Getlaidbeds.co.uk Reviews

Name: Getlaidbeds.co.uk
Address: Barn 3-5, Wharf Way, Leicester, Leicestershire
Rating: 4.38

4.4 Rating 2,721 Reviews

83 %

of reviewers recommend Getlaidbeds.co.uk

4.4

Based on 2,721 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

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Getlaidbeds.co.uk 5 star review on 9th October 2026

Jess Harrison

Getlaidbeds.co.uk 5 star review on 8th March 2026

Steve Sharpe

Getlaidbeds.co.uk 5 star review on 18th February 2026

Anonymous

Getlaidbeds.co.uk 5 star review on 16th February 2026

Jasmine Marshall

321

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bed looks great but creaks every time you move on it. Holes also not drilled in correct places on slats”

Helpful Report

Posted 19 hours ago

“First bed very good however not lucky with the second one.”

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Posted 2 weeks ago

“The ordering and delivery was fine. The delivery guys hadn't realised I'd ordered my old mattress to be recycled but luckily they took it once my invoice was confirmed. The bed frame is a nice design but I regret buying it. The instructions were terrible and construction was really difficult even with two people (make sure you have an electric screw driver!!). It is the creakiest, wonkiest bed ever. Really disappointing for the price.”

Helpful Report

Posted 2 weeks ago

“Nice design, a bit flimsy in build. Delivery a nightmare. Lost order, then late and only 1/5 boxes delivered, still waiting for the rest!”

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Posted 1 month ago

“Good service but poor quality bed to be honest. We ordered the softwood version and deeply regret not purchasing the hardwood one. It’s damaged already and a little bit creaky”

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Posted 2 months ago

“Ordered two ottoman beds from Get Laid. The quality seems okay, the engagement and customer response was good but the actual competency was poor. All screws and fittings were missing from one of the beds. They were sent next day delivery - helpful - but there was an incorrect number of one of the type of screws (sorted with some of my own spares). The leather strap and wing nut was also found to be missing from the same bed. Again this was replaced quickly but only the strap was sent (confusingly with two screws and an alum key) - no wing nut. I can’t be bothered to contact yet again for this. Fairly minor thing but irritatingly unnecessary.”

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Posted 2 months ago

“Arrived with boxes damaged fortunately the contents were fine. Bed is dissapointing and finish is thin.”

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Posted 3 months ago

“I actually bought this bed 2 years ago and wrote a detailed review of it then; pointing out various problems I had assembling the bed, even though I am a very practical person and never usually experience difficulties with flat packs. I didn’t get any feedback for my previous review and was quite surprised to receive a request to review this product now.”

Helpful Report

Posted 3 months ago

“There was an issue with my delivery (box missing) which was solved by the lovely Amy, however there was a significant delay in getting that final box. This caused me quite a few problems and inconveniences. Additionally the bed arrived with dents from transportation, which was disappointing especially as I was so tired of dealing with the delivery issues already. The bed itself is beautiful and great quality, I love the look of it. However all of these issues have upset me quite a bit and make the premium price I paid not feel worth it.”

Helpful Report

Posted 5 months ago

“The instructions to assemble the bed are very difficult to understand. Also we could not put our bed against the wall, as the headboard has sharp metal edges and it scratched our wall which we will have to now re-paint. The bed itself is nice however for the price, the headboard design and assembly instructions are disappointing. The Tokyo storage bed with headboard should be supplied with a headboard cover to prevent the walls being scratched. I requested one however was only offered free postage rather than a complimentary headboard cover and was advised to keep the bed away from the wall which was a bit disappointing as makes the bedroom smaller.”

Helpful Report

Posted 5 months ago

“The bed itself was fine but I thought it was expensive only to find that 2 weeks after I placed my order they reduced the same bed by £100. Really annoying especially advert refused to reimburse any money when I asked them.”

Helpful Report

Posted 5 months ago

“I bought 2 single beds. The quality of the oak panels is good and well made. The slats are not oak. The admin was poor - the assembly team did not show up because the administrator did not process this part of my order. One of the slats could not be nailed across the bed because the holes were not positioned in the correct place. Sadly your company needs to be a bit more reliable.”

Helpful Report

Posted 6 months ago

“It’s a mixed review for Get Laid Beds. Overall I’d say their customer service is good, but their product is quite poor considering the price. You expect quality when spending £1000 on a bed frame, and to be fair, the main timber components are as advertised. The details let it down. The tenon joints are loose, and inadequately fixed with screws. The result is a squeaky, rickety bed that I’ve had to spend time and money upgrading with proper brackets, reinforcements and fixings. Initially they also sent the wrong slats and insufficient screws. The phone operator was very helpful and arranged for replacements, but we had to wait another few days for them. You come to a company like this willing to spend a bit more for quality and attention to detail, but the product is no better than one of the big chain brands. Overall I can’t recommend.”

Helpful Report

Posted 6 months ago

“Service was good, delivery was on time but quality of the bed was below expectation, wood was low quality with lots of knots and some splits. Assembly holes were not aligned, quite a lot of variance which wasn't fully explained in the assembley instructions so you're never sure if the dimensions of the pieces are correct? Worst part was the poor assembley instructions which I was very dissapointed with. Assembley illustrations didn't have details needed to identify which part was which, little to no text descriptions. incorrect measurements of hardwear so on some stages it was unclear if they had provided the correct hardwear, which made it unecesarily difficult to build, wasted time and almost felt like it had been written by AI or just not tested by anyone internally...which for the price you would expect as a minimum? For example there was an illustration of one of their planks which I assumed had multiple holes drilled throughout...turns out this didn't correlate to any of the pieces and might have actually just been an illustration of a plank with knots in it. Why this was illustrated I have no clue. Also given that it's a self assemble piece of furniture I would hope that it can be disassembled in the future to re-install, but because it's all wood screws on softwood it doesn't really feel like theres much consideration around longevity in place. Having said all that, the bed feels solid, but I wouldn't recommend the pine option or the self assembly.”

Helpful Report

Posted 8 months ago

“The bed is quite squeaky so disappointed”

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Posted 9 months ago

“I've built the bed and it seems to be fine but the delivery service Get Laid use is appalling. Furdeco were meant to deliver both bed and mattress on the Monday. Mattress didn't come. Then it was promised Wednesday, I changed plans for this. It didn't come even after the promised it would. I then requested the mattress be delivered 11-am-1pm on the Friday and they agree. It arrived 2pm on the Friday and they refused to help me carry it up the stairs so it is now stuck in my hallway. Appalling.”

Helpful Report

Posted 9 months ago

“Kensington double bed, mattress, cover and fitted sheet. Booked Saturday delivery but bed didn't turn up till Sunday with no mattress. Mattress delivered Monday. I have received a refund for £29 del charge after 2 nights sleeping on floor. Bed assembled OK although hard to get headboard planks to sit flat on bed frame. Had to re drill screw holes through frame so screws are loose fit and don't push planks away from frame when tightened. Also used 2 large G clamps to hold flat whilst being screwed. The 2 end slats are very tight in frame and they creak loudly because of tightness, will have to trim them down if they don't improve. Small cut whole in middle of fitted sheet, I will mend this rather than go to the trouble of returning. Bit of a shame as with a bit of basic carpentry it's a good bed. I think the couriers are over worked and very stressed.”

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Posted 9 months ago

“The mattress is poor with no protector. Very thin and not worth the money.”

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Posted 10 months ago

“Lovely looking bed. Instructions were not for the bed I bought, named differently and gave me wrong instructions to build. Common sense said to flip the middle bar so slats could sit flat. A king bed ordered and a king mattress got from a well known company and the bed is too wide for the mattress and you can see the base slats which looks awful. Customer service said it’s the correct size. Mattress company said theirs is correct so somewhere along the line something is going wrong. Would I buy it again… no, because the gaps either side look awful. In my opinion the sides should hug the bed. Slight dent/scratch on side strut.”

Helpful Report

Posted 10 months ago

“Order arrived late despite paying for express delivery. Denied a refund as they state this fee is only is for express production. Denied refund despite bed arriving days after it would have had I not opted for Express. Quality is not very good - one of the exterior pieces arrived covered in a sticky adhesive that I had to spend an hour cleaning off. They don't provide enough slats FYI which I have needed to buy separately. Currently with the ones they've given me there is gaps up to 12cm which will ruin a mattress and mattress warranty. Not impressed at all and wish I had went with a competitor. Poor quality for the money spent”

Helpful Report

Posted 11 months ago

Getlaidbeds.co.uk is rated 4.4 based on 2,721 reviews