Getlaidbeds.co.uk Reviews

Name: Getlaidbeds.co.uk
Address: Barn 3-5, Wharf Way, Leicester, Leicestershire
Rating: 4.38

4.4 Rating 2,721 Reviews

83 %

of reviewers recommend Getlaidbeds.co.uk

4.4

Based on 2,721 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

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Getlaidbeds.co.uk 5 star review on 9th October 2026

Jess Harrison

Getlaidbeds.co.uk 5 star review on 8th March 2026

Steve Sharpe

Getlaidbeds.co.uk 5 star review on 18th February 2026

Anonymous

Getlaidbeds.co.uk 5 star review on 16th February 2026

Jasmine Marshall

321

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found get laid beds easy to order from. Helpful staff at the end of the telephone. The delivery team brought us the wrong mattress, so we went and got our own, the refund was sent to my account pretty quickly. As for the bed.., seems ok so far.... We purchased under bed draws, which are ok but are a little tricky to assemble, I had to drill my own pilot holes for the screws to fit , as the readymade holes were way off line. A little disappointed, considering the price and claims of being hand crafted.”

Helpful Report

Posted 4 days ago

“The bed I have bought has been reported to be creaky, it’s expensive for the price. If you must buy one of these don’t go for the base model as the wood isn’t very good.”

Helpful Report

Posted 1 week ago

“Some of the parts had a rough finish as if they had been laid down in dust after varnishing. The grain of trounded parts on the headboard posts was raised and rough, and deeper crevices ha not been fully stained. What is not shown in the pictures is the number of screws that are used to hold it together. Not exactly great craftmanship that I was expecting. Overall disappointing considering the cost.”

Helpful Report

Posted 1 week ago

“Just OK. Overall the bed does not give the impression as a crafted handmade item and does seem like a mass made production line product which is not the impression that is given on the website and by the update emails sent by the company on the progress of the bed making process. It was well packaged and arrived on time but in hindsight I would not order this bed again and feel slightly aggrieved considering how much I paid for it. The bedding I also ordered was of good value and quality, the mattress- although not yet slept on -seems to also be of good qualty.”

Helpful Report

Posted 1 month ago

“I can only Give 3 stars, the week prior to delivery I had numerous confirmation EMails to inform me of the delivery date, however on the day of delivery and after taking time off work I had an E mail to say that the delivery wasn't going to happen because the bed wasn't ready for delivery, I phoned customer service to cancel the bed and I was told that the bed wasn’t with the delivery courier, it was actually with the assembly team, the team arrived, constructed the bed……. They had been given the wrong bed, and not only that, the wrong colour bed……I am quite an easy going person and saw the funny side……the look on the assembly team guys face when I told him it was the wrong bed was priceless, the assembly team guys were fantastic, and the bed even though it is the wrong bed seems to be well made, however it creaks and cracks, Im not sure if this is because its made from wood…..but hilarious”

Helpful Report

Posted 1 month ago

“I rang esp to ask how easy the bed was to assemble. I was told it was extremely easy and would only need two people for a few steps. How wrong was that information! It took four adults over two hours to put together and the instructions, esp the images, are useless. I’d buy elsewhere. Not worth the price tag”

Helpful Report

Posted 1 month ago

“Hi, I would love to write a review but I haven't received the parcel yet. Fedex people are changing delivery date every now and then. Their customer service is so bad. I dont know how to reach them out. Please help me to resolve this. It is never your bed but the delivery people. Thank you”

Helpful Report

Posted 1 month ago

“The bed was adequate but not the quality product advertised. The fit was loose and one slat was missing The instructions were unclear with crude pictures of components whilst the text referred to components by name, there was however no link between the names and pictures The headboard slats didn't fit which meant unpainted wood was visible. We got around this by fixing them tightly to the top rail and relying on the mattress to cover the exposed wood at the bottom The washers were too small to cover unpainted wood in the joints and the pilot holes were too small to drive the screws in on the main frame; I had to over drill them slightly. In essence I paid for a Mercedes but a Vauxhall was delivered”

Helpful Report

Posted 1 month ago

“The product is ok but the real amount of effort to assemble is not reflected in the descriptions. The customer service appears AWOL. I sent several enquiries before ordering and for after care support - the only enquiry that received a response was for something really specific eg not enough screws dispatched with the order, for anything related to the substance and success of the order, I'm still waiting. I can't really say I would recommend as with hindsight I wish I'd gone with another supplier because I can't seem to get the support I need.”

Helpful Report

Posted 1 month ago

“The bed is fantastic, the delivery was awful. We’re so pleased with the bed that has been provided to us, but it was very much overshadowed by the mess with the courier. Firstly we were given a 2 hour window, which we planned our day around; the courier arrived 2 hours early, so we had to rush home from a breakfast we’d just bought. The courier then refused to deliver the mattress to our room, despite there not being an angle greater than 45 degrees, which was the criteria provided for not delivering. My wife and I had to get the mattress and frame up the stairs to the bedroom, instead of trained professionals. It’s a shame to see such quality bedmanship paired with such poor service.”

Helpful Report

Posted 1 month ago

“The wood material is lovely and it was easy to put together However the bed is incredibly noisy and we have had to put towels at the back to protect the wall as there were parts missing as protectors for the screws should have been provided. It feels flimsy and moves and therefore we are having to try and secure it ourselves Disappointing for the price”

Helpful Report

Posted 1 month ago

“The bed is solid and customer service has been fantastic (very quick) however I was not expecting to have to build the bed entirely from scratch. I expected a headboard and footboard to be pre made and then I would just need to add the sides on and the base however I had to make the headboard and footboard myself as well. Having spent over £1000 I can't say I'm thrilled as it felt more like an IKEA experience.”

Helpful Report

Posted 1 month ago

“The product is of high quality. Very easy to put together and I expect years of use. The reason for the three stars is the shipping company. I used the wrong post code and when the bed did not show on the designated day I called Get Laid Beds. They were very helpful and we immediately solved the problem with FedEx. It took FedEx three additional days to deliver the packages,they tore open one of the boxes,and just dropped the product off in our driveway. No knocking on the door to let us know they had finally delivered the packages. I have used FedEx in the USA countless times and they are fantastic. They are poor here in the UK and would use any other delivery service available such as DPD.”

Helpful Report

Posted 2 months ago

“Felt the website should have given more information on putting the bed together plus what tools were needed. Also think a little more help could be given eg on my old bed all the slats were taped together so screws only had to be inserted at the ends and in the middle. Here every slat had to be screwed individually with no markings where they should go. It would have been better if fittings had been inserted into the wood to make construction easier rather than having to use brute force to get screws in. Blisters will take some time to heal!”

Helpful Report

Posted 2 months ago

“Bed base and mattress good Unfortunately the mattress protector was the wrong size, a little disappointed as I then had to drive to your office to collect the right one although I had paid for delivery. Having one sent by post when we are local seemed a bit of a faff”

Helpful Report

Posted 2 months ago

“Great design but not very sturdy and has been creaking since day one. Quite expensive considering.”

Helpful Report

Posted 3 months ago

“The product is good value though there is room for improvement in regard to fit and finish. The bed I purchased was delivered in two lots with several days between the two drops. That was a poor start.”

Helpful Report

Posted 3 months ago

“Bed frames arrive nicely packaged - no damage to packaging a number of parts of the bed frame arrived quite damaged - not sure how they could possibly have passed inspection. Bed frames are solid and robust, fairly easy to construct.”

Helpful Report

Posted 3 months ago

“The bed itself is fine, but I specifcally ordered your bed because it showed black screws were used. Mine did not come with black screws but I had no time to request them as the bed was needed immediately. I also specifically ordered the mattress from you so it would fit the bed. In fact, it's an extremely tight fit which means making the bed takes a lot more effort. I've got used to the screws not blending in, but I regret the mattress fit every time I make the bed as the mattress is very heavy. Had I seen the fit before buying, I would not have bought your mattress. The bed is used for Airbnb guests and I'm 78 with a heart condition. I could really do without having to wrestle the sheets onto the mattress everytime.”

Helpful Report

Posted 3 months ago

“The bed looks nice, but it is different from the picture on the website. When ordering the "Platform Storage Bed," I expected it to come with the under-bed drawers shown in the online photos. To my surprise, a bed costing £400 arrived without any drawers at all. It turns out that each drawer costs an additional £99. I feel misled by the product description and images, and I am not entirely satisfied with the customer service.”

Helpful Report

Posted 4 months ago

Getlaidbeds.co.uk is rated 4.4 based on 2,721 reviews