Getlaidbeds.co.uk Reviews

Name: Getlaidbeds.co.uk
Address: Barn 3-5, Wharf Way, Leicester, Leicestershire
Rating: 4.38

4.4 Rating 2,766 Reviews

83 %

of reviewers recommend Getlaidbeds.co.uk

4.4

Based on 2,766 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

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Getlaidbeds.co.uk 5 star review on 4th November 2026

320

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Atrocious. Poor finishing. Poor CNC machining. Poor sizing. Poor customer service. Poor quality management. Poor adherence to marketing pictures. Poor alignment. Sloppy mortice and tenon joints. Exterior screws visible that should not be. Dangerous finish that could cause splinter injury. Colour matching is like a pick and mix, would sir like light, medium or dark oak? Nevermind we'll supply every colour available. This company needs a serious management review of manufacturing design, quality and issue resolution. I am on the verge of returning my bedframe for a full refund if they don't resolve the issues I have escalated. I am still waiting for a call from their management team, this is likely a futile exercise. My wife and I will end up with new mattresses on the bedroom floor instead of on a bed frame. Disgusted. I do not recommend getlaidbeds and will be writing more reviews in many more places if they don't wake up and resolve my issues! Asking me to review getlaidbeds during a formal complaint process is further evidence of incompetence and stupidity alongside asking for photos your IT system rejects !”

Helpful Report

Posted 2 months ago

“I rang esp to ask how easy the bed was to assemble. I was told it was extremely easy and would only need two people for a few steps. How wrong was that information! It took four adults over two hours to put together and the instructions, esp the images, are useless. I’d buy elsewhere. Not worth the price tag”

Helpful Report

Posted 2 months ago

“Our bed is amazing, it has completely transformed our sleep. I dont know why we didn't get one sooner. So happy. Bed was easy to assemble as well.”

Helpful Report

Posted 2 months ago

“This is the second bed I’ve bought from Get Laid Beds. They are incredibly well made and simple but stylish. I feel they will last a life time. I will definitely buy another bed from here when required.”

Helpful Report

Posted 2 months ago

“Our first purchase with Get Laid Beds and it was seamless. A smooth online purchase and home delivery with notifications all along the way. It was easy to put together and the end result looks L’s as good as advertised. Food purchase!”

Getlaidbeds.co.uk 5 star review on 31st August 2026

Helpful Report

Posted 2 months ago

“I bought the Japanese Storage Bed in solid Sapele wood. It's a great quality modern bed with a surprising amount of storage and makes the room look much larger - would recommend two of the underbed drawers as you can fit one under each side - there is a beam under the middle of the bed that keeps them in place.”

Helpful Report

Posted 2 months ago

“Produit de qualité, conforme à la description. Livraison rapide pour un produit plus ou moins sur mesure . Je recommande .”

Helpful Report

Posted 2 months ago

“Hi, I would love to write a review but I haven't received the parcel yet. Fedex people are changing delivery date every now and then. Their customer service is so bad. I dont know how to reach them out. Please help me to resolve this. It is never your bed but the delivery people. Thank you”

Helpful Report

Posted 2 months ago

“Get Laid Beds have been fantastic to deal with. Everything was efficient from ordering to having to delay my delivery date due to moving house and then having to change the address at the very last minute. I’m really pleased with my bed. It was really well packed and easy to assemble with clear instructions. It’s very solid and well made and looks exactly like I wanted it to!”

Helpful Report

Posted 2 months ago

“Although it would have been helpful to have a more precise time for delivery/assembly, we were generally very pleased with the service. Adam was very friendly, speedy and efficient in assembling the bed.”

Helpful Report

Posted 2 months ago

“Low Tokyo Bed is a top quality piece of craftsmanship. Our heavy family of wriggly and restless sleepers have destabilised many wooden bed frames over the years and so after much research I bought a Low Tokyo bed frame from Get Laid Beds. It is in another league to every other bed I have owned, including some which were very expensive. It is superbly engineered with top quality materials. Follow the instructions carefully, they are well explained, and you will be delighted with this beautifully designed bed. There are also instructions on how to disassemble the bed properly for moving house. Also, Get Laid Beds are a great company to deal with, their customer service is excellent, actually one of the best I have come across.”

Helpful Report

Posted 2 months ago

“Emails throughout with update on order. Really high quality product compared to others viewed (eg John Lewis) Very easy to assemble, pre-drilled etc.”

Helpful Report

Posted 2 months ago

“The bed was adequate but not the quality product advertised. The fit was loose and one slat was missing The instructions were unclear with crude pictures of components whilst the text referred to components by name, there was however no link between the names and pictures The headboard slats didn't fit which meant unpainted wood was visible. We got around this by fixing them tightly to the top rail and relying on the mattress to cover the exposed wood at the bottom The washers were too small to cover unpainted wood in the joints and the pilot holes were too small to drive the screws in on the main frame; I had to over drill them slightly. In essence I paid for a Mercedes but a Vauxhall was delivered”

Helpful Report

Posted 2 months ago

“Well made bed and matress very comfortable. Delivery no problems.”

Helpful Report

Posted 2 months ago

“The product is ok but the real amount of effort to assemble is not reflected in the descriptions. The customer service appears AWOL. I sent several enquiries before ordering and for after care support - the only enquiry that received a response was for something really specific eg not enough screws dispatched with the order, for anything related to the substance and success of the order, I'm still waiting. I can't really say I would recommend as with hindsight I wish I'd gone with another supplier because I can't seem to get the support I need.”

Helpful Report

Posted 2 months ago

“The order was easy to make online. The king size platform bed came when specified and it was really easy to put together. Excellent quality! This is the second bed I have had from Get Laid and it always meets my expectations!”

Helpful Report

Posted 2 months ago

“it is the most gorgeous bed i ever had. increadibly well made, easy to install. brilliant customer service. delivery in time, without any delays. i highly recommend it.”

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Posted 2 months ago

“Fantastic beds and bed frames, easy delivery, great services”

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Posted 2 months ago

“Excellent service, prompt delivery and efficient build of the Bed, everything you would want done for your money.”

Helpful Report

Posted 2 months ago

“Nice design, a bit flimsy in build. Delivery a nightmare. Lost order, then late and only 1/5 boxes delivered, still waiting for the rest!”

Helpful Report

Posted 2 months ago

Getlaidbeds.co.uk is rated 4.4 based on 2,766 reviews