Getlaidbeds.co.uk Reviews

Name: Getlaidbeds.co.uk
Address: Barn 3-5, Wharf Way, Leicester, Leicestershire
Rating: 4.39

4.4 Rating 2,051 Reviews

84 %

of reviewers recommend Getlaidbeds.co.uk

4.4

Based on 2,051 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

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Getlaidbeds.co.uk 5 star review on 24th June 2025

301

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great bed, brilliant that they sent wood colour samples first and promptly - and with a cute pencil! Bed delivered promptly, easy to put together, and comfy. Thank you!”

Helpful Report

Posted 1 month ago

“The bed is of really a good quality, well made and arrived promptly as advised. I would definitely have given it five stars were it not for the obscene amount of plastic used to wrap the mattress. Three layers of really thick plastic sheeting, which I've done my best to recycle responsibly, but there needs to be a rethink about how the mattresses are transported, for the sake of the environment.”

Helpful Report

Posted 1 month ago

“Delivered mattress which does not fit the their frame and hangs over the side of the bed. After paying over £1,000 and providing video evidence and measurements the company refused to support despite having a larger size variance than acceptable in their T&Cs”

Helpful Report

Posted 1 month ago

Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet expectations. It appears the review may have been left before the situation had a chance to be fully resolved, please accept our apologies for any misunderstandings. The customer service team have been in contact with how it can be resolved for you. Kind Regards, The Reviews Team.

Posted 1 month ago

“The bed is excellent quality and I have struggled to find another company quite like GetLaidBeds in terms of style, quality and customer service. GetLaid Beds was very understanding of our new move and was able to reschedule our delivery date to a later time to help us. Customer Service answered our query on a Saturday within the hour. All round, I recommend purchasing from GetLaidBeds. The guarantee is also lengthy so you can trust that the bed will last. I am now looking into purchasing the under the bed drawers to match and create more storage space for us.”

Helpful Report

Posted 1 month ago

“Ordered a white knight bed and every night mattress. Really impressed with the quality and the ease of assembly. The underbed storage box was made to the same quality and looks excellent. Getting the mattress up the stairs was fun, so I would suggest measuring very carefully before ordering as the mattress have zero flex! Very comfortable and looks great!”

Helpful Report

Posted 1 month ago

“Absolutely delighted with Tokyo bed arrived on time easy to build and very solid”

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Posted 1 month ago

“Bought two beds all was well but on delivery there was damage to one of the flat pack boxes. On closer inspection the bed was badly damaged( I would assume this happened in transit).still waiting for a call back as to when I get my beds delivered.”

Helpful Report

Posted 1 month ago

Hello Mark, Thank you for taking the time to share your experience with us. Again we are really sorry to hear about the damage to your bed during transit. It’s understandable that this would be frustrating, and we appreciate your patience as we work on this matter. Rest assured, our customer service team is looking into your situation and have been touch to provide you with an update on the delivery of your two new bed frames. Kind regards, The Reviews Team

Posted 1 month ago

“It is disappointing that the company do not offer an assembly service and the instruction sheet was almost incomprehensible, however following the labeling on the bed (which was not identified on the instruction sheet) worked and ithe bed assembled well. The mattress however is dire. Far too soft, it feels like you are lying in a canyon. The mattress costing over £1.000 will have to be replaced almost immediately, for something former.”

Helpful Report

Posted 1 month ago

“High quality British bed (all the parts were made in the UK). We were impressed with the quality of the bed made for us. We went to see the showroom, ordered it on the day, got progress emails and it was delivered on the scheduled day. Very happy with the whole experience. If you are looking for a homegrown bed, look no further! Highly recommended!”

Helpful Report

Posted 1 month ago

“Lovely bed, looks great, found the instructions were easy, apart from the fact there was a two piece rail under the headboard, which didn't appear on the instructions. However we did easily sort it and the bed is excellent. We love it.”

Helpful Report

Posted 1 month ago

“Fantastic company. Great quality. Strong materials and very nice craftsmanship”

Helpful Report

Posted 1 month ago

“We are very satisfied with our bed. The construction is reassuringly simple and stress-free involving the use of Phillips head screws and an electric screwdriver/drill instead of awkward Allen keys and IKEA Design features. It is the first bed where we have actively felt the support that it offers during the sleep and it makes a huge difference. You drive the screws into the wooden frame itself meaning you can absolutely trust them compared to the usual fold out design which gives practically nothing. You can smell the wood and the statement headboard is stunning. The value compared to mostly inferior beds in the same price bracket especially when on sale is unbeatable. This is all rounded off with an 11 year guarantee. I have taken the time to write this as as a business owner I understand the value of reviews and products of real quality and value are too few and far between.”

Helpful Report

Posted 1 month ago

“Delighted with my GetLaid bed and mattress. Nicely made, all the screws and so on there and clear instructions to follow. 100% customer service-congratulations.”

Helpful Report

Posted 1 month ago

“Very solid and well put together if a little rustic (definate resemblance to fence posts!) I don't doubt it will outlast the guarantee period.”

Helpful Report

Posted 1 month ago

“We are really pleased with our new four poster bed and it was made and delivered really quickly. The assembly did take us the majority of a day but it was straightforward enough once we understood the instructions. One thing I would say is the posters do feel quite rough and we will need to sand them slightly to prevent splinters/cuts etc.”

Helpful Report

Posted 1 month ago

“The Shoreditch bed arrived on time and was easy to assemble. The company kept us informed through out the process.”

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Posted 1 month ago

“Exactly as i expected...very pleased”

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Posted 1 month ago

“Beautifully made bed can still smell some pine very very easy to assemble and a great looking bed”

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Posted 1 month ago

“Very good experience.”

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Posted 1 month ago

“Excellent service from start to finish. Gorgeous bed wound recommend. Arrives all on time”

Helpful Report

Posted 1 month ago

Getlaidbeds.co.uk is rated 4.4 based on 2,051 reviews