Getlaidbeds.co.uk Reviews

Name: Getlaidbeds.co.uk
Address: Barn 3-5, Wharf Way, Leicester, Leicestershire
Rating: 4.40

4.4 Rating 1,937 Reviews

84 %

of reviewers recommend Getlaidbeds.co.uk

4.4

Based on 1,937 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

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Getlaidbeds.co.uk 5 star review on 22nd April 2025

297

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The bed and mattress are excellent and I couldn’t rate it more highly. The reason for a 4 and should be a 5 if someone built it for me was that the instructions were a little vague and not enough clear pictures with specifics (such as holes in certain places on parts of the bed which other flat pack furniture has) I would have given 5 starts easily if it wasn’t for the instructions. Once Get Laid beds sort this out, I can imagine they will always receive 5 stars”

Helpful Report

Posted 5 months ago

“A month in and the bed seems great. We self assembled, but would definitely recommend you pay for them to do it. They estimated 35 mins, it took us over 3 hours of frustration! The instructions were very unclear and had missing sections, would not recommend at all.”

Helpful Report

Posted 5 months ago

“Good service and delivery. We didn't have any problems. The instructions to build the bed were terrible though.”

Helpful Report

Posted 5 months ago

Hello Anna, Thank your for your feedback! We are currently looking at our instructions and will continue to strive to make them better! Enjoy your bed! Chris at GLB

Posted 5 months ago

“Bed looks great, haven't used it yet, fairly easy to construct altho, hadn't completely realised it was flat pack! Delivered on time...”

Helpful Report

Posted 5 months ago

“Ordering and delivery process and communication was great. Bed looks brilliant and seems very solid so far. Instructions fir assembly could have been much clearer, we had to unscrew and rebuild the headboard at one point which was very frustrating, hence not 5 stars”

Helpful Report

Posted 5 months ago

“Really like the bed but it creaks like mad”

Helpful Report

Posted 5 months ago

“Great product, easy to put together and all the joints fitted nicely. Delivery by Fedex, not a fan as they give a time slot only to turn up when they feel like it and declare that they have the right to turn up any time before 18.00. No point in giving a time slot of between 08.50 and 12.50 if they turn up when they like!”

Helpful Report

Posted 6 months ago

“So far so good. bed has been up about a week now and has been great. Very solid, no creaking. Only downside was we got the bed without instructions. Tore every box apart and did not find them and as it was a Sunday could not get the instructions until Monday morning.”

Helpful Report

Posted 6 months ago

“Everything with the website and ordering was fine. I would buy from GLB again.”

Helpful Report

Posted 6 months ago

“Well made and finished. Arrived as agreed, well packed and free from errors. Instructions lacked accuracy, but construction was easily achieved based on lots of previous experience with assembly of furniture.”

Helpful Report

Posted 6 months ago

“Good service and quick delivery in timescales noted. Minor dents to visible elements hence not giving 5 stars.”

Helpful Report

Posted 6 months ago

“Bed is amazing and good value for money when in the sale. The bed is sturdy and well built, there were no issues with assembly other than the instructions could be a little clearer IRT pieces that need to be in a specific orientation... Only negative was the turnaround time from ordering to delivery as it took roughly 2 weeks to be delivered, the company offer a faster service at double the delivery rate hiding additional costs.”

Helpful Report

Posted 6 months ago

“Overall very happy with GLB. Only slight issue was the delivery. We organised to work from home to recieve the delivery on the Friday as per our order, but only 5 or the 6 boxes were delivered. So the following day (Saturday) we had made clear to remove old and build new bed was not possible. The last box arrived on the Monday after! So we had to wait until the following weekend to finally build our new bed. All happy now. It is a nice and sturdy feeling bed. Feels well constructed. Easy to fit together, looks good. Would still recommend.”

Helpful Report

Posted 6 months ago

“Ordering was easy, delivery was on time and in managable boxes. Assembly instructions were difficult to understand in places, mainly due to the pictures not being great. Overall very happy with the product though.”

Helpful Report

Posted 6 months ago

“Delivery as described/arranged. Bed is beautiful and sturdy once built. The pre-drilled screw holes in some places were really hard and in the end we had to borrow a power drill/screwdriver thing (impact driver?) from a friend. The angle of some of the screws was also really hard to reach with the length of the tools we had available.”

Helpful Report

Posted 6 months ago

“Solid and very strong construction with top quality hardwood and excellent design and finish. We chose the White Knight space saver with rounded legs and two storage drawers in white. Delivery options very flexible to suit the customer's needs. We wanted to have the bed frame a week earlier to construct it before we took delivery of new mattress. Definitely would have given 5 stars but for a small issue with the central support counter-sunk screw holes being drilled on the wrong side which did not match with the printed instructions. Easily remedied by my partner, who has some carpentry knowledge. Very pleased with your company and would have no hesitation in recommending Get Laid Beds.”

Helpful Report

Posted 7 months ago

“On the whole I am impressed with this company. Any communicaiton has been timely and clear. We wanted to see and try our bed before buying and our visit to the showroom in Leicester was informative and easy. The bed frame (low platform engineered oak) is basic and simple but that's what we were looking for. Solid and minimal sound of wood rubbing on wood. Pretty good so far and works well with our current mattress which didn't need replacing. We are happy with the quality. What was really disappointing was delivery. Our 5 piece delivery was meant to be arriving on a day that we had booked off work. Only 4 of the boxes arrived and it turned out that FedEx had put one box in a different van and it went to a different depot. Not quite sure how they managed this when they are such a big established company. And I would hope that Get Laid Beds would double check at that stage. They did apologise but it felt a bit like they were putting all the responsibility on FedEx. I think there should be more monitoring of that and a bit more taking ownership that this is the company they have chosen to deliver their beds. The 5th box came a day late which meant we had to sleep with the mattress on the floor for a night which wasn't great. This said, we are on the whole happy with the actual product and sleeping better!”

Helpful Report

Posted 7 months ago

“Lovely company. Website was easy to use and the Web chat feature was helpful for query I had before purchase. I received emails to keep me up to date on the bed being made and delivery arrived on time on the date selected. The only delivery available in our area was the standard courier delivery meaning we had to construct the bed from scratch ourselves, which was a little disappointing. Overall a good experience with the company.”

Helpful Report

Posted 7 months ago

“Very impressed with the build quality and look of the bed. Although there was an issue with my order, Elisha very quickly organised for a replacement part to be sent. Great customer service.”

Helpful Report

Posted 7 months ago

“Love the new bed! The assembly instructions were a little confusing as I thought I had been sent a single bed, instead of the double I ordered. But I got in touch via email and the team set me straight and I did in fact have the parts for my double! Feels very sturdy, I don't think it'll be falling apart any time soon!”

Helpful Report

Posted 7 months ago

Getlaidbeds.co.uk is rated 4.4 based on 1,937 reviews