, although some packages where missing. After doing a full inventory I contacted Customer Service and after some back and forth, they supplied the missing parts swiftly. After this little mishap, everything went as planned. We now hav a new Ottoman and an Everyday mattress and we are sleeping better than we have in the last 7 years. Also, love the colours, the materials, and they do have a great the company name xD Fully recommend.”

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Posted 3 months ago

“Good range and communication.”

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Posted 3 months ago

“Very happy with product. Service also good. One thing that was disappointing was the time it took to refund an order when cancelled.”

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Posted 4 months ago

“Discovered these beds online and they were perfect for our rather low ceiling studio room. Because they don't have any sides as such, we can use them as 2 singles or a double and no-one would know! Delivery was good bearing in mind we had them delivered to one of the western isles - shame everyone can't be so pro-active with their deliveries!! We had a couple of slats missing but that was soon resolved. Would recommend.”

Helpful Report

Posted 4 months ago

“Everthing went very smoothly, ordering, delivery and any queries. The bed looks lovely. We think some of the build instructions could do with refreshing and would recommend having an electric screw driver if you are self building.”

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Posted 4 months ago

“Quality of the bed is good, however we found the instructions were very difficult to follow and very confusing.”

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Posted 4 months ago

“Ordered Oxford bed ( white ) Sturdy bed. Ordered and delivered very promptly. Some bits where slats from headboard fit into posts couid fit more snugly but with pillows on it hardly notices”

Helpful Report

Posted 4 months ago

“Overall the bed looks good now it's assembled and it seems well made, definitely an upgrade from our previous bed. However the delivery process was frustrating. I placed my order on 1st November and specifically selected delivery for Saturday 30th November. On Friday 29th, the day before my order was supposed to arrive I received a tracking link which said the delivery would come on Monday 2nd instead. I called up and was told nothing could be done about it but that it would arrive on Monday 2nd. I got an email with a delivery window on Sunday 1st evening, confirming my order would arrive in the morning on Monday 2nd. I then received another email on the morning of Monday 2nd saying that my order would not be delivered that day as the courier had not received it yet. In the end my order arrived on Thursday 5th December. The instructions manual could have done with some more steps / information or clearer colour photos. There were some pilot holes drilled on some parts of the bed to help with the assembly, but these were not mentioned in the instructions and were not super obvious. Also the screws received were slightly different to what was listed in the instructions, so it took some working out what should be used.”

Helpful Report

Posted 4 months ago

“Well made bed, fully out of real wood (no particle board, MDF or OSB). Looks great and I like the option of a bedside shelf, which fits just right. Delivered on time. Only loss of a star is that the bed pieces were *not* marked and although they are nearly symmetrical, several are not quite. If someone doesn't have much self-build experience this could be extremely difficult. The directions also indicated a screwdriver, but you really need a powered one or a drill bit attachment for a cordless drill unless you are extremely strong. This was fine for me, but it may be too much again for people who are expecting more of an IKEA-style kit. However, very happy with the finished product. It looks great and happy to buy from a truly British-made brand. Would recommend to others with the minor caveats above.”

Helpful Report

Posted 4 months ago

“Would have been 5 stars but no fixings sent with delivery. Received these next day so thanks for fast response. Bed frame is good and solid. Easy to assemble. Great quallity and finish. For info, needed to drill couple of pilot holes for screws in one of the legs. Not done at factory. Just minor quality control to feed back on. May have caused problem for others.”

Helpful Report

Posted 4 months ago

Getlaidbeds.co.uk is rated 4.4 based on 1,937 reviews