Get Laid Beds Reviews

Name: Get Laid Beds
Address: Barn 3-5, Wharf Way, Leicester, Leicestershire
Rating: 4.45

4.5 Rating 1,388 Reviews

86 %

of reviewers recommend Get Laid Beds

4.5

Based on 1,388 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

020 3695 2463

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

Get Laid Beds 5 star review on 30th April 2024

243

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the bed, but arrived without screws and instructions, I called and they refunded £10 for me to get screws and e-mailed instructions although it turned out he didn’t need them as it’s really straight forward, good quality bed”

Helpful Report

Posted 3 months ago

“Good product but the assembly instructions and accompanying pictures should be clearer. Twice I had to unscrew parts to turn them around because the instructions didn't specify which way was up, and that particular detail wasn't visible on the drawings.”

Helpful Report

Posted 4 months ago

“Love the bed, quality good, delivery as promised”

Helpful Report

Posted 4 months ago

“Nice well made bed Delivered as expected”

Helpful Report

Posted 4 months ago

“Decent quality bed easy to assemble and delivered on time, my only complaint was the courier, who left the flatpack outside in the rain refusing to help my wife lift it inside the front door. The pack was quite heavy and awkward and being small and not very strong my wife who was at home alone struggled to move it indoors a distance of 3 metres and up 2 steps. The courier excused himself with, not my job, maybe not, but 2 minutes of help would have gone a long way. Cant fault the bed though well made and looks good.”

Helpful Report

Posted 4 months ago

“Excellent product and delivery - a very good quality product with no obvious defects. The only gripe I have is that their instruction booklets need some serious attention, this could be a five-star product were it not for the poorly worded/designed booklet. Everything else was really impressive, so it's a shame this one area isn't to the same standard.”

Helpful Report

Posted 4 months ago

“Efficient delivery and a good quality bed! Was disappointed that despite it being an option on the website there isn't any weekend delivery – it meant that I needed to order for several weeks ahead so that I could find a day to work from home. As I was unable to guarantee parking I opted to assemble the bed myself – although it was technically possible without an electric screwdriver I wouldn't recommend it as it was extremely challenging! Now that the bed is together though it looks great.”

Helpful Report

Posted 4 months ago

“Bed is beautiful, delivery team were great, but assembly of the ottoman mechanism was a little tricky!”

Helpful Report

Posted 4 months ago

“Delivery was smooth and arrived as expected. Assembly was OK - two of us. I didnt read the instructions carefully and didn't put the biscuits in so had to undo it all completely - my fault. So it took about two hours - would have been one without the mistake. I had to drop a star because the was a bit of slight damage to it but not enough for me to be bothered to wait for a replacement bit.”

Helpful Report

Posted 4 months ago

“Bought 2 mattresses. They are really comfortable to sleep on. Customer service in the showroom and on the phone was amazing. They were all very knowledgeable and helpful. Would highly recommend the mattresses. The Delivery Team was however disappointing . I thought the price for just delivering a mattress was too expensive- this was made worse with delivery men not wearing overshoes or taking their shoes off and soiling my new beige carpet on the stairs.”

Helpful Report

Posted 4 months ago

“Very good and friendly customer service right from my first telephone call. Also friendly and efficient delivery men. Many thanks Kevin Wright”

Helpful Report

Posted 5 months ago

“Really lovely ottoman storage bed that fits exactly under the eaves, so pleased to have found it. Storage is great, and we are very happy with the bed so far. It was delivered on time (despite some messing about with times early in the morning) by a lovely team. We opted for white-glove assembly, and this is where the 5th star is lost. Nothing is labelled - screws, bed parts, etc, so, for example, you have to measure the screws to make sure you're using the right ones. There are lots of extras, including some random bits that really worried us in case we missed something. The instructions for the bed are poor. The picture shows 3 'biscuits' for each slat, so that's what I did, but then why provide SO many more? I wish I had put more in, but I was trying to follow instructions. It would have been helpful if the instructions actually said how many to include. It would also be helpful if it said what tools you will need to assemble the bed. We had to keep stopping and going to get something else. We also had difficulty attaching the gas strut bracket onto the batten. The bracket was too wide for the batten, and the pre-drilled holes were incorrectly placed too close to the inside. I had to speak to 4 different people on 4 different occasions over the course of a week to get this sorted. Everyone was very friendly, but twice someone said they would call me back and didn't. In the end, we were told to just screw on the bracket even though it would overhang a bit, so hopefully it's ok. It would be so much easier if they put up a video on YouTube! In the end, we're happy with the bed, but the instructions really need some work.”

Helpful Report

Posted 5 months ago

“Communication with company was easy and smooth, however screws supplied to make the bed with with of very poor quality and hadn't been made properly (phillips head casting was defective). Moving forward, equity checks need to made across all parts.”

Helpful Report

Posted 5 months ago

“Great bed, sturdy and looks fantastic. However a couple of downsides, didn’t receive a confirmation email and not enough washers provided for screws. But overall very good. Love chat is also very poor”

Helpful Report

Posted 5 months ago

“Floating bed arrived as programmed and, once constructed, is fine but .... see review of product bellow:”

Helpful Report

Posted 6 months ago

“Smooth delivery, and great quality beds. Whilst we really liked the bed, we were disappointed with the customer service. We were told by staff that it’s easy to put the super king ottoman bed together, turned out that instructions are minimal and unclear which made putting it together a bit of a nightmare. We’ve expected more, especially for the price we paid. Beyond that, very happy with the bed!”

Helpful Report

Posted 6 months ago

“Short lead time with great delivery service. However, the wooden slats were quite 'rough' so I needed to lightly sand them before putting the bed together. Otherwise, I feared they may snag the mattress.”

Helpful Report

Posted 7 months ago

“Really good bed, very pleased with it. I would of given 5 stars however some of the holes for the screws were not drilled so I had to go over them myself before assembling.”

Helpful Report

Posted 7 months ago

“Happy with my new bed and the service from Get Laid Beds. Unfortunately, the bed-assembly option was not available in my area (London!) so I had to put it together myself. I managed to do it on my own, but it was not an easy task for one person. I felt like some additional guidelines/markers on the wood could have been helpful. And, it's really a 2-person job.”

Helpful Report

Posted 7 months ago

“Sturdy bed. Looks good. Order process efficient and delivered as promised. Recommend obtaining samples to check colour, samples arrived promptly. Instructions to construct from flat pack fine until dealing with slats. Guidance on correct spacing would be useful so that it's done correctly. Would recommend this company.”

Helpful Report

Posted 7 months ago

Get Laid Beds is rated 4.5 based on 1,388 reviews