Getlaidbeds.co.uk Reviews

Name: Getlaidbeds.co.uk
Address: Barn 3-5, Wharf Way, Leicester, Leicestershire
Rating: 4.39

4.4 Rating 2,011 Reviews

84 %

of reviewers recommend Getlaidbeds.co.uk

4.4

Based on 2,011 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

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Getlaidbeds.co.uk 5 star review on 10th June 2025

299

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Finding a smaller-than-average single bed for a small bedroom was difficult, but Get Laid Beds' space saver single bed fit perfectly. I ended up buying three mattresses and two beds. The mattresses are very comfortable, and the bedframes are beautiful and easy to assemble. However, the parts in the boxes didn't always match the instructions leaflet, causing some confusion. One mattress was missed in the delivery but arrived a few days later. Despite this, their customer service was excellent. I highly recommend Get Laid Beds for high-quality bedroom furniture.”

Helpful Report

Posted 4 months ago

“Bought for my teenage son, who's room is in the loft so this low bed and space saving design (where mattress sits on top of the frame) made a huge difference. Delivered on time. The bed is as shown, and is really solid and well made. My son absolutely loves it! I've had to drop a star however as the building instructions weren't the best, with none of the bed parts labelled (a letter or number would help) so we spent much longer than necessary trying to figure it all out. Also, instructions were for the Oriental not Toyko, so we initially panicked we'd been sent the wrong bed! Just small things, but would hugely help with customer experience.”

Helpful Report

Posted 4 months ago

“Well made bed frame and comfy bed that looks good , but it really should say on the website that an electric screwdriver is strongly suggested. We don’t have one and it took ages and was quite painful on hands to put all the screws in by hand even though there is some pre drilling. Would recommend but invest in an electric screwdriver or attachment for your drill!”

Helpful Report

Posted 4 months ago

“The Bed arrived on time, although some packages where missing. After doing a full inventory I contacted Customer Service and after some back and forth, they supplied the missing parts swiftly. After this little mishap, everything went as planned. We now hav a new Ottoman and an Everyday mattress and we are sleeping better than we have in the last 7 years. Also, love the colours, the materials, and they do have a great the company name xD Fully recommend.”

Helpful Report

Posted 5 months ago

“Good range and communication.”

Helpful Report

Posted 5 months ago

“Very happy with product. Service also good. One thing that was disappointing was the time it took to refund an order when cancelled.”

Helpful Report

Posted 5 months ago

“Discovered these beds online and they were perfect for our rather low ceiling studio room. Because they don't have any sides as such, we can use them as 2 singles or a double and no-one would know! Delivery was good bearing in mind we had them delivered to one of the western isles - shame everyone can't be so pro-active with their deliveries!! We had a couple of slats missing but that was soon resolved. Would recommend.”

Helpful Report

Posted 5 months ago

“Everthing went very smoothly, ordering, delivery and any queries. The bed looks lovely. We think some of the build instructions could do with refreshing and would recommend having an electric screw driver if you are self building.”

Helpful Report

Posted 5 months ago

“Quality of the bed is good, however we found the instructions were very difficult to follow and very confusing.”

Helpful Report

Posted 5 months ago

“Ordered Oxford bed ( white ) Sturdy bed. Ordered and delivered very promptly. Some bits where slats from headboard fit into posts couid fit more snugly but with pillows on it hardly notices”

Helpful Report

Posted 5 months ago

“Overall the bed looks good now it's assembled and it seems well made, definitely an upgrade from our previous bed. However the delivery process was frustrating. I placed my order on 1st November and specifically selected delivery for Saturday 30th November. On Friday 29th, the day before my order was supposed to arrive I received a tracking link which said the delivery would come on Monday 2nd instead. I called up and was told nothing could be done about it but that it would arrive on Monday 2nd. I got an email with a delivery window on Sunday 1st evening, confirming my order would arrive in the morning on Monday 2nd. I then received another email on the morning of Monday 2nd saying that my order would not be delivered that day as the courier had not received it yet. In the end my order arrived on Thursday 5th December. The instructions manual could have done with some more steps / information or clearer colour photos. There were some pilot holes drilled on some parts of the bed to help with the assembly, but these were not mentioned in the instructions and were not super obvious. Also the screws received were slightly different to what was listed in the instructions, so it took some working out what should be used.”

Helpful Report

Posted 6 months ago

“Well made bed, fully out of real wood (no particle board, MDF or OSB). Looks great and I like the option of a bedside shelf, which fits just right. Delivered on time. Only loss of a star is that the bed pieces were *not* marked and although they are nearly symmetrical, several are not quite. If someone doesn't have much self-build experience this could be extremely difficult. The directions also indicated a screwdriver, but you really need a powered one or a drill bit attachment for a cordless drill unless you are extremely strong. This was fine for me, but it may be too much again for people who are expecting more of an IKEA-style kit. However, very happy with the finished product. It looks great and happy to buy from a truly British-made brand. Would recommend to others with the minor caveats above.”

Helpful Report

Posted 6 months ago

“Would have been 5 stars but no fixings sent with delivery. Received these next day so thanks for fast response. Bed frame is good and solid. Easy to assemble. Great quallity and finish. For info, needed to drill couple of pilot holes for screws in one of the legs. Not done at factory. Just minor quality control to feed back on. May have caused problem for others.”

Helpful Report

Posted 6 months ago

“The bed and mattress are excellent and I couldn’t rate it more highly. The reason for a 4 and should be a 5 if someone built it for me was that the instructions were a little vague and not enough clear pictures with specifics (such as holes in certain places on parts of the bed which other flat pack furniture has) I would have given 5 starts easily if it wasn’t for the instructions. Once Get Laid beds sort this out, I can imagine they will always receive 5 stars”

Helpful Report

Posted 6 months ago

“A month in and the bed seems great. We self assembled, but would definitely recommend you pay for them to do it. They estimated 35 mins, it took us over 3 hours of frustration! The instructions were very unclear and had missing sections, would not recommend at all.”

Helpful Report

Posted 6 months ago

“Good service and delivery. We didn't have any problems. The instructions to build the bed were terrible though.”

Helpful Report

Posted 7 months ago

Hello Anna, Thank your for your feedback! We are currently looking at our instructions and will continue to strive to make them better! Enjoy your bed! Chris at GLB

Posted 6 months ago

“Bed looks great, haven't used it yet, fairly easy to construct altho, hadn't completely realised it was flat pack! Delivered on time...”

Helpful Report

Posted 7 months ago

“Ordering and delivery process and communication was great. Bed looks brilliant and seems very solid so far. Instructions fir assembly could have been much clearer, we had to unscrew and rebuild the headboard at one point which was very frustrating, hence not 5 stars”

Helpful Report

Posted 7 months ago

“Really like the bed but it creaks like mad”

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Posted 7 months ago

“Great product, easy to put together and all the joints fitted nicely. Delivery by Fedex, not a fan as they give a time slot only to turn up when they feel like it and declare that they have the right to turn up any time before 18.00. No point in giving a time slot of between 08.50 and 12.50 if they turn up when they like!”

Helpful Report

Posted 7 months ago

Getlaidbeds.co.uk is rated 4.4 based on 2,011 reviews