Getlaidbeds.co.uk Reviews

Name: Getlaidbeds.co.uk
Address: Barn 3-5, Wharf Way, Leicester, Leicestershire
Rating: 4.39

4.4 Rating 2,014 Reviews

84 %

of reviewers recommend Getlaidbeds.co.uk

4.4

Based on 2,014 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

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Getlaidbeds.co.uk 5 star review on 10th June 2025

299

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Kept upto date with production and delivery of our bed. Delivered and assembled by Francesca who arrived on her own when it was supposed to be two man delivery and assemble order.We helped her with getting bed upstairs to save her time.”

Helpful Report

Posted 1 year ago

“Nice looking Japanese Bed. Instructions were ok , slight discrepancies between them and what is supplied. Surprised some of the screw holes are not predrilled . Have yet to sleep on it so will see. Looks and feels sturdy so pretty happy .”

Helpful Report

Posted 1 year ago

“Our bed was delivered on the scheduled date, but came without instructions or screws. A quick call confirmed that was their error, they promptly emailed us the instructions and reimbursed us to buy some screws rather than wait for them to mail them to us. Assembly was pretty easy, though also looks like they sent us an additional plank of wood which we’re pretty sure was superfluous! Headboard was initially very creaky, remedied this by putting extra biscuits between the planks. Also the floating shelf didn’t really sit horizontally, easy fix with a as bit of cardboard wedged underneath, nor a big deal but not ideal. All in all we’re happy with the bed, looks good, feels sturdy, would probably buy from them again but would definitely post for someone to put it together!”

Helpful Report

Posted 1 year ago

“The bed was well made and of good quality but not quite what we expected. The reason I have only given four stars is because I'm having trouble returning it. Because I had the legs four centimetres longer that counts as customisation. I would think any carpenter would easily remove 4cm!”

Helpful Report

Posted 1 year ago

“After an error with delivery, Get Laid customer service was so helpful. Beds are fantastic quality.”

Helpful Report

Posted 1 year ago

“Could not assemble my beds ( 2 of them ) am awaiting return of my assembly fee ,”

Helpful Report

Posted 1 year ago

“Very pleased with the space saving design and the wood was a nicer finish than expected. Some of the screws were very hard to get in with a hand screwdriver but I managed it eventually. The instructions could also be a little clearer, especially for the slats, although it's fairly obvious what needs to be done. Mattress is very comfortable and all in all, a good purchase.”

Helpful Report

Posted 1 year ago

“I think the product (Low Fuji attic bed) is excellent quality and should last for years to come, and I am very happy with it. However I built it myself and the instructions were very confusing. The list of contents on the paper instructions did not match what I had been sent, also the 3D image on the website did not match what I was supposed to build. I got there in the end with customer service who were great, but they really should include instructions on the website that exactly match the product ordered - it would have saved me a lot of time!”

Helpful Report

Posted 1 year ago

“Exactly as expected. Very solid. Went together with ease. It is a two man job and a powered screwdriver is definitely an advantage. The only reason I didn't give it the last star was because I would have liked one more base slat.”

Helpful Report

Posted 1 year ago

“I'm rating this bed as a 4. We assembled the bed ourselves which was relatively simple if we'd thrown out the instructions to start with. Some of the parts are labelled by hand, so poorly written we couldn't read the letters that link to the instructions, so we just worked it out for ourselves. Good quality bed though, solid wood, very strong and comfortable so we are happy with it.”

Helpful Report

Posted 1 year ago

“The process of order and delivery was very straight forward. Those delivering were great, pleasant and friendly. My only qualm was that I ordered the white glove service, however it was only upon delivery that I was told white glove was not available on this bed for part assembly, I wish this would have been clear when purchasing as I would not have selected this option.”

Helpful Report

Posted 1 year ago

“The bed and mattress are good quality and arrived on time. The delivery operatives were friendly, however, in their haste to deliver quickly, one of them tried to carry too much up the stairs in one journey and knocked two pieces of plaster from the corner of the pillar at the base of the stairs - the staircase had just been decorated a month ago.”

Helpful Report

Posted 1 year ago

“Love the bed, but arrived without screws and instructions, I called and they refunded £10 for me to get screws and e-mailed instructions although it turned out he didn’t need them as it’s really straight forward, good quality bed”

Helpful Report

Posted 1 year ago

“Good product but the assembly instructions and accompanying pictures should be clearer. Twice I had to unscrew parts to turn them around because the instructions didn't specify which way was up, and that particular detail wasn't visible on the drawings.”

Helpful Report

Posted 1 year ago

“Love the bed, quality good, delivery as promised”

Helpful Report

Posted 1 year ago

“Nice well made bed Delivered as expected”

Helpful Report

Posted 1 year ago

“Decent quality bed easy to assemble and delivered on time, my only complaint was the courier, who left the flatpack outside in the rain refusing to help my wife lift it inside the front door. The pack was quite heavy and awkward and being small and not very strong my wife who was at home alone struggled to move it indoors a distance of 3 metres and up 2 steps. The courier excused himself with, not my job, maybe not, but 2 minutes of help would have gone a long way. Cant fault the bed though well made and looks good.”

Helpful Report

Posted 1 year ago

“Excellent product and delivery - a very good quality product with no obvious defects. The only gripe I have is that their instruction booklets need some serious attention, this could be a five-star product were it not for the poorly worded/designed booklet. Everything else was really impressive, so it's a shame this one area isn't to the same standard.”

Helpful Report

Posted 1 year ago

“Efficient delivery and a good quality bed! Was disappointed that despite it being an option on the website there isn't any weekend delivery – it meant that I needed to order for several weeks ahead so that I could find a day to work from home. As I was unable to guarantee parking I opted to assemble the bed myself – although it was technically possible without an electric screwdriver I wouldn't recommend it as it was extremely challenging! Now that the bed is together though it looks great.”

Helpful Report

Posted 1 year ago

“Bed is beautiful, delivery team were great, but assembly of the ottoman mechanism was a little tricky!”

Helpful Report

Posted 1 year ago

Getlaidbeds.co.uk is rated 4.4 based on 2,014 reviews