Getlaidbeds.co.uk Reviews

Name: Getlaidbeds.co.uk
Address: Barn 3-5, Wharf Way, Leicester, Leicestershire
Rating: 4.38

4.4 Rating 2,759 Reviews

83 %

of reviewers recommend Getlaidbeds.co.uk

4.4

Based on 2,759 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

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Getlaidbeds.co.uk 5 star review on 8th March 2026

318

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi, I would love to write a review but I haven't received the parcel yet. Fedex people are changing delivery date every now and then. Their customer service is so bad. I dont know how to reach them out. Please help me to resolve this. It is never your bed but the delivery people. Thank you”

Helpful Report

Posted 2 months ago

“Get Laid Beds have been fantastic to deal with. Everything was efficient from ordering to having to delay my delivery date due to moving house and then having to change the address at the very last minute. I’m really pleased with my bed. It was really well packed and easy to assemble with clear instructions. It’s very solid and well made and looks exactly like I wanted it to!”

Helpful Report

Posted 2 months ago

“Although it would have been helpful to have a more precise time for delivery/assembly, we were generally very pleased with the service. Adam was very friendly, speedy and efficient in assembling the bed.”

Helpful Report

Posted 2 months ago

“Low Tokyo Bed is a top quality piece of craftsmanship. Our heavy family of wriggly and restless sleepers have destabilised many wooden bed frames over the years and so after much research I bought a Low Tokyo bed frame from Get Laid Beds. It is in another league to every other bed I have owned, including some which were very expensive. It is superbly engineered with top quality materials. Follow the instructions carefully, they are well explained, and you will be delighted with this beautifully designed bed. There are also instructions on how to disassemble the bed properly for moving house. Also, Get Laid Beds are a great company to deal with, their customer service is excellent, actually one of the best I have come across.”

Helpful Report

Posted 2 months ago

“Emails throughout with update on order. Really high quality product compared to others viewed (eg John Lewis) Very easy to assemble, pre-drilled etc.”

Helpful Report

Posted 2 months ago

“The bed was adequate but not the quality product advertised. The fit was loose and one slat was missing The instructions were unclear with crude pictures of components whilst the text referred to components by name, there was however no link between the names and pictures The headboard slats didn't fit which meant unpainted wood was visible. We got around this by fixing them tightly to the top rail and relying on the mattress to cover the exposed wood at the bottom The washers were too small to cover unpainted wood in the joints and the pilot holes were too small to drive the screws in on the main frame; I had to over drill them slightly. In essence I paid for a Mercedes but a Vauxhall was delivered”

Helpful Report

Posted 2 months ago

“Well made bed and matress very comfortable. Delivery no problems.”

Helpful Report

Posted 2 months ago

“The product is ok but the real amount of effort to assemble is not reflected in the descriptions. The customer service appears AWOL. I sent several enquiries before ordering and for after care support - the only enquiry that received a response was for something really specific eg not enough screws dispatched with the order, for anything related to the substance and success of the order, I'm still waiting. I can't really say I would recommend as with hindsight I wish I'd gone with another supplier because I can't seem to get the support I need.”

Helpful Report

Posted 2 months ago

“The order was easy to make online. The king size platform bed came when specified and it was really easy to put together. Excellent quality! This is the second bed I have had from Get Laid and it always meets my expectations!”

Helpful Report

Posted 2 months ago

“it is the most gorgeous bed i ever had. increadibly well made, easy to install. brilliant customer service. delivery in time, without any delays. i highly recommend it.”

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Posted 2 months ago

“Fantastic beds and bed frames, easy delivery, great services”

Helpful Report

Posted 2 months ago

“Excellent service, prompt delivery and efficient build of the Bed, everything you would want done for your money.”

Helpful Report

Posted 2 months ago

“Nice design, a bit flimsy in build. Delivery a nightmare. Lost order, then late and only 1/5 boxes delivered, still waiting for the rest!”

Helpful Report

Posted 2 months ago

“2nd bed we have now ordered, 1st one is now 10 years old and is still as good as the day we bought it. Quality British craftsmanship.”

Helpful Report

Posted 2 months ago

“Bed seems great - have a small double for my daughter. Building it was a bit of a faff as screwing in the slats was not explained fully - instructions are really poor and a couple of times the wood was splintered. This was due to the the gaps between the slats and the frame having to be very carefully placed as they don’t sit flush and the instructions did not give any details. The bed itself seems sturdy and good quality.”

Helpful Report

Posted 2 months ago

“Solid bed, sound sleep, happy customer!”

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Posted 2 months ago

“This bed frame was exactly what we were looking for as it is in a small room and does not take up lots of space. Very happy with it”

Helpful Report

Posted 2 months ago

“The bed is fantastic, the delivery was awful. We’re so pleased with the bed that has been provided to us, but it was very much overshadowed by the mess with the courier. Firstly we were given a 2 hour window, which we planned our day around; the courier arrived 2 hours early, so we had to rush home from a breakfast we’d just bought. The courier then refused to deliver the mattress to our room, despite there not being an angle greater than 45 degrees, which was the criteria provided for not delivering. My wife and I had to get the mattress and frame up the stairs to the bedroom, instead of trained professionals. It’s a shame to see such quality bedmanship paired with such poor service.”

Helpful Report

Posted 2 months ago

“Thank you so much, delighted with the quality of my new bed.”

Helpful Report

Posted 2 months ago

“The wood material is lovely and it was easy to put together However the bed is incredibly noisy and we have had to put towels at the back to protect the wall as there were parts missing as protectors for the screws should have been provided. It feels flimsy and moves and therefore we are having to try and secure it ourselves Disappointing for the price”

Helpful Report

Posted 2 months ago

Getlaidbeds.co.uk is rated 4.4 based on 2,759 reviews