Getlaidbeds.co.uk Reviews

Name: Getlaidbeds.co.uk
Address: Barn 3-5, Wharf Way, Leicester, Leicestershire
Rating: 4.38

4.4 Rating 2,292 Reviews

84 %

of reviewers recommend Getlaidbeds.co.uk

4.4

Based on 2,292 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

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Getlaidbeds.co.uk 5 star review on 1st December 2025

312

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the customer service. There were a couple of issues with delivery (arrived later than expected and slight damage), Elisha resolved this with us very promptly to our satisfaction and liaised with their delivery partner as required. Bed looks good (and smells great .. of pine), hoping it will last a long time.”

Helpful Report

Posted 1 week ago

“Great bed, easy to put together and solidly built. We also bought the luxury mattress, which is fantastic. Really comfortable. We were kept well informed throughout the process. Delivery was spot on with an email and a call the day before, and another call about an hour before delivery. Excellent.”

Helpful Report

Posted 1 week ago

“Ashley was so helpful and knowledgeable. Gave us samples. Had to ring for extra sizes 10 mins after we had left. Ashley kindly went straight away to get the measurement needed. I phoned the day after for more samples, and they obliged. Samples arrived in 48 hours.”

Getlaidbeds.co.uk 5 star review on 29th November 2025

Helpful Report

Posted 1 week ago

“The bed is sturdy once built However it was sent with the wrong instruction booklet making things more tricky than they needed to be. Also one of the screw positions for the bed legs is tricky to get in due to the position of the slat support and the length if the screw.”

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Posted 1 week ago

“Arrived as the time slot suggested that morning, the guys were very good, and the delivery website was the best I've seen yet, it meant I could go out of the house on the day, knowing exactly where they were. The bed is finally up, took an hour (using a standard home power-drill) once I had all the bits out of the boxes, and I am an office worker not a builder. Its a nice heavy wood frame, looking forward to sleeping in it tonight.”

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Posted 2 weeks ago

“Poor quality thin mattress that lasted 2 days. Complete waste of money and it wasn’t cheap.”

Helpful Report

Posted 2 weeks ago

“Easy to pick up the phone to. Ordered online website user friendly. Email updates giving progress reports on status. Delivery A1 on time with great updates from delivery company . The delivery guys were great , on time, parked sensibly and were friendly and helpful. The bed we put together within the hour. We are used to flat packed as our stairs are impossible. The matress was delivered at the same time Well packaged and flat. The whole experience with get laid has proved to be excellent and we will certainly buy from them again! Many thanks”

Helpful Report

Posted 2 weeks ago

“Fantastic quality, really solid construction. Very happy with our purchase.”

Helpful Report

Posted 2 weeks ago

“Love the bed! It was very well packed and mattresses had 3 layers of plastic to keep them clean and undamaged Didn't give 5 stars as the wood wasn't as good quality as I'd expected Some pieces had paint chipped off plus one off the castors was missing for one of the storage draws But other than that it's a great bed”

Helpful Report

Posted 2 weeks ago

“The mattress is poor with no protector. Very thin and not worth the money.”

Helpful Report

Posted 2 weeks ago

“The bed is partially constructed awaiting the installation of the bedroom carpet. The product is of very good quality, and the communication from Get Laid Beds during the manufacturing process was excellent. This is the second Get Laid Bed that I have built for the family. During the build of the first bed I found it quite difficult to tighten up the 60mm screws with a cross-point screwdriver. This may be an issue of my declining strength because of my age. For the build of the second bed I decided to use Spax T-STAR plus screws instead of the ones supplied with the bed. These have an untheaded section adjacent the the head, and together with the very positive-engaging driver bit, made the screw insertion much easier. I can strongly recommend these screws. Finally, I found the diagrams on the instruction sheets a little small. Maybe make PDFs of these available on your web site so that they can be enlarged for those of us that use a tablet device or conputer ?”

Helpful Report

Posted 2 weeks ago

“My daughter loves the bed and mattress.”

Helpful Report

Posted 2 weeks ago

“Very well made and easy to put together.”

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Posted 2 weeks ago

“Wonderful Bed, great delivery, easy to construct”

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Posted 2 weeks ago

“Gosh what fabulous customer service from chris . Faultless service and help. I can't wait to receive my new bed. I feel convinced delivery and assembly will be fabuloustoo ... I will update you ;)”

Helpful Report

Posted 2 weeks ago

“The bed is very solid and looks really nice. The instructions could be slightly more detailed. As we've done this before we were aware of the pitfalls which helped enourmously. The underbed box was almost more difficult to put together than the bed. As the end result is fab I've given it 5 stars.”

Helpful Report

Posted 2 weeks ago

“This company sent what we ordered, undamaged by shipping, on the agreed upon delivery date, and makes a good quality product. I docked a star because I thought the product descriptions were somewhat lacking in accuracy and information (e.g. lingering odors on the bed frame).”

Helpful Report

Posted 2 weeks ago

“Great craftsmanship. quality bed. Wish they could have put it together but my address was not suitable. Instructions need much improvement. Took two of us 4 hours to put together because instructions were not fully clear.”

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Posted 2 weeks ago

“The Get Laid Site was easy to navigate with plenty of choices of design. Thankyou so much!”

Helpful Report

Posted 2 weeks ago

“I recently bought a double bed from Get Laid Beds. The bed was delivered on the arranged date and the delivery service was very good. I opted to assemble the bed myself. The quality of the materials was fine and all the parts were included. Thee was a problem though because the assembly instructions were unclear in parts. As a result of that I had to disassemble the bed two times to correct errors. This was annoying and having to remove screws and refasten does obviously run the risk of weakening the joints. The bed is fine now but I would like Get Laid Beds to review the assembly instructions to minimise the risk of errors.”

Helpful Report

Posted 2 weeks ago

Getlaidbeds.co.uk is rated 4.4 based on 2,292 reviews