Getlaidbeds.co.uk Reviews

Name: Getlaidbeds.co.uk
Address: Barn 3-5, Wharf Way, Leicester, Leicestershire
Rating: 4.39

4.4 Rating 2,159 Reviews

84 %

of reviewers recommend Getlaidbeds.co.uk

4.4

Based on 2,159 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

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Getlaidbeds.co.uk 5 star review on 2nd September 2025

Steph Mogford

Getlaidbeds.co.uk 5 star review on 23rd August 2025

Anonymous

Getlaidbeds.co.uk 5 star review on 21st August 2025

Manne Sandys

309

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality pine. Took a bit longer to assemble but everything solid although at the moment it’s a bit creaky. Headboard was tricky to ensure it was square and symmetrical, pre-drilling a notch in the headboard boards would have helped line the top one up. Also a couple of spacers for the slats would have been helpful.”

Helpful Report

Posted 6 months ago

“Showroom experience with Ellie was good and helped determine bed and underbed storage selection. Pleased with quality of oak bed frame. Instructions for self assembly could be clearer and strength needed to insert some of the screws. Luke and Betheny from customer services responded very quickly to query and missing slat was sent out promptly.”

Helpful Report

Posted 6 months ago

“Ordered online and the bed, as a kit of parts, was delivered on time. Assembly was reasonably straightforward, however the instruction diagrams were quite small, and I needed to re-do a couple of steps to get things the right way up. The machining was not quite as precise as Ikea items,.as some holes needed deepening or opening out to allow the screws to go all the way home. Nevertheless, the finished bed is impressive!”

Helpful Report

Posted 6 months ago

“We looked at many different companies and models of bed before deciding to buy our king-size Deco bed from Get Laid Beds. This was on the basis of its elegant design and solid construction/workmanship. The price we paid was competitive with the prices charged by several other bespoke bedmakers. The company was good to deal with and their communication over the delivery itself and our initial queries following delivery was professional and helpful. We had a particular issue with the shade of the wood veneer on the delivered item. We felt that this was nothing like what we thought we had ordered. We were told that we were entitled to send the bed back if we were unhappy with it, but after some agonizing we decided we would keep it in the end. Interestingly, once we had assembled the bed and added the mattress to it, we were won over by the character of the veneer in particular. This did not clash as badly with the other colours and textures in the room as we feared it might do. In fact, we had to admit that it added something positive to them.”

Helpful Report

Posted 6 months ago

“We are absolutely satisfied with the quality of the Low Oriental Bed, we've purchased. It looks great and the instruction was easy to undertsand. I've also liked the thoughtful and reliable way to connect different pieces together. Besides that the company was dilligently informing us through the whole process when our bed was built and then shipped to us. Unfortunately, the first shipment did include some wrong parts, but once we contacted the customer support via email our issues were quickly and professionaly resolved and we've received the correct parts soon. The whole encounter with the company was great pleasure I just don't feel it's right to award all 5 stars due to the original misshipment.”

Helpful Report

Posted 6 months ago

“Instructions are terrible and pieces should be labelled, apart from that would have given 5 stars”

Helpful Report

Posted 6 months ago

“The bed itself is beautiful and exactly as pictured. The only room for improvement with the bed itself is that I had to do quite a bit of maths and measuring and shimmying back and forth when it came to the slats, since there were no guidelines for how far apart they should be spaced, and no markings on the inside lip of the bed frame, which would've been very helpful. As for the delivery, the delivery service with FedEx was an absolute NIGHTMARE, the worst and most absurd fiasco I've ever experienced, as they delivered to the wrong address THREE separate times, and delayed the arrival of my bed by nearly 2 weeks, wasting entire days of my life in the process, since FedEx refused to provide anything but a 12hr window of arrival, and also refused to follow my delivery instructions. The staff on the phone at Get Laid Beds were exceedingly kind and helpful through all of this, but I wish Get Laid Beds would just do away with using FedEx at all, since I think it's likely hurting their business, and it greatly soured my experience.”

Helpful Report

Posted 6 months ago

“The frames are well made but did not come with appropriate instructions, even our carpenter struggled. Also, the mattress (firm) is comfortable once you are lying on it, but the edges are curiously so soft they feel unsupported; they almost collapse under you if you sit on the edge. I thought I ordered the same mattress as last time, maybe the manufacturing has changed.”

Helpful Report

Posted 7 months ago

“Very happy with the bed quality and the fact it’s made in the UK, very happy with the delivery, not happy about the £200+ drop a week or so afterwards buts that’s how it goes.”

Helpful Report

Posted 7 months ago

“Happy overall, but expected slightly better for the price. No problems with delivery or timescales. Building was fairly straightforward if you're that way inclined, but some of the instructions were misleading (and one step we actively decided to do the opposite of what it seemed to be suggesting). Also not helped by the fact the instructions were for a slightly different bed than mine! Was also very glad I had a friend with power tools to help me, would have been a much harder job by hand. Disappointed that there were some scuffs and a gauge out of the headboard on both sides. Know it's a natural, handmade product, but feels like that damage could have been avoided. Was also disappointed at the gap between the slats, ended up having to put them about 7.5/8cm apart to space them out evenly across the base, which is a bigger gap than recommended for most mattresses. Partly my fault because I'd misunderstood the section of the website talking about their "better than industry standard" slats, but still... Overall, looks good, so far functions as you'd expect. But not sure I'd buy again for the price”

Helpful Report

Posted 7 months ago

“The bed in incredible - sturdy, elegant and definitely good material. Assembling it was not as easy though, as the instruction were not always clear.”

Helpful Report

Posted 7 months ago

“Everything went as planned. Customer services were easy to contact.”

Helpful Report

Posted 7 months ago

“It arrived on time and had a call from the delivery company 45 minutes before. We was not offered the put together service as it wasn’t covered in our postcode which was disappointing. We couldn’t put the bed up straight away as waited for a skilled friend who is an expert in construction and thank goodness we did. We had 8 boxes and found the instructions in box 8! The instructions could be vastly improved. Three hours later and some parts of it did take four people to hold whilst sections were screwed together. I wouldn’t recommend for diy novices to undertake putting this ottoman style bed together. However, the bed feels sturdy. Some small marks on the wood and a couple of little chips can be seen.”

Helpful Report

Posted 7 months ago

“Our bed arrived on schedule but we had a problem with missing screws likely due to a hole in the bag they came in so had to wait for replacements. The bed itself is solid and very sturdy, good for the money I think. My one criticism is that the joints into the bed posts have small gaps where the ends of the rails are not 100% straight and square and not all exactly the same length. I will have to use some flexibile filler and I don't know if it is reasonable to expect these to be more accurately cut or not.”

Helpful Report

Posted 7 months ago

“Very solid bed once built. All the finishing and joints were accurately cut. And the paint finish is very good. The bunk bed will definitely be able to handle our two kids. The only negative is all of the mortis and tenon joints weren't tight and actually had a bit of movement in two directions. I could slide them in effortlessly which wasn't expected.”

Helpful Report

Posted 7 months ago

“I am pleased with the bed but there were no stickers labelling the parts as described in the instructions. This made assembly more difficult than it should have been.”

Helpful Report

Posted 7 months ago

“Finding a smaller-than-average single bed for a small bedroom was difficult, but Get Laid Beds' space saver single bed fit perfectly. I ended up buying three mattresses and two beds. The mattresses are very comfortable, and the bedframes are beautiful and easy to assemble. However, the parts in the boxes didn't always match the instructions leaflet, causing some confusion. One mattress was missed in the delivery but arrived a few days later. Despite this, their customer service was excellent. I highly recommend Get Laid Beds for high-quality bedroom furniture.”

Helpful Report

Posted 7 months ago

“Bought for my teenage son, who's room is in the loft so this low bed and space saving design (where mattress sits on top of the frame) made a huge difference. Delivered on time. The bed is as shown, and is really solid and well made. My son absolutely loves it! I've had to drop a star however as the building instructions weren't the best, with none of the bed parts labelled (a letter or number would help) so we spent much longer than necessary trying to figure it all out. Also, instructions were for the Oriental not Toyko, so we initially panicked we'd been sent the wrong bed! Just small things, but would hugely help with customer experience.”

Helpful Report

Posted 7 months ago

“Well made bed frame and comfy bed that looks good , but it really should say on the website that an electric screwdriver is strongly suggested. We don’t have one and it took ages and was quite painful on hands to put all the screws in by hand even though there is some pre drilling. Would recommend but invest in an electric screwdriver or attachment for your drill!”

Helpful Report

Posted 7 months ago

“The Bed arrived on time, although some packages where missing. After doing a full inventory I contacted Customer Service and after some back and forth, they supplied the missing parts swiftly. After this little mishap, everything went as planned. We now hav a new Ottoman and an Everyday mattress and we are sleeping better than we have in the last 7 years. Also, love the colours, the materials, and they do have a great the company name xD Fully recommend.”

Helpful Report

Posted 8 months ago

Getlaidbeds.co.uk is rated 4.4 based on 2,159 reviews