Getlaidbeds.co.uk Reviews

Name: Getlaidbeds.co.uk
Address: Barn 3-5, Wharf Way, Leicester, Leicestershire
Rating: 4.38

4.4 Rating 2,212 Reviews

84 %

of reviewers recommend Getlaidbeds.co.uk

4.4

Based on 2,212 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

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Getlaidbeds.co.uk 5 star review on 25th October 2025

311

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great bed - floating space saver - my spare room was dominated by a huge super king bed - now with the flooring space saver it looks great - sturdy design , easy to assembly and looks great. Great delivery 🚚 100% recommend.”

Helpful Report

Posted 2 months ago

“I am very happy with the bed which is well made and was easy to put together. I was much less happy with the delivery by FedEx. I arranged for the bed to be delivered to my static caravan near Cardigan in West Wales. I gave the full address including the plot number of my caravan. I was given an estimated delivery window on 8.50-12.50 but the bed did not arrive until 15.59 (with no update on the estimated delivery time provided by FedEx. The office at the site was not staffed but the 3 boxes containing the bed were left propped up against the office building wall by FedEx and not delivered to my plot where I had been waiting all day. Someone I do not know signed for the delivery and I did not see or hear from FedEx until some while later when an email informed me that the delivery had taken place. Meanwhile at 16.30 the on site sales manager returned to the site, found the packages and notified me. I then had to drive round to the office to collect the parcels myself. I was most unimpressed with FedEx and have told them so. Get Laid Beds should reconsider their use of FedEx for deliveries.”

Helpful Report

Posted 2 months ago

“The bed base itself is well made and the instructions made it easy to put together. I ordered the Oxford bed base. Sadly I ordered a mattress which was failed to be delivered. The business wasn’t able to resolve the issue, with communication to say it would be a few days before they could find out what had happened. In the meantime they were unable to order a new mattress to be sent out, which left me with a bed base, nowhere to store that, no mattress and therefore no actual bed. So while the quality of the base is good, I wouldn’t order again as I can’t rely on the order or delivery.”

Helpful Report

Posted 2 months ago

Hello Zara, Thank you for the feedback as this is instrumental in improving our service. After looking through this case I can see that we indeed did have issues with your mattress being lost in transit. I have fed this back to our courier as this was not handled in the correct manner. I can see that a refund was issued and if there was any further issues please do not hesitate to contact our customer service department. The Reviews Team

Posted 2 weeks ago

“The service was excellent from enquiring to ordering to getting the bed delivered. The bed is excellent quality and really easy to put together. Thank you”

Helpful Report

Posted 2 months ago

“Super easy to put together, everything fitted together nicely and the finish just looks incredible. So so happy that we waited and purchased from this company!”

Helpful Report

Posted 2 months ago

“This is the 3rd bed from Get Laid and if it had been the 1st, there wouldn't have been two more. I had to complete the manufacturing process for them with ill-fitting headboard pieces where I had to re-drill what were slightly mis-aligned screw holes. A rubber mallet was bought to help and finally I had to buy a special drill bit to complete the rebates for two raised washers, photos of the "before" and "after" are attached that shows the impression that Get Laid left without actually cutting into the leg. What had taken a maximum of 3 hours for each of the earlier beds took instead the best part of two days including B&Q visits. On the positive side I now own a rubber mallet.”

Helpful Report

Posted 2 months ago

“Delivery was quick and as scheduled.”

Helpful Report

Posted 2 months ago

“Perfect ordered to low bedside tables and very happy with my purchase and delivery 🚚 Thank you”

Getlaidbeds.co.uk 5 star review on 15th August 2025

Helpful Report

Posted 2 months ago

“im really pleased with my low bed! i wanted something akin to a japandi style bed and this was perfect :)”

Helpful Report

Posted 2 months ago

“Good quality products for a decent price. Was made and delivered quickly and the set up was easy. Customer service was prompt and helpful.”

Getlaidbeds.co.uk 5 star review on 14th August 2025

Helpful Report

Posted 2 months ago

“The wood looks nice but the quality control is terrible. 80% of the holes were in the wrong places, some of the wood panels were warped, other panels that were supposed to be labelled so you knew where to put them were not, and there were multiple errors in the instructions. The flat pack design was also needlessly complicated. For example, the under bed storage unit - a simple box shape without a lid - contained 16 pieces of wood, and took me well over an hour to complete. It bothers me when a company goes on about their products being hand crafted in Britain by their expert craftsmen in their wood workshop when the quality of the product is this bad. It's obviously all marketing guff, and no expert craftsmen were found here. I give two stars because once you've finally put the bed together after drilling your own holes and deciding the unfathomable instructions, the end result does look quite nice. Worth £850 for a small double bed frame, under bed storage box and a side shelf (literally a piece of wood with a bracket on it for £70)? For me, no. Hopefully it stays in one piece for many years to come so we can get good use from it.”

Helpful Report

Posted 2 months ago

Hello, Thank you for your feedback. We endeavor to make our products to the highest standard so I am sorry to see that the quality was not at the level we would expect. If issues still persist we would love to get these rectified you without delay. If you could email in to hello@getlaidbeds.co.uk our customer service team will be happy to assist. The Review Team

Posted 2 weeks ago

“Ordered a space saver super king size bed online direct from get laid beds. Really solid once assembled with easy to follow instructions and assembly. The finished bed looks great and is very well made and is super comfortable.”

Helpful Report

Posted 2 months ago

“This is my second bed from Get Laid beds. Very happy with the beds and the excellent service.”

Helpful Report

Posted 2 months ago

“Great communication throughout. Ordering process straightforward too.”

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Posted 2 months ago

“Company was easy to deal with, kept me updated on progress and shipping. Bed deliverd ahead of the website suggested timeline:)”

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Posted 2 months ago

“Good service. Bed as expected but most parts had no label or numbers....I mean it's fairly obvious but the instructions said there were numbers. Didn't do headboard until last as it was most difficult. Worrying when it tells you to do it first. Seems comfortable and the smell is wearing off”

Helpful Report

Posted 2 months ago

“Smooth delivery and the assembly was straightforward. The instructions weren't the best but it's easy to work out intuitively. The smooth edges and ability to screw in the slats are great - very very happy with our new guest bed. Approved by Ollie - he has to test every bed!”

Helpful Report

Posted 2 months ago

“Lovely bed, sturdy and easy to assemble. My daughter loves it. It’s an every girl’s dream.”

Helpful Report

Posted 2 months ago

“The parts of the bed are well finished Nearly all parts of the bed are well made and connect one to the other The plans are vague, images very poor WE CANNOT ATTACH THE 4 x GAS STRUT BRACKETS because they are too big. Please take bed back and refund or asap send appropriate size, (narrower) Gas Strut fixtures Thank you”

Helpful Report

Posted 2 months ago

Hello Simon, I am sorry to see the issues you have had when constructing your ottoman bed. Can you please email in to hello@getlaidbeds.co.uk if you have still had these issues or wish to return the order. The Reviews Team

Posted 2 weeks ago

“Get Laid Beds is a competitively priced and high quality UK alternative to mass-produced, imported beds. The website is simple to use and the range of products is not overwhelming.”

Helpful Report

Posted 2 months ago

Getlaidbeds.co.uk is rated 4.4 based on 2,212 reviews