Getlaidbeds.co.uk Reviews

Name: Getlaidbeds.co.uk
Address: Barn 3-5, Wharf Way, Leicester, Leicestershire
Rating: 4.38

4.4 Rating 2,475 Reviews

84 %

of reviewers recommend Getlaidbeds.co.uk

4.4

Based on 2,475 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

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Getlaidbeds.co.uk 5 star review on 8th March 2026

318

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We recently purchased a Japanese bed, along with 2 underbed storage boxes. We are very happy with the finished products, but did experience several challenges in putting together the bed, and especially the drawers. The instructions were not clear at times, and in some instances were not correct. We recommend if you buy this product, you ask about having up-to-date instructions provided with more in-depth guidance for each step. Given where we live, we were not able to have the products put together, but you might want to consider this, especially if you don’t have a partner with good DIY skills. The middle and outer slats were supposed to be marked, so that they could be placed correctly in the drawer. They were not labelled in any way which caused a lot of frustration. There were only 2, not 3 biscuits provided for both of the drawers. Fortunately, the drawers appeared to be stable enough with only 2. The instructions talk about black 20 mm screws. They were not black, but silver. The screw holes on the bottom of the slats for the casters were not drilled in the correct location; perhaps the casters were changed, and the drilling pattern not altered to suit. For one of the drawers, 1 board had a groove on one side that was not needed. Because it is hidden when the drawer is put together, we just used it as is. Be aware that the headboard for the bed tilts backwards and the metal brackets could easily damage plaster, if it is placed right up against the wall. We had to construct a frame to ensure the bed did not slide towards and damage our wall. Overall, a good product, but let down by poor instructions.”

Helpful Report

Posted 2 months ago

“Used them twice now and had a few friends who have. Phone query I made was easy and the lady was helpful and friendly. Delivery was quick and the delivery people were in contact beforehand with a 2 hour slot and phone call”

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Posted 2 months ago

“Great customer service at work. Was surprised that they used FEDEX as delivery service, packages arrived prestine.”

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Posted 2 months ago

“Excellent Deco Bed. Excellent Luxury Mattress. Excellent Communication. Excellent and smooth delivery by a friendly team! 5 🌟”

Helpful Report

Posted 2 months ago

“Excellent service and a beautiful bed. It was very well crafted and really easy to assemble. I can’t praise this product highly enough enough.”

Helpful Report

Posted 2 months ago

“Fantastic quality bed and really easy to put together. I also want to mention the fantastic customer service I contacted the team on a Friday afternoon and had a response within the hour which was amazing. Cannot speak highly enough of the company and it's communication along side an excellent product. Recommending to all my friends.”

Helpful Report

Posted 2 months ago

“Everything arrived safely and as described. The instructions were pretty straight forward, a little bit of figuring out to do in terms of which part was which but overall very painless. After careful measuring my new bed fit perfectly into my snug (small) room. The colour was as described and sits beautifully with the colour scheme of the room. Initially the bed was very creaky but after some tightening it is super! Totally happy with my purchase. Nice one getlaidbeds”

Helpful Report

Posted 2 months ago

“Really pleased with piece. Good quality material. Really well constructed. Simple plans easy to put together. Bed made and delivered quickly. Good communication and updates throughout One items missing from delivery immediately rectified via customer service- thanks to Elisha! Mattress great also. 100% recommend”

Helpful Report

Posted 2 months ago

“Great product perfect size holds a lot of stuff. Looks great under the bed well designed”

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Posted 2 months ago

“Great customer service - via phone and email. We bought a super king size ottoman in oak. The bed looks lovely, is very solid, and we are very happy with it. Good value. 4 stars rather than 5 stars because the instructions were not always very clear and some of the pre-drilled pilot holes were not usable as they did not line up correctly. Took much longer to build than anticipated. However, really happy with the bed and would definitely buy again.”

Helpful Report

Posted 2 months ago

“I ordered this bed based on having it in my university accommodation over 6 years ago and have had it on my wish list since due to the quality. Now I own my very own I love it just as much. Perfect quality.”

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Posted 3 months ago

“Very helpful staff promptservice”

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Posted 3 months ago

“Brand new, first time home owner. I really wanted two nice, solid wooden beds. I ordered from GLB 2 bed frames and when they arrived, I had accidentally ordered one incorrectly. Lewis was extremely helpful and 24 hours after the beds arrived, the wrong one was on its way back and the one I really wanted was on order. When the second arrived (both solid ash) it was exactly what I wanted and I genuinely couldn't be happier. They look fantastic in the rooms and are extremely solid. I'm very happy with the purchase and I am probably going to add the floating shelves as well.”

Helpful Report

Posted 3 months ago

“Great bed at a reasonable price. The Oxford bed that I purchased was precision-cut to fine tolerances, and assembly was quite straightforward. The bed looks great, and seems robust. My only criticism would be lack of lateral bracing that would keep the four legs square on the floor, but as the slats are fitted, this aspect of the frame becomes stronger. Overall a great bed. As for the modern under-bed drawers that I purchased, the quality is not quite as good as the bed. Assembly was straightforward, holes were pre-drilled, but not as accurately as with the bed. The holes for the castor wheels were incorrectly spaced, and I had to do my own. There is a gap in the slats that form the base of the drawer, but I can live with that. The veneer on the drawers was slightly abraded, but this is not a major problem. Delivery was not on the date that we were told, due to a delay in the workshop. Again, not a big problem for us.”

Helpful Report

Posted 3 months ago

“Great quality, seamless delivery, easy to put together and aesthetically gorgeous!”

Getlaidbeds.co.uk 5 star review on 22nd January 2026

Helpful Report

Posted 3 months ago

“The bed came in 3 boxes, very well packaged. Arrived exactly when they said it would. Each part of the bed is extremely well made and took no time at all to put together. Have slept on it for 3 nights and so far we are very happy with the purchase. Would recommend.”

Helpful Report

Posted 3 months ago

“Mediocre quality of the actual bed frame for the money mattress looks pretty good (time will tell on that one) delivery service appalling lost two days money waiting in. Was only ment to be one delivery of seven items, only two items showed up on my chosen delivery day then had to take another day off to receive the remaining items 4 days later”

Helpful Report

Posted 3 months ago

“Not just a comfortable bed but a very easy and comfortable process from ordering, to the delivery on time, easy to put together and a great roice for the quality.”

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Posted 3 months ago

“The platform bed is perfect. Really great quality that you can actually feel when you're putting it together. It took my husband an hour from start to finish. Better quality (and less expensive) than the previous one we had from that big shop that supposedly doesn't undersell.”

Helpful Report

Posted 3 months ago

“I ordered a king size bed and it arrived and only fits a double mattress. Insanity. Since when is a king sized bed this size?? Overpriced trickery.”

Helpful Report

Posted 3 months ago

Getlaidbeds.co.uk is rated 4.4 based on 2,475 reviews