Getlaidbeds.co.uk Reviews

Name: Getlaidbeds.co.uk
Address: Barn 3-5, Wharf Way, Leicester, Leicestershire
Rating: 4.38

4.4 Rating 2,545 Reviews

84 %

of reviewers recommend Getlaidbeds.co.uk

4.4

Based on 2,545 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

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Getlaidbeds.co.uk 5 star review on 8th March 2026

318

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having a small guest room I ordered the 4 foot Tokyo bed and mattress. I found the bed pretty easy to assemble and the mattress is really substantial. Overall I am extremely pleased with my purchase.”

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Posted 1 month ago

“Excellent customer service from start to finish”

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Posted 1 month ago

“Have bought beds from GLB before. Always excellent customer service and quality products.”

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Posted 1 month ago

“Very pleased with the quality of the bed and the first class service provided by Get Laid Beds. They communicated regularly during the order and delivery process and answered my queries promptly during the assembIy of the bed. I needed an extra slat to support the mattress and they sent it straight away. Excellent customer focus.”

Helpful Report

Posted 1 month ago

“This was my second purchase with you (the last one was circa 10 years ago and I loved it) but I will never buy from you again and I will be warning all my family and friends against you as well. The bed frame I received does not have the same measurements as on the product page. Your rep confirmed that for a snug fit in the bed frame, my mattress should be 188.5cm long. —My mattress is 190cm long. —Your bed frame is advertised as 190cm long. —The bed frame I received is 196cm long. You refused to acknowledge the issue or offer a resolution—be that a replacement (preferable) or a refund. I sent you photos, videos, measurements for the frame AND my mattress as requested. Despite all this evidence, your rep tried putting the blame on me, on cm to inch conversions—and in doing so, completely contradicting themselves and disregarding your own product description—and even on my mattress. They demonstrated very clearly they hadn’t looked at any of the photos I sent or read a word I said. So on top of a product not as described, it was made clear to me you do not value or respect your customers, their time, their money or their intelligence.”

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Posted 1 month ago

“Great bed, well made and sturdy. The mattress is really comfy. We are very pleased with our purchase.”

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Posted 1 month ago

“Bed is amazing and the material is sturdy and looks durable. I also bought a mattress which I love.”

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Posted 1 month ago

“Decent quality and good looking furniture yet assembly instructions quite poor with pieces not labelled, just makes assembly more difficult that it needs to be. Underbed storage drawer instructions particularly poor.”

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Posted 1 month ago

“I’ve only slept in it for a few nights, but I can’t say there is anything wrong with the bed frame, it does the job!”

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Posted 1 month ago

“Very nice solid bed , the mattress is very comfortable and the storage box completes the bed beautifully”

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Posted 1 month ago

“Service excellent kept informed at all stages. The only negative would be the assembly instructions could have been clearer. Great looking bed though.”

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Posted 1 month ago

“A really well made and solid bed! Great service and communication.”

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Posted 1 month ago

“Bed was ready to build and looks incredible”

Getlaidbeds.co.uk 5 star review on 3rd May 2026

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Posted 1 month ago

“Communication was brilliant , delivery timely and the quality of the product excellent. Thank you I will definitely recommend you.”

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Posted 1 month ago

“There were issues with the delivery that I was not notified about, which lead to me taking a day off work for my dleivery, which did not come. Then having a frustrating series of phone calls trying to resolve the situation. Eventually the bed was able to be delivered the next morning. When the bed arrived there were a few pieces with some minor damage. Not great for the price of the bed.”

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Posted 1 month ago

“Great bed! Great support! Thanks for all your help!”

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Posted 1 month ago

“Wonderful quality bed, delivered on time and easy to build. Nice and sturdy, im sure it will last for years!”

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Posted 1 month ago

“Good assistance with queries on order. Timely delivery.”

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Posted 1 month ago

“I'm a little conflicted here. The bed itself is beautiful, well made and sturdy and looks great in my room. However, I had a bit of difficulty putting it together. It would have helped massively if the pieces had any indication of where they should fit. The parts were not marked as per the documentation, the frame had no indication of where to fit the slats, and worst of all the (Deco) headboard had no markings at all to guide where the frame should be attached. It was all solved by my getting out a tape measure and ruler, which is fine (the headboard is a little off centre but I have decided thats a quirk) but would have been much much easier if markings on the pieces had been provided.”

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Posted 1 month ago

“Very happy with service , purchase and the goods . It's the second time o have bought from them .”

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Posted 1 month ago

Getlaidbeds.co.uk is rated 4.4 based on 2,545 reviews