Getlaidbeds.co.uk Reviews

Name: Getlaidbeds.co.uk
Address: Barn 3-5, Wharf Way, Leicester, Leicestershire
Rating: 4.38

4.4 Rating 2,785 Reviews

83 %

of reviewers recommend Getlaidbeds.co.uk

4.4

Based on 2,785 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

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Getlaidbeds.co.uk 5 star review on 8th March 2026

318

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, complete waste of £900 on a bed. It’s creaky and feels like a 10 year old bed. This will probably be burned in a couple of years and replaced with a decent rigid one.”

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Posted 2 months ago

“Always very good products.”

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Posted 2 months ago

“I bought the Low Oriental Bed (Space Saver) in Hoeny Satin stain for my son's room. I bought this one as the headboard needed to fit under the window sill. I'm so pleased with my purchase. The bed was very easy to put together and is of great quality, very solid.”

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Posted 2 months ago

“Very disappointed with the overall experience. We ordered a Floating Bed (5' King Size, Coffee Bean Satin Stain) for £516 and received an assembly kit missing the correct long screws — insufficient long screws were supplied, which are not fit for purpose at two structural fixing points. Having just moved house, we had no choice but to use them anyway rather than be left without a bed. The included instructions were poorly put together, with parts not even numbered, turning what's marketed as an easy assembly into several hours of frustrating work for two people. For a company selling (supposedly) premium-priced bed frames, I'd expect quality control on hardware and a manual that's actually usable. We contacted customer service directly and are waiting to see how they respond.”

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Posted 2 months ago

“Very overpriced for a box of wood and some screws. The instructions were poor, the holes didn’t match up, the wood was scuffed.”

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Posted 2 months ago

“Excellent service. good solid product. Easy to puttogether. Recommend”

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Posted 2 months ago

“I'm very pleased with the Japanese storage bed plus mattress and topper I ordered. Initially a little daunted by the task of assembling it, but in the end it was fairly straightforward and probably took less than a couple of hours. The bed is comfortable and looks great, and the storage box is very capacious - a big help in a small flat.”

Helpful Report

Posted 2 months ago

“I ordered a small double platform bed in cherry hardwood from Get Laid Beds. Higher price than normal for a bed frame but the quality durability stability is second to none. Plus aestheticly it looks amazing. Well worth the investment! C Ajoku”

Getlaidbeds.co.uk 5 star review on 8th September 2026

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Posted 2 months ago

“We are extremely happy with our two beds, easy to put together, robust and beautiful to look at.”

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Posted 2 months ago

“Just OK. Overall the bed does not give the impression as a crafted handmade item and does seem like a mass made production line product which is not the impression that is given on the website and by the update emails sent by the company on the progress of the bed making process. It was well packaged and arrived on time but in hindsight I would not order this bed again and feel slightly aggrieved considering how much I paid for it. The bedding I also ordered was of good value and quality, the mattress- although not yet slept on -seems to also be of good qualty.”

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Posted 2 months ago

“Great communication and sturdy bed”

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Posted 2 months ago

“I can only Give 3 stars, the week prior to delivery I had numerous confirmation EMails to inform me of the delivery date, however on the day of delivery and after taking time off work I had an E mail to say that the delivery wasn't going to happen because the bed wasn't ready for delivery, I phoned customer service to cancel the bed and I was told that the bed wasn’t with the delivery courier, it was actually with the assembly team, the team arrived, constructed the bed……. They had been given the wrong bed, and not only that, the wrong colour bed……I am quite an easy going person and saw the funny side……the look on the assembly team guys face when I told him it was the wrong bed was priceless, the assembly team guys were fantastic, and the bed even though it is the wrong bed seems to be well made, however it creaks and cracks, Im not sure if this is because its made from wood…..but hilarious”

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Posted 2 months ago

“Very happy with my new bed frame. Delivery was on time as specified. The materials are great quality and you can tell it was made with care a expertise. Assembly was simple, I put it together on my own after an evening out 🤭. Would recommend 👌”

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Posted 2 months ago

“I am really pleased with my White Knight space saver bed. Definitely the right choice for a smallish bedroom. Delivery and assembly went very smoothly”

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Posted 2 months ago

“Just moved in to a new place - getlaidbeds were able to deliver and assemble within a couple of weeks. Very happy with the service: particularly Paulo and Tyler who were super efficient (and friendly) at putting it together. The team were responsive over email though there were a few frustrating moments when my emails weren't read properly and I wasn’t always responded to in a timely fashion. That said, they did always get back, and problems were resolved.”

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Posted 2 months ago

“Early delivery, easy to put together and very sturdy and well made.”

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Posted 2 months ago

“Absolutely perfect. We opted to have our beds a bit higher than standard - easier to get in and out of and we're able to store large cases underneath. Great bit of British craftsmanship.”

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Posted 2 months ago

“Very good quality and easy to assemble. Very nice colour, would highly recommend.”

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Posted 2 months ago

“Excellent service, delivery and product. Great value for money for a gorgeous four poster to last a lifetime.”

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Posted 2 months ago

“Atrocious. Poor finishing. Poor CNC machining. Poor sizing. Poor customer service. Poor quality management. Poor adherence to marketing pictures. Poor alignment. Sloppy mortice and tenon joints. Exterior screws visible that should not be. Dangerous finish that could cause splinter injury. Colour matching is like a pick and mix, would sir like light, medium or dark oak? Nevermind we'll supply every colour available. This company needs a serious management review of manufacturing design, quality and issue resolution. I am on the verge of returning my bedframe for a full refund if they don't resolve the issues I have escalated. I am still waiting for a call from their management team, this is likely a futile exercise. My wife and I will end up with new mattresses on the bedroom floor instead of on a bed frame. Disgusted. I do not recommend getlaidbeds and will be writing more reviews in many more places if they don't wake up and resolve my issues! Asking me to review getlaidbeds during a formal complaint process is further evidence of incompetence and stupidity alongside asking for photos your IT system rejects !”

Helpful Report

Posted 2 months ago

Getlaidbeds.co.uk is rated 4.4 based on 2,785 reviews