Getlaidbeds.co.uk Reviews

Name: Getlaidbeds.co.uk
Address: Barn 3-5, Wharf Way, Leicester, Leicestershire
Rating: 4.38

4.4 Rating 2,322 Reviews

84 %

of reviewers recommend Getlaidbeds.co.uk

4.4

Based on 2,322 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

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Getlaidbeds.co.uk 5 star review on 21st December 2025

313

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very well made and customer service are great would definitely buy again”

Helpful Report

Posted 2 months ago

“Bed frame great Mattress not so much!”

Helpful Report

Posted 2 months ago

“Shocking. When you spend this much on a bed, you do so because you expect a quality product and service. Just a text advising "your delivery will take place between 7am and 5pm". Having got up early, dismantled bed and cleared bedroom, hall, stairs and landing, received a text at 1pm advising delivery would be at 2:50pm. It did not arrive. At 4pm, text sent stating "We have been unable to deliver your bed. Your order will automatically be re-scheduled for delivery a week today." No apology, no phone call from customer services, nothing. What am I supposed to do? Re-assemble my old bed and repeat the whole thing next week? Husband is unwell, hence purchase of new bed. Considering cancelling as concerned quality of product will match quality of service. Very disappointing.”

Helpful Report

Posted 2 months ago

“We are very pleased with our purchase of a White Knight bed frame; the ordering process was quick, clear and easy, and we appreciated being able to organise for urgent delivery, as we have just moved into an unfurnished flat and needed the bed frame sooner rather than later. The delivery went very smoothly, and we were able to assemble the bed frame ourselves without any issues at all. The bed is comfortable, sturdy, and looks great in our bedroom, with plenty of space for under bed storage too. All in all, we would definitely recommend Get Laid Beds to anyone looking to buy a new bed frame.”

Helpful Report

Posted 2 months ago

“Excellent experience all round. Website was clear to navigate which was helpful as the exact dimensions of the bed we needed were important as it had to fit into an alcove. Ordering easy and delivery took place on the agreed date. Delighted with our purchase of the Shoreditch spacesaver double bed.”

Helpful Report

Posted 2 months ago

“Bought a Kensington bed and a storage box. The structure of both items is fine. We had the 'black wash' finish and are disappointed that the items are not fully painted. We can't see why not and it seems cheapskate. The assembly instructions for the bed are poor, and not helpful for buyers who might be less competent. In sum, while both items work fine, I think the quality is not commensurate with the price and based on my experience, I wouldn't recommend Get Laid Beds as value for money.”

Helpful Report

Posted 2 months ago

“Our new get laid bed looks fabulous, we had a small issue with the headboard but the team very brilliant and got that remedied for us without any problem, Great product and great customer service. This is our 3rd purchase and we highly recomend the company”

Helpful Report

Posted 2 months ago

“Extremely happy with my purchase of the space saver super king size bed frame! Customer service has been second to none - would highly recommend!”

Helpful Report

Posted 2 months ago

“Great product!”

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Posted 2 months ago

“Order arrived late despite paying for express delivery. Denied a refund as they state this fee is only is for express production. Denied refund despite bed arriving days after it would have had I not opted for Express. Quality is not very good - one of the exterior pieces arrived covered in a sticky adhesive that I had to spend an hour cleaning off. They don't provide enough slats FYI which I have needed to buy separately. Currently with the ones they've given me there is gaps up to 12cm which will ruin a mattress and mattress warranty. Not impressed at all and wish I had went with a competitor. Poor quality for the money spent”

Helpful Report

Posted 2 months ago

“I expected a lot better for such an expensive bed!”

Helpful Report

Posted 2 months ago

“Absolutely fantastic bed frame. It looks great, fits together well and wasn't too difficult to assemble.”

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Posted 2 months ago

“Really sturdy bed frame but the wood wasn't as smooth a finish as expected. Instructions could have been more explanatory made a few mistakes but got there in the end. Very pleasant and helpful staff from beginning to end of process. Thank you.”

Helpful Report

Posted 2 months ago

“Very happy”

Helpful Report

Posted 2 months ago

“I have 2 other Kingsize beds from Get Laid Beds earlier, which are still in use and were very satisfied with them, however the 2 single beds received this time are of significant lower quality in engineering. The headboard pillers have some mesurement issues where the side rails are about 5-7 mm nrrower at the headboard side compared to footboard. To an extent, that the slats had to be literally forced in between the side rails in the headboard side and have 5 mm gaps at the footboard side. Anyway, we somehow managed to assemble them but disappointed as a returning customer.”

Helpful Report

Posted 2 months ago

“Arrived well packaged and would recommend electric screwdriver tool as quite a few to do to assemble. Instructions are ok except couldn’t work out where widget things went until I’d built it!”

Helpful Report

Posted 2 months ago

“Great product, really good quality and easy to order.”

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Posted 2 months ago

“Absolutely love our deco bed! Cherry is such a lovely colour & looks great in our room! The bed is super sturdy & assembly was pretty easy just take abit of time! Worth every penny 🥰 delivery was on the day we requested & within time frame we were given!”

Helpful Report

Posted 2 months ago

“Abysmal instructions & poor attention to detail made this a stressful assembly. None of the wooden parts have any labels / numbers or anything so you have to go by the instructions, which are bad - only pictures so no words to assist, the print quality was poor as well which didn't help with some of the (already sparse) detail. Worse - multiple parts were not drilled correctly or where things needed to go was ambiguous- it took maybe twice as long to assemble. Centre plank - this (I hope) sits along the middle vertical plank that holds the head and foot ends together - The plank is longer than those it sits on... but the insturctions indicate it is the same length, I've guessed it needs to be equal end sticking out. Instructions indicated using 3 screws down the middle but there were no pilot drills. The foot end part had no hole drilled on one end of it. The other one was unfinished (not countersunk). Some of the slats were not drilled, or not all the way through. The holes for the headboard (several, on a pattern to match a metal bracket which fits between the bed base and the headboard) were drilled on the outside, not the inside (where the bracket should mount) of the side rails. these were several holes that a metal bracket fixes to, and there is no other way the rails go around (one side is the outside of the bed, and the other side has a recess to allow the slats forming the bed base in it). So these holes are visible, and I had to work out / clamp the mounting etc. to get the headboard on. For the headboard there are some black screws? these are not usual wood screws with a countsunk head and I assume these are for the headboard where they mount to the metal frame - instructions have pictures of the same screws as the rest of the build - not even coloured black, or a note. You just need to guess? Does nobody assemble these at home? To be honest, I'm still not 100% sure this is built properly as it creakes rather more than I'd like when getting in / out of bed. I ordered 2 of the underbed storage options - mecifully the instructions were quite a lot better and I think there was only one part that wasn't drilled properly. In all - if I'd known how the quality issues before spending a few hours assembling this, (after removing my old bed, of course) I would have sent it back. For around £1K things should be properly finished, and the instructions should be accurate - this was like all the things people hate about flat pack furniture. It looks nice and it's comfortable to sleep on, but next time I'll go to Ikea.”

Helpful Report

Posted 2 months ago

“This is 2nd bed i have purchased from this company. They are the best solid beds great quality. Great with my bespoke headboards”

Getlaidbeds.co.uk 5 star review on 5th October 2025

Helpful Report

Posted 2 months ago

Getlaidbeds.co.uk is rated 4.4 based on 2,322 reviews