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Getlaidbeds.co.uk Reviews

4.4 Rating 2,376 Reviews
84 %
of reviewers recommend Getlaidbeds.co.uk
4.4
Based on 2,376 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Getlaidbeds.co.uk Reviews
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Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

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This company sent what we ordered, undamaged by shipping, on the agreed upon delivery date, and makes a good quality product. I docked a star because I thought the product descriptions were somewhat lacking in accuracy and information (e.g. lingering odors on the bed frame).
Helpful Report
Posted 2 months ago
Great craftsmanship. quality bed. Wish they could have put it together but my address was not suitable. Instructions need much improvement. Took two of us 4 hours to put together because instructions were not fully clear.
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Posted 2 months ago
The Get Laid Site was easy to navigate with plenty of choices of design. Thankyou so much!
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Posted 2 months ago
I recently bought a double bed from Get Laid Beds. The bed was delivered on the arranged date and the delivery service was very good. I opted to assemble the bed myself. The quality of the materials was fine and all the parts were included. Thee was a problem though because the assembly instructions were unclear in parts. As a result of that I had to disassemble the bed two times to correct errors. This was annoying and having to remove screws and refasten does obviously run the risk of weakening the joints. The bed is fine now but I would like Get Laid Beds to review the assembly instructions to minimise the risk of errors.
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Posted 2 months ago
Perfect from start to finish. Mattress is very comfy. Delighted!
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Posted 2 months ago
Great after care service from this supplier. Very helpful staff. Highly recommend them.
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Posted 2 months ago
Great products and service from company. Delivery company not great.
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Posted 2 months ago
Good experience when ordering new bed from Get Lain Beds. I have been kept informed at each stage of the process of ordering, build and then delivery of the bed. Frequent communication excellent. Bed now delivered (about 10 days from ordering) and put together. Fairly easy to do and done without mishaps. Bed is solid and good quality (pine Oxford Bed in my case for a spare room in house just moved into). All good. I would recommend.
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Posted 2 months ago
The bed itself is great. Looks good, feels sturdy. The instructions were awful! I'd expect better from a high quality company. We had to take the frame apart twice as there were two very unclear bits to the instructions. Also £7 for 4 very thin felt pads feels like a rip off when you've spent close to a grand on a bed!
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Posted 2 months ago
Nice, sturdy, good quality Japanese low bed and comfortable Simplicity mattress provided. Delivery like clockwork and good communications/updates along the way. What more could you want? Recommended.
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Posted 2 months ago
Bed looks amazing and we are hoping the build quality is to standard and last the time. 10+yr plus guarantee helps that fact. Only issue i would say is the manual to build isn't the best- this needs to be improved alot
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Posted 2 months ago
Super happy with our new bed - great service and product from Get Laid, a pleasure to deal with businesses that do it well like you guys, keep up the good work.
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Posted 2 months ago
Excellent quality. Very happy with the whole process. Highly recommend.
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Posted 2 months ago
Hard to find a low bed frame elsewhere, selection from Get Laid beds is fantastic. Very high quality finishes.
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Posted 2 months ago
Lovely looking bed. Instructions were not for the bed I bought, named differently and gave me wrong instructions to build. Common sense said to flip the middle bar so slats could sit flat. A king bed ordered and a king mattress got from a well known company and the bed is too wide for the mattress and you can see the base slats which looks awful. Customer service said it’s the correct size. Mattress company said theirs is correct so somewhere along the line something is going wrong. Would I buy it again… no, because the gaps either side look awful. In my opinion the sides should hug the bed. Slight dent/scratch on side strut.
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Posted 2 months ago
Great quality, delivered as promised, one part of a bed was replaced quickly, good customer service, pre and post purchase.
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Posted 2 months ago
3 stars because the quality could be improved. One of the spars was damaged slightly, pre-delivery i think, I had to flour paper the surfaces, they had probably been finished in a dusty atmosphere, and clean out the mortises to make the tenons sit properly. Each of these suggest a lack of pre-shipment quality inspection. Overall the bed is as described and good construction quality. It would be helpful to provide simple wooden block spacers to fit the slats, I made my own at about 73mm. One tip, this is probably not the bed for frequent house movers, since it uses wood screws to make the joints, rather than set screws and toggles as others do. So the joints will slacken if screwed and unscrewed repeatedly. There was a problem with the deliverers not turning up as booked, but this was efficiently resolved, and the company voluntarily repaid my shipping costs, so good service there.
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Posted 3 months ago
I’m waiting to get the rest of what I paid for. I think we need another box with bed ends and wooden slats and the two under bed storage units.
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Posted 3 months ago
I wouldn't know, as it hasn't been delivered. FEDEX says it has, that it was signed for by someone. But it was never delivered, no one signed for it, and the proof of delivery image can't be downloaded (conveniently)
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Posted 3 months ago
Amazing bed!! Great style, easily to put together and very solid. The mattress is incredibly comfortable, have had some great night of sleep. Customer services was also very friendly and helpful
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Posted 3 months ago
Getlaidbeds.co.uk is rated 4.4 based on 2,376 reviews