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Getlaidbeds.co.uk Reviews

4.4 Rating 2,721 Reviews
83 %
of reviewers recommend Getlaidbeds.co.uk
4.4
Based on 2,721 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Getlaidbeds.co.uk Reviews
Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

Write Your review

321
Anonymous
Anonymous  // 01/01/2019
“Website well laid out and easy to identify and review products of interest. Very good detail and photos on products. We were regularly updated on progress of our order and the date we requested for our order to be delivered was met exactly. We were also given a website address where we could contact tradesmen to assemble our bed as we were outside Get Laids own assembly area. Extremely satisfied with our bed and with the service provided.”
Helpful Report
Posted 2 hours ago
“Fantastic quality and good service.”
Getlaidbeds.co.uk 5 star review on 9th October 2026 Getlaidbeds.co.uk 5 star review on 9th October 2026 Getlaidbeds.co.uk 5 star review on 9th October 2026
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Posted 1 day ago
“Excellent customer service and delivery , beautiful solid bed base with useful storage drawer . So nice to be able to speak to a human being re customer service and delivery.”
Helpful Report
Posted 2 days ago
“Easy to buy. Delivery on time Tod was great and put the bed together in the room quickly and professionally. This is the second time we bought this bed from GLBs”
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Posted 3 days ago
“Excellent quality and value - the perfect solution to maximise space in our cottage.”
Getlaidbeds.co.uk 5 star review on 6th October 2026 Getlaidbeds.co.uk 5 star review on 6th October 2026 Getlaidbeds.co.uk 5 star review on 6th October 2026
Helpful Report
Posted 4 days ago
“Very smooth ordering process, delivered on time and easy to build. Highly recommended.”
Helpful Report
Posted 6 days ago
“Purchased two Oxford double beds last month. Both service and delivery were really helpful and very easy. When I needed another slat for each bed (due to the type of mattresses I’d bought) they were sent out very quickly. Overall, I’m really pleased with the quality of the bed and the service received”
Helpful Report
Posted 6 days ago
“Great service on the phone when ordering from Spencer. Great bed frame- it's the second one we've ordered in natural raw pine- it's lovely, totally non- toxic and strong and good quality. Only gripe is the courier- you don't get a window of time when delivery occurs and have to wait in all day anytime until potentially 6pm- although mine came about 11am - but nevertheless you can't make any plans for the day just in case. I highly recommend the product.”
Helpful Report
Posted 1 week ago
“My first time buying from get laid beds. I'm really happy with my purchase! I visited the local showroom in Leicester l, and the sales assistant I believe it was Steve or Stephen was really friendly and patient as it took me some time to choose a colour. I was given some samples to take home which really helped, as I was less stressed trying to pick a colour on the spot. I ended up purchasing the classic bed in the cinammon stain. The delivery was on time, and the overall customer service has been great. I would definitely recommend this brand to anyone”
Helpful Report
Posted 1 week ago
“Lovely study solid bed- easy peezy to put together and looks great”
Getlaidbeds.co.uk 5 star review on 3rd October 2026
Helpful Report
Posted 1 week ago
“Have now bought three beds from Get Laid. All excellent quality. This time we purchased a mattress which is 10/10 for the price. We also opted for the assembly service which I would also highly highly recommend.”
Helpful Report
Posted 1 week ago
“Amaizing quality, fantastic customer service, fast delivery!”
Getlaidbeds.co.uk 5 star review on 2nd October 2026
Helpful Report
Posted 1 week ago
“We purchased the Deco Bed together with a mattress. Purchase, communication and delivery were excellent. Our bed is solid wood with a great finish and we are very pleased with it. Still we decided the mattress was not us and return it. Returns always stressful, especially when costly, but this is where GLB’s costumer service excels. Our wish to return was not questioned, a replacement plastic cover for the mattress was with us in a day, the mattress was removed a few days after and our refund was paid into our back shortly thereafter minus a small fee. I really can’t imagine what better customer service might look like and GLB is now top of list for beds.”
Helpful Report
Posted 1 week ago
“We purchased the Deco Bed together with a mattress. Purchase, communication and delivery were excellent. Our bed is solid wood with a great finish and we are very pleased with it. Still we decided the mattress was not us and return it. Returns always stressful, especially when costly, but this is where GLB’s costumer service excels. Our wish to return was not questioned, a replacement plastic cover for the mattress was with us in a day, the mattress was removed a few days after and our refund was paid into our back shortly thereafter minus a small fee. I really can’t imagine what better customer service might look like and GLB is now top of list for beds.”
Helpful Report
Posted 1 week ago
“We are delighted with our new bed, a space saver king size. The website was easy to navigate and contained a lot of helpful information. The wood samples arrived within a couple of days of requesting them – very useful for deciding which finish to order. Living in the remote, rural Scottish Highlands, we didn’t expect next day delivery but were amazed when the bed arrived within 48 hours. We were notified of the delivery time. The bed was transported in 4 packages, each of which I could move by myself. The packaging was sturdy cardboard and so recyclable. The package containing the assembly instructions was clearly marked – very helpful. There was a slight hiccup in that we had been sent the ‘ordinary’ king size instructions not the space saver version. As my husband dutifully followed the instructions, it became apparent that the slats would not be level with the top of the frame as they should be on the space saver. I asked a question via the chat on the website. AI answer not helpful but within a very short time a human being had picked up my query and via the chat and also by email had sent the correct version of the instructions. (The side pieces and central strut just had to be fitted the other way up.) Sometimes good customer service becomes apparent in dealing with a problem. It took my husband a couple of hours to assemble the bed. I’m sure that Get Laid’s own people would be able to do so more quickly. The fact that the beds are UK made was a major factor in our choosing Get Laid and we would order from them again.”
Helpful Report
Posted 1 week ago
“Really wonderful bed. Very well made, easy enough to put together and I appreciated the urgent delivery after a bad experience with a different company. I’ve had a week of comfortable sleeping since and I highly recommend it.”
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Posted 1 week ago
“The entire process from start to finish was flawless. Customer service kept us updated about the progress of our bed frame being built and it was delivered exactly when they said it would be. Our amazing delivery driver put it together in less than half an hour and now we have a gorgeous bed.”
Helpful Report
Posted 1 week ago
“Very nice good quality strong bed. We are very pleased with it. It was put together quickly.”
Helpful Report
Posted 1 week ago
“We love our new Get Laid beds, well designed, sturdy base (we’re tall people!) and highly comfortable mattresses. We’ve had loads of compliments! The under bed storage has been our saviour as we’ve recently down-sized.”
Helpful Report
Posted 2 weeks ago
“efficient firm. kept one in the loop on delivery.”
Helpful Report
Posted 2 weeks ago
Getlaidbeds.co.uk is rated 4.4 based on 2,721 reviews