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Getlaidbeds.co.uk Reviews

4.4 Rating 2,137 Reviews
84 %
of reviewers recommend Getlaidbeds.co.uk
4.4
Based on 2,137 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Getlaidbeds.co.uk Reviews
Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

Write Your review

Wanted a lower bed frame and found exactly what we wanted on their website. The ordering process was very easy, and we had regular updates on the progress of the order. Delivery was exactly as forecast. The bed itself is made from very solid components and was very easy to assemble. We are very pleased with our purchase
Helpful Report
Posted 1 month ago
Absolutely fantastic bed, great value for money. Delivery was efficient, with a very friendly team, who took the parts to exactly where we needed. The bed was easy to assemble with two people, with clear instructions, and the cutest little branded bags to keep the screws and other small parts in! Highly highly recommend!!
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Posted 1 month ago
The bed is great but the instructions to put it together were pretty rubbish. It was very disappointing.
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Posted 1 month ago
We ordered the Oxford bed in the natural pine so that we could paint it in the colour we wanted ( Farrow & Ball -Hague Blue). The bed came flat packed and was very easy for us to put together…..and it came out beautifully with the paint. Very good quality bed and very sturdy….would highly recommend.
Getlaidbeds.co.uk 5 star review on 1st July 2025
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Posted 1 month ago
Second time we have bought a bed from you and it is just as great! Very high quality and the mattress is super comfy.
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Posted 1 month ago
Great piece of furniture - easy to assemble - very solid - looks beautiful - thanks
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Posted 1 month ago
The quality of materials is pretty decent, but the instructions provided with the bed could have been a lot better. They're printed out on A4 paper with grainy black and white images and look like they've come out of a cheap printer. If you're spending £1,000+ you'd expect this to be a bit better. It did make the overall experience of putting it together a bit frustrating.
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Posted 2 months ago
Overall great service & happy with my bed. The bed was ordered easily and arrived on time & on the date I wanted. We assembled it easily. It looks good! Reasonable price I would say too. We have ordered an extra slat so that the mattress is better supported (the gap is a bit more than the mattress company recommend) so that is arriving soon. Overall I would buy from GLB again!
Helpful Report
Posted 2 months ago
Found the website which was very easy to use with plenty of information, very competitive prices, plenty of choice, after purchase the communication was very good and plentifull, bed arrived on allocated day, i set up the bed in 30 minutes- very easy because it is very well made- excellent on all counts.
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Posted 2 months ago
The bed was so nicely packaged with very cute extra details like the hidden eggs and canvas bag with screws. The bed fits together really well and I would definitely recommend this company to others.
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Posted 2 months ago
Incorrect instructions (upsidedown bed slats are instructed so the mattress has nothing to nestle into). This is annoying and has surely been complained about before. The bed frame itself is nice though. The mattress quality is not the best and came in quite lumpy, even though it's a spring mattress and didn't get delivered rolled up. I'm quite disappointed overall.
Helpful Report
Posted 2 months ago
Hello, I am sorry to hear of the problems you have had with our products. I can see to this point there has been no communication with our customer service team. Please email in to hello@getlaidbeds.co.uk so we can help if these issues have persisted. Chris
Posted 1 month ago
Very pleased with the bed. It looks good and very high quality. Great communication from the GLB team throughout the order process.
Getlaidbeds.co.uk 5 star review on 24th June 2025 Getlaidbeds.co.uk 5 star review on 24th June 2025
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Posted 2 months ago
Absolutely in love with our new bed. The quality is amazing, it was easy to assemble and it has the modern rustic vibe we were looking for. It looks really lovely in our bedroom. Would definitely recommend it!
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Posted 2 months ago
It arrived on time and took me couple to put together. It is fine addition to the house
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Posted 2 months ago
Lovely bed, perfect height for our two year old son and easy enough to put together. Very impressed. Thanks a lot.
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Posted 2 months ago
Good quality solid beds however one star lost because of poor delivery, 2 out of 8 boxes arrived 5 days later. This isn't acceptable. I was told this was unusual by customer service team but it's clearly not as other reviews have mentioned issues too. Get Laid Beds are the ones who choose their 3rd party suppliers for their deliveries so it is very much in their control to set SLAs and manage them if they are consistently failing to meet the set standards. Offering a refund of the £29 delivery doesn't really make up for the inconvenience and stress to customers, far better to use a reliable courier and charge for it.
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Posted 2 months ago
This is the second bed we’ve purchased from GLB and once again, a very good quality, sturdy, bed. We plan on further purchases - so a loyalty discount wouldn’t go amiss! 😉
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Posted 2 months ago
My son was really impressed with this bed. I got him the low bed with no headboard, dark walnut, and the quality of the wood was good excellent. Very authentic, and such a beautiful piece. I was kept informed throughout the process, and was able excited to hear that the bed was custom made. My son likes authenticity and imperfections, and so he is a very happy lad! Will definitely come back here for our next bed!
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Posted 2 months ago
The best beds by far. With great customer service.
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Posted 2 months ago
We love our bed the quality is unmatched and very unique style. I had to contact customer services for a few queries regarding the delivery date and they contacted me within a few hours on a Saturday! I will be looking to order under the bed storage to match very soon.
Helpful Report
Posted 2 months ago
Getlaidbeds.co.uk is rated 4.4 based on 2,137 reviews