Getlaidbeds.co.uk Reviews

Name: Getlaidbeds.co.uk
Address: Barn 3-5, Wharf Way, Leicester, Leicestershire
Rating: 4.38

4.4 Rating 2,745 Reviews

83 %

of reviewers recommend Getlaidbeds.co.uk

4.4

Based on 2,745 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

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Getlaidbeds.co.uk 5 star review on 8th March 2026

318

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bed seems great - have a small double for my daughter. Building it was a bit of a faff as screwing in the slats was not explained fully - instructions are really poor and a couple of times the wood was splintered. This was due to the the gaps between the slats and the frame having to be very carefully placed as they don’t sit flush and the instructions did not give any details. The bed itself seems sturdy and good quality.”

Helpful Report

Posted 2 months ago

“Solid bed, sound sleep, happy customer!”

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Posted 2 months ago

“This bed frame was exactly what we were looking for as it is in a small room and does not take up lots of space. Very happy with it”

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Posted 2 months ago

“The bed is fantastic, the delivery was awful. We’re so pleased with the bed that has been provided to us, but it was very much overshadowed by the mess with the courier. Firstly we were given a 2 hour window, which we planned our day around; the courier arrived 2 hours early, so we had to rush home from a breakfast we’d just bought. The courier then refused to deliver the mattress to our room, despite there not being an angle greater than 45 degrees, which was the criteria provided for not delivering. My wife and I had to get the mattress and frame up the stairs to the bedroom, instead of trained professionals. It’s a shame to see such quality bedmanship paired with such poor service.”

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Posted 2 months ago

“Thank you so much, delighted with the quality of my new bed.”

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Posted 2 months ago

“The wood material is lovely and it was easy to put together However the bed is incredibly noisy and we have had to put towels at the back to protect the wall as there were parts missing as protectors for the screws should have been provided. It feels flimsy and moves and therefore we are having to try and secure it ourselves Disappointing for the price”

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Posted 2 months ago

“I love my bed the quality is outstanding and was easy to assemble, I am extremely pleased with it 😊”

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Posted 2 months ago

“Well made bed Solid and easy to assemble However, white paint mark on one of the bed legs which is disappointing and when I emailed about this I didn't receive a reply”

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Posted 2 months ago

“I got the deco bed in honey satin. It’s really good quality wood and constructed so beautifully. Such a gorgeous bed, good communication and fast delivery. They were able to accommodate bespoke changes to my order - thank you!”

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Posted 2 months ago

“High quality, sturdy and good looking bed! Easy to assemble and the order to delivery journey has been fantastic as we’ve been kept up to date throughout. Definitely will be buying again from you in the future!”

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Posted 2 months ago

“Amazing service, amazing beds - very happy.”

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Posted 2 months ago

“The bed is solid and customer service has been fantastic (very quick) however I was not expecting to have to build the bed entirely from scratch. I expected a headboard and footboard to be pre made and then I would just need to add the sides on and the base however I had to make the headboard and footboard myself as well. Having spent over £1000 I can't say I'm thrilled as it felt more like an IKEA experience.”

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Posted 2 months ago

“Perfect! Quality product, easy to set up and decent communication.”

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Posted 2 months ago

“Such excellent customer service via WhatsApp. Grace, in particular was so helpful, advising me on bed type, delivery timelines etc”

Helpful Report

Posted 2 months ago

“The product is of high quality. Very easy to put together and I expect years of use. The reason for the three stars is the shipping company. I used the wrong post code and when the bed did not show on the designated day I called Get Laid Beds. They were very helpful and we immediately solved the problem with FedEx. It took FedEx three additional days to deliver the packages,they tore open one of the boxes,and just dropped the product off in our driveway. No knocking on the door to let us know they had finally delivered the packages. I have used FedEx in the USA countless times and they are fantastic. They are poor here in the UK and would use any other delivery service available such as DPD.”

Helpful Report

Posted 2 months ago

“The final bed looks good and delivery was easy. But the instructions were not clear and the incorrect number of screws were provided to put the bed together.”

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Posted 2 months ago

“Felt the website should have given more information on putting the bed together plus what tools were needed. Also think a little more help could be given eg on my old bed all the slats were taped together so screws only had to be inserted at the ends and in the middle. Here every slat had to be screwed individually with no markings where they should go. It would have been better if fittings had been inserted into the wood to make construction easier rather than having to use brute force to get screws in. Blisters will take some time to heal!”

Helpful Report

Posted 2 months ago

“A great experience from order, to being kept informed about the bed being built, to being delivered and ultimately, slept on! Such a comfortable mattress (extra firm, 2000 springs), even baby sleeps longer on it! It's also truly beautiful and the bedside table is worth the extra.”

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Posted 2 months ago

“I've been meaning to write this review for a few months. Get Laid Beds not only offers but delivers phenomenal customer service. From my first enquiry, all through delivery and after they were super. I want to thank everyone that I spoke to, emailed and WhatsApp'd with.”

Helpful Report

Posted 2 months ago

“Bed base and mattress good Unfortunately the mattress protector was the wrong size, a little disappointed as I then had to drive to your office to collect the right one although I had paid for delivery. Having one sent by post when we are local seemed a bit of a faff”

Helpful Report

Posted 2 months ago

Getlaidbeds.co.uk is rated 4.4 based on 2,745 reviews