Getlaidbeds.co.uk Reviews

Name: Getlaidbeds.co.uk
Address: Barn 3-5, Wharf Way, Leicester, Leicestershire
Rating: 4.38

4.4 Rating 2,321 Reviews

84 %

of reviewers recommend Getlaidbeds.co.uk

4.4

Based on 2,321 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

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Getlaidbeds.co.uk 5 star review on 21st December 2025

313

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The parts are well marked with matching markings where joints mate, pay attention at the back! That said diagrams and instructions are a little sparse. The strut brackets are strong enough but there is insufficient clearance to get the brackets screwed into such a skinny rail, maybe beef up the rail.”

Helpful Report

Posted 1 day ago

“The bed is lovely design and delivery was on track. Instructions for assembly weren’t too clear and there was an error in them”

Helpful Report

Posted 1 week ago

“Pleased with the beds but disappointed that they failed to deliver on the chosen delievery date (which I had been assured would happen). Given the cost of the beds, they could spend a bit of time improving the quality of the assembly instructions.”

Helpful Report

Posted 1 week ago

“Mattress is fab. Delivery was rubbish. Booked and paid for 4/12/25. Took time off work. No show. Email late on the night of 4/12 saying it’d be delivered on 5/12. Another day off work and a loss of income. Not good.”

Helpful Report

Posted 2 weeks ago

“I recently bought a double bed from Get Laid Beds. The bed was delivered on the arranged date and the delivery service was very good. I opted to assemble the bed myself. The quality of the materials was fine and all the parts were included. Thee was a problem though because the assembly instructions were unclear in parts. As a result of that I had to disassemble the bed two times to correct errors. This was annoying and having to remove screws and refasten does obviously run the risk of weakening the joints. The bed is fine now but I would like Get Laid Beds to review the assembly instructions to minimise the risk of errors.”

Helpful Report

Posted 1 month ago

“The bed itself is great. Looks good, feels sturdy. The instructions were awful! I'd expect better from a high quality company. We had to take the frame apart twice as there were two very unclear bits to the instructions. Also £7 for 4 very thin felt pads feels like a rip off when you've spent close to a grand on a bed!”

Helpful Report

Posted 1 month ago

“3 stars because the quality could be improved. One of the spars was damaged slightly, pre-delivery i think, I had to flour paper the surfaces, they had probably been finished in a dusty atmosphere, and clean out the mortises to make the tenons sit properly. Each of these suggest a lack of pre-shipment quality inspection. Overall the bed is as described and good construction quality. It would be helpful to provide simple wooden block spacers to fit the slats, I made my own at about 73mm. One tip, this is probably not the bed for frequent house movers, since it uses wood screws to make the joints, rather than set screws and toggles as others do. So the joints will slacken if screwed and unscrewed repeatedly. There was a problem with the deliverers not turning up as booked, but this was efficiently resolved, and the company voluntarily repaid my shipping costs, so good service there.”

Helpful Report

Posted 1 month ago

“Bed looks nice and seems fine (haven’t really used it yet). Assembly was fine too. Problem was delivery, which was the biggest mess I have ever experienced, and just not acceptable in 2025. I can now see, from the 1 star reviews on Trustpilot, that this is not that unusual. You clearly have a massive issue with delivery, so why aren’t you fixing things?”

Helpful Report

Posted 1 month ago

“I purchased two Country beds in a custom/hard to find size, Full (double) XL. They were one of the few companies that makes this size frame. Given that I had limited options, I was extremely pleased with the sizing, shipping and low shipping costs. The things I don't love about the beds are: because they only put one screw in each slat on each side, the slats rock a bit and are squeaky. This could be fixed by using two screws on each side of the slat. The screws to put in the main frame were EXTREMELY hard to get in, even with an electric drill. All things considered, I would still use this bed for custom sizes, but they are much harder than an IKEA bed to put together. I hope they can use the feedback for improvement.”

Helpful Report

Posted 1 month ago

“My recent purchase is well crafted, but I’m unsure about wood type and quality. As for the assembly instructions, they aren’t good. Those who are considering buying same type of bed, get your power drill on-charge because so many long screws to put in! Traditional screwdriver will wear out the palm of your hand!”

Helpful Report

Posted 2 months ago

“Bed frame great Mattress not so much!”

Helpful Report

Posted 2 months ago

“Bought a Kensington bed and a storage box. The structure of both items is fine. We had the 'black wash' finish and are disappointed that the items are not fully painted. We can't see why not and it seems cheapskate. The assembly instructions for the bed are poor, and not helpful for buyers who might be less competent. In sum, while both items work fine, I think the quality is not commensurate with the price and based on my experience, I wouldn't recommend Get Laid Beds as value for money.”

Helpful Report

Posted 2 months ago

“My bed was delivered in three parts. One box was damaged and dented. Parts of the bed were chipped, scratched or cracked. The paint job was uneven and had obviously been moved while the paint was wet, leaving an uneven and marked finish.”

Helpful Report

Posted 3 months ago

“My order "Low Enkel Platform Bed (No Headboard)", that I received on August 12th came without my other order, "Felt Floor Protectors On Legs (SET)", and I don't know why.”

Helpful Report

Posted 3 months ago

“I am very happy with the bed which is well made and was easy to put together. I was much less happy with the delivery by FedEx. I arranged for the bed to be delivered to my static caravan near Cardigan in West Wales. I gave the full address including the plot number of my caravan. I was given an estimated delivery window on 8.50-12.50 but the bed did not arrive until 15.59 (with no update on the estimated delivery time provided by FedEx. The office at the site was not staffed but the 3 boxes containing the bed were left propped up against the office building wall by FedEx and not delivered to my plot where I had been waiting all day. Someone I do not know signed for the delivery and I did not see or hear from FedEx until some while later when an email informed me that the delivery had taken place. Meanwhile at 16.30 the on site sales manager returned to the site, found the packages and notified me. I then had to drive round to the office to collect the parcels myself. I was most unimpressed with FedEx and have told them so. Get Laid Beds should reconsider their use of FedEx for deliveries.”

Helpful Report

Posted 4 months ago

“Had some missing parts on delivery, replacements were sent a few days later. The suggested screw lengths for the headboard are not really long enough for the wood thickness so the bottom slat, where the tapered leg is thickest, is borderline falling off. Otherwise rest of joinery seems okay. Probably would not from here again though.”

Helpful Report

Posted 4 months ago

“Happy with the bed which looks great and is comfortable but the instructions were very poor compared to other flat packed furniture that we've constructed which for the price was frustrating as it took double the time and almost undermined the product quality. Drawings were hard to interpret and a supplementary photo card instruction had an inaccurate photo which later required the part to be moved. Concerned that use of screws rather than bolts will make it less likely to withstand being moved and reconstructed.”

Helpful Report

Posted 5 months ago

“Some visible imperfections in the stain. A few bits are hard to wrangle in construction. But looks quite good. Delivered on time. Quite confusing instructions, lacking detail. Felt floor protectors not supplied”

Helpful Report

Posted 5 months ago

“The bed itself is fine - but the instructions for putting it together are hopeless. I'm used to the quality of IKEA instructions, with very clear illustrations - if a piece has pre-drilled holes in it, for example, they are pictured. The instructions with respect to the gas filled struts and lifting hinge are particularly dire, with the drawing bearing no relation at all to the pieces of ironmongery! My son in law put it together because he does skilled jobs like fitting new suspension on his van but it does need more skills than simply following a step-by-step instruction (in the IKEA style). My son in law is very busy and I'd prefer not to have had to ask him - but although Get Laid Beds advertise a "deliver to room and assemble" option, which I wanted to choose, it's not a bit clear from the website, where this option is mentioned, that it's only available in a few parts of the country. Having failed to find it on the check out I had to telephone to find out - a waste of my time and yours! I'd suggest that GLB employ a good graphic artist and somebody who can write technical stuff, and save us a lot of frustration! I didn't phone up about the assembly problems as I had somebody to turn to. My mark for customer service includes the good quality of the telephone answer I had (though it was not the answer I wanted, it was prompt and clear) and the awful quality of the written instructions.”

Helpful Report

Posted 5 months ago

“Unfortuantly the bed wasn't delivered on the scheduled date, and when contacting customer services I was very disappointed with theire reply and they took no responsibility for it. Very happy with the bed, very straight forward to assemble, and it looks amazing”

Helpful Report

Posted 5 months ago

Getlaidbeds.co.uk is rated 4.4 based on 2,321 reviews