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Getlaidbeds.co.uk Reviews

4.4 Rating 2,160 Reviews
84 %
of reviewers recommend Getlaidbeds.co.uk
4.4
Based on 2,160 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Getlaidbeds.co.uk Reviews
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Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

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Communication with company was easy and smooth, however screws supplied to make the bed with with of very poor quality and hadn't been made properly (phillips head casting was defective). Moving forward, equity checks need to made across all parts.
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Posted 1 year ago
Great bed, sturdy and looks fantastic. However a couple of downsides, didn’t receive a confirmation email and not enough washers provided for screws. But overall very good. Love chat is also very poor
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Posted 1 year ago
Floating bed arrived as programmed and, once constructed, is fine but .... see review of product bellow:
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Posted 1 year ago
Smooth delivery, and great quality beds. Whilst we really liked the bed, we were disappointed with the customer service. We were told by staff that it’s easy to put the super king ottoman bed together, turned out that instructions are minimal and unclear which made putting it together a bit of a nightmare. We’ve expected more, especially for the price we paid. Beyond that, very happy with the bed!
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Posted 1 year ago
Short lead time with great delivery service. However, the wooden slats were quite 'rough' so I needed to lightly sand them before putting the bed together. Otherwise, I feared they may snag the mattress.
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Posted 1 year ago
Really good bed, very pleased with it. I would of given 5 stars however some of the holes for the screws were not drilled so I had to go over them myself before assembling.
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Posted 1 year ago
Happy with my new bed and the service from Get Laid Beds. Unfortunately, the bed-assembly option was not available in my area (London!) so I had to put it together myself. I managed to do it on my own, but it was not an easy task for one person. I felt like some additional guidelines/markers on the wood could have been helpful. And, it's really a 2-person job.
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Posted 2 years ago
Sturdy bed. Looks good. Order process efficient and delivered as promised. Recommend obtaining samples to check colour, samples arrived promptly. Instructions to construct from flat pack fine until dealing with slats. Guidance on correct spacing would be useful so that it's done correctly. Would recommend this company.
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Posted 2 years ago
Good bed frame
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Posted 2 years ago
The bed looks great and feels sturdy. I had a difficult time choosing the colour and although I think I went for the right colour in the end I think having more pictures of the bed in different situations would be useful. Customer service was quite responsive but couldn't give me a time period for my delivery which was frustrating as I had to make sure I was home between 7am and 9pm.
Helpful Report
Posted 2 years ago
I have previously bought two beds from Get Laid Beds and have been happy with the purchases. However, I had to rely on a friend to wait in for the latest order. She spent half a day waiting for the bed to arrive and only 2 packages were delivered. She had to come back the next day and waited 1.5 hours for the third package. Not only was it a waste of her time but I was left putting the bed together the night before it was needed for guests instead of two days before. It's really disappointing. The beds are really solid but I should not be charged for such a poor delivery service.
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Posted 2 years ago
Delivered much later than advised but put together very quickly and cleanly.
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Posted 2 years ago
Great service.
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Posted 2 years ago
Love the bed, feels very solid. Building it was Ok, but a little more frustrating than it needed to be because one of the instruction pages is wrong (figure 4 on the bed shows the screws going in from the back of the headboard rails for the base cross beams rather than the front.) The long beam also had a support for the ottoman base on the inside at the headboard end that needed a little trimming too. Support were really good at helping me and I am really happy with the finished bed. Feels very solid.
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Posted 2 years ago
Love my new bed and mattress. Delighted that I paid for the white glove assembly - worth every penny as team constructed bed in record time and were polite and professional whilst doing. They spotted that 3 of the drawers were not good enough and took them away to be replaced - if I had been assembling myself, doubt I would have noticed. Looking forward to receiving replacement drawers, will then be a 5-star experience.
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Posted 2 years ago
My second Oxford bed from Get laid and I think they are amazing. My only criticism was on the instructions and the use of biscuits, which is in super small font, which has led to a slightly annoying gap in the headboard and one that creaks.
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Posted 2 years ago
Bed is solid and very comfortable, only let down by confusing instructions, which made assembly more complicated than it needed to be.
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Posted 2 years ago
Good service and actully sold me What I was expecting. Fast and reliable delivery
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Posted 2 years ago
So far so good, we'll see how it holds up in the long term.
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Posted 2 years ago
Lovely bed, great quality delivered on time. It was quite hard to put together definitely need 2 people a mallet and a power drill. If you can go for the put together for you option!
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Posted 2 years ago
Getlaidbeds.co.uk is rated 4.4 based on 2,160 reviews