Getlaidbeds.co.uk Reviews

Name: Getlaidbeds.co.uk
Address: Barn 3-5, Wharf Way, Leicester, Leicestershire
Rating: 4.39

4.4 Rating 2,011 Reviews

84 %

of reviewers recommend Getlaidbeds.co.uk

4.4

Based on 2,011 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

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Getlaidbeds.co.uk 5 star review on 10th June 2025

299

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So far so good. bed has been up about a week now and has been great. Very solid, no creaking. Only downside was we got the bed without instructions. Tore every box apart and did not find them and as it was a Sunday could not get the instructions until Monday morning.”

Helpful Report

Posted 7 months ago

“Everything with the website and ordering was fine. I would buy from GLB again.”

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Posted 7 months ago

“Well made and finished. Arrived as agreed, well packed and free from errors. Instructions lacked accuracy, but construction was easily achieved based on lots of previous experience with assembly of furniture.”

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Posted 8 months ago

“Good service and quick delivery in timescales noted. Minor dents to visible elements hence not giving 5 stars.”

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Posted 8 months ago

“Bed is amazing and good value for money when in the sale. The bed is sturdy and well built, there were no issues with assembly other than the instructions could be a little clearer IRT pieces that need to be in a specific orientation... Only negative was the turnaround time from ordering to delivery as it took roughly 2 weeks to be delivered, the company offer a faster service at double the delivery rate hiding additional costs.”

Helpful Report

Posted 8 months ago

“Overall very happy with GLB. Only slight issue was the delivery. We organised to work from home to recieve the delivery on the Friday as per our order, but only 5 or the 6 boxes were delivered. So the following day (Saturday) we had made clear to remove old and build new bed was not possible. The last box arrived on the Monday after! So we had to wait until the following weekend to finally build our new bed. All happy now. It is a nice and sturdy feeling bed. Feels well constructed. Easy to fit together, looks good. Would still recommend.”

Helpful Report

Posted 8 months ago

“Ordering was easy, delivery was on time and in managable boxes. Assembly instructions were difficult to understand in places, mainly due to the pictures not being great. Overall very happy with the product though.”

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Posted 8 months ago

“Delivery as described/arranged. Bed is beautiful and sturdy once built. The pre-drilled screw holes in some places were really hard and in the end we had to borrow a power drill/screwdriver thing (impact driver?) from a friend. The angle of some of the screws was also really hard to reach with the length of the tools we had available.”

Helpful Report

Posted 8 months ago

“Solid and very strong construction with top quality hardwood and excellent design and finish. We chose the White Knight space saver with rounded legs and two storage drawers in white. Delivery options very flexible to suit the customer's needs. We wanted to have the bed frame a week earlier to construct it before we took delivery of new mattress. Definitely would have given 5 stars but for a small issue with the central support counter-sunk screw holes being drilled on the wrong side which did not match with the printed instructions. Easily remedied by my partner, who has some carpentry knowledge. Very pleased with your company and would have no hesitation in recommending Get Laid Beds.”

Helpful Report

Posted 8 months ago

“On the whole I am impressed with this company. Any communicaiton has been timely and clear. We wanted to see and try our bed before buying and our visit to the showroom in Leicester was informative and easy. The bed frame (low platform engineered oak) is basic and simple but that's what we were looking for. Solid and minimal sound of wood rubbing on wood. Pretty good so far and works well with our current mattress which didn't need replacing. We are happy with the quality. What was really disappointing was delivery. Our 5 piece delivery was meant to be arriving on a day that we had booked off work. Only 4 of the boxes arrived and it turned out that FedEx had put one box in a different van and it went to a different depot. Not quite sure how they managed this when they are such a big established company. And I would hope that Get Laid Beds would double check at that stage. They did apologise but it felt a bit like they were putting all the responsibility on FedEx. I think there should be more monitoring of that and a bit more taking ownership that this is the company they have chosen to deliver their beds. The 5th box came a day late which meant we had to sleep with the mattress on the floor for a night which wasn't great. This said, we are on the whole happy with the actual product and sleeping better!”

Helpful Report

Posted 9 months ago

“Lovely company. Website was easy to use and the Web chat feature was helpful for query I had before purchase. I received emails to keep me up to date on the bed being made and delivery arrived on time on the date selected. The only delivery available in our area was the standard courier delivery meaning we had to construct the bed from scratch ourselves, which was a little disappointing. Overall a good experience with the company.”

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Posted 9 months ago

“Very impressed with the build quality and look of the bed. Although there was an issue with my order, Elisha very quickly organised for a replacement part to be sent. Great customer service.”

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Posted 9 months ago

“Love the new bed! The assembly instructions were a little confusing as I thought I had been sent a single bed, instead of the double I ordered. But I got in touch via email and the team set me straight and I did in fact have the parts for my double! Feels very sturdy, I don't think it'll be falling apart any time soon!”

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Posted 9 months ago

“Firstly the felt feet pads (which were paidfor) were not in the delivery, otherwise the bed is very nice, but quite hard to put together by oneself.”

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Posted 9 months ago

“Arrived on time, aesthetically pleasing & easy to put together.”

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Posted 9 months ago

“Excellent communication from Get Laid Beds at every stage of the process and delivery timescale met. A few minor points. The assembly instructions need proof reading but thankfully the errors are fairly obvious. We needed to clamp the sides in the centre whilst fitting the slats to ensure a good fit. The outside back of one of the storage drawers was rough and not smoothly finished. Overall very pleased.”

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Posted 9 months ago

“The bed is great, good quality & sturdy, very pleased….the instructions on the other hand are terrible! This is something that needs looking at. Each piece needs labelling & the instructions need rewriting / drawing! Words were missing, pages not in the right order….drawings not true to size, very confusing when in-fact it’s quite easy to make! The instructions over complicated it! Apart from that, everything else was brilliant, the customer service is great, the product brilliant…just sort the instructions & labelling of parts!”

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Posted 9 months ago

“Bed looks pretty solid , bed built in the 35 mins it said. My son loves it”

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Posted 10 months ago

“We love our new bed, it’s well made and looks great. We also asked for a made to measure adjustment and the white glove assembly service which was excellent and I really professionally done. My only complaint would be that if you try move the bed it can get out the of alignment with the ottoman mechanism that opens it.”

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Posted 10 months ago

“We went here a few times looking for a good wooden bed. Really good range available, lovely location to try things out, good samples of all the wood finishes and various options. Staff were realyl friendly and very helpful. After a few adventures we found something we really liked, and committed. Sales process was a little complicated, and we ended up with an order which was wrong and had to be corrected when it was confirmed. After this point it was smooth sailing. We got email updates confirming everything was going to happen. The delivery date was perfect, and the people who delivered the bed did it really reliable and communicated well. We opted to build the bed ourselves, which wasn't hard, but it needed some clamps/straps to ensure the joints fitted tightly. Nothing unexpected, and the bed is really nice. We're thinking of getting a second for our son's room.”

Helpful Report

Posted 10 months ago

Getlaidbeds.co.uk is rated 4.4 based on 2,011 reviews