Get Laid Beds Reviews

4.5 Rating 1,401 Reviews
86 %
of reviewers recommend Get Laid Beds
4.5
Based on 1,401 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Get Laid Beds Reviews
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Phone:

020 3695 2463

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

Get Laid Beds 5 star review on 30th April 2024
Doug Renaud
Get Laid Beds 5 star review on 30th April 2024
Doug Renaud
Get Laid Beds 5 star review on 30th April 2024
Donal Ogilvie
Get Laid Beds 5 star review on 29th April 2024
Stefan Damnjanovic
Get Laid Beds 5 star review on 29th April 2024
Stefan Damnjanovic
Get Laid Beds 5 star review on 29th April 2024
Stefan Damnjanovic
Get Laid Beds 5 star review on 23rd April 2024
Anonymous
245
Anonymous
Anonymous  // 01/01/2019
Great communication and the ordering, and delivery all very good
Helpful Report
Posted 1 year ago
Incredible quality and looks beautiful! The instruction manual could use a bit of proofreading though. Had to redo a handful of screws because the instructions said to use the black (round-headed) screws instead of the flat silver ones
Helpful Report
Posted 1 year ago
Overall the service was great they delivered on time and the bed is good quality. Can't give 4 stars as some of the measurements stated on the site were unclear and caused confusion. Still I can recommend this company to anyone as everything else was perfect.
Helpful Report
Posted 1 year ago
Easy order process and good delivery. Good solid bed , non squeaky. Did get a little bit confused with what was the headboard pieces. Maybe numbers on each piece might have been useful with corresponding diagram.
Helpful Report
Posted 1 year ago
Quality of bed, packaging and delivery are all okay. Instructions however were generic and not specific to the bed that I ordered.
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Posted 1 year ago
Delivery as expected Quick assembling
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Posted 1 year ago
Good service, great value for money ,
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Posted 1 year ago
On the whole pleased with our purchase of the Low Tokyo Bed. It went together quite easily although using screws which does not make it possible to disassemble if it were moved, as other beds. The stained pine looked good considering it was stained pine. Value for money? Slightly overpriced I'd say, but on the whole we are pleased with the bed. One thing though, our delivery was at 8:20pm and the driver (on his own) had started out at 4.00am that morning and had three more drops to make before driving back to Leicester. Is this even legal? Perhaps not safe to himself and other road users on the drive home.
Helpful Report
Posted 1 year ago
I like the bed but it’s a shame there is a gap at each end of the mattress meaning dust can get in in the storage space underneath (as it’s an ottoman). The delivery was over two hours later than the delivery slot which I guess happens but wasn’t acknowledged by the delivery team. The delivery team didn’t seem in good comms with the customer service team as they didn’t know they needed to set up the bed and that I had arranged parking for that which I’d told the head office. There was a slight damage to one of the planks but too much hassle to return.
Helpful Report
Posted 1 year ago
The bed is great but the courier used (FedEx) were awful. They didn’t attempt delivery on my selected day but didn’t tell me they weren’t going to make it so I missed a day of work unnecessarily. They didn’t communicate that they were going to try and deliver the day after my chosen day or the day after that so I missed these two attempts. I received an email asking if I wanted to amend my delivery but when I tried the link it said this option was unavailable. In the end, I drove to the depot to collect the bed directly from there as I couldn’t get a clear answer about when a convenient delivery could be made. The majority of staff or virtual chats I spoke to at FedEx were very unhelpful. I tried contacting Get Laid Beds but unfortunately they were unable to help because the bed was with the courier already which is understandable. I would recommended Get Laid Beds for a bed but would advise you collect if you can or request a different courier so you don’t have to deal with FedEx. The box was damaged too but I don’t know if that was Get Laid Beds or FedEx and luckily it didn’t affect the product.
Helpful Report
Posted 1 year ago
Lovely bed frame however, ordered a king size and at the same time ordered a remit matress, they dont quite fit, the bed is a good 5 centimeters bigger all round than the matress or could be the matress is not the right size. No big deal, just saying. Good service though, delivered on time.
Helpful Report
Posted 1 year ago
Lovey bed- the oak is lightly than I expected in real life so may put it elsewhere and order a different colour but nice quality. Delivery drivers were lovely but the route they took was bizarre and a huge mix up with the lorry but was all sorted in the end! Happy overall and would buy again!
Helpful Report
Posted 1 year ago
Well made bed. Delivered on time & in stalled by friendly & efficient guys.
Helpful Report
Posted 1 year ago
Good product very pleased with the bed. Delivery was ok, attitude of men a bit too sharp. We had paid for the bed to be assembled but it wasn't on their ticket so confirmed with head office it was and they were a bit begrudging even though it only took them 7 minutes to assemble. Fine when they left.
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Posted 1 year ago
The quality of the product is superb! My only criticism is the instructions! They are a bit vague! For example it did not say about spacing the slats but worked it out for myself.
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Posted 1 year ago
bed of good quality with minor dents on the inside part of the frame and support planks. The bed is easy to assemble. There was a minor confusion during delivery that was sorted out by the supplier rep via e-chart in a matter of 15 minutes. Martens of good quality and fits for the purpose
Helpful Report
Posted 1 year ago
I bought a bed frame. It was delivered on time and the drliverers were friendly and professional. They took away all the wrappings. I have not not yet used the frame as I am waiting for the mattress. The product looks good as per description but yet to see the performance. I am giving 4 stars for now. I will come back when I have used the product. Hopefully it will be 5 STARS.
Helpful Report
Posted 1 year ago
The overall choice and service are very good but we were disappointed with the method of construction of our floating bed and the instructions to build it. The components are of good quality but the construction relies on screws alone so the finished article is prone to creak and apparently move. The instructions are oversimplified and there is an error in what screws to use where.
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Posted 1 year ago
We got our lovely bed delivered and assembled in half an hour! The two men were polite, efficient and helpful as well! The bed seems really sturdy and well made and we were pleased to learn that Get Laid Beds gives us an 11 year guarantee! Our first two nights were great - many more years like this hopefully 😊
Helpful Report
Posted 1 year ago
Service was good, the website works well to browse and choose a bed, and I had no issues with the bed arriving or the quality of the bed. However, they could do some more work on the assembly instructions as they weren't detailed enough
Helpful Report
Posted 1 year ago
Get Laid Beds is rated 4.5 based on 1,401 reviews