Getlaidbeds.co.uk Reviews

Name: Getlaidbeds.co.uk
Address: Barn 3-5, Wharf Way, Leicester, Leicestershire
Rating: 4.38

4.4 Rating 2,403 Reviews

84 %

of reviewers recommend Getlaidbeds.co.uk

4.4

Based on 2,403 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

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Getlaidbeds.co.uk 5 star review on 8th March 2026

318

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was extremely impressed from start to finish with the company. From placing my order to the delivery date, chosen by me, I was informed by email and SMS throughout. The staff delivering my order were thoughtful and very courteous on delivery. I was very happy with the quality and will definitely be using the company again.”

Helpful Report

Posted 1 month ago

“Bed quality very good-Opted for the solid wood. A few of the slats were ever so slightly warped however still went together fine. I will say that the delivery company they used missed 1/4 of the boxes when delivering late by 2 days already which they rectified by bringing the next day which made my move slightly more stressful aware this is outwith the companys control though”

Helpful Report

Posted 1 month ago

“Really good, solid, well made bed. You have to remember these are hand made and that there might some slight defects. In our case it was the finish. But overall, very very nice. It’s easy to put together but get organised first. You have to measure the distance between the bed slats very carefully. There are no instructions for this part so you need to use your brain. The finished bed looks and feels great. Customer service was also good.”

Helpful Report

Posted 1 month ago

“Bed delivered on time and very good quality. Second bed ordered from Get Laid Beds!”

Helpful Report

Posted 1 month ago

“Bed arrived when they said it would assembly was very easy. Assembled bed looks good quality”

Helpful Report

Posted 1 month ago

“Beds are great quality, very good sturdy wood. We had an issue where they sent the wrong screws and instructions manual but with a bit of nudging they sent us everything the day after so overall satisfied!”

Helpful Report

Posted 1 month ago

“Clear and straightforward order and delivery process; good communication from delivery company (Fed Ex). Well packed and good quality product. Was able to construct on my own. Would recommend.”

Helpful Report

Posted 1 month ago

“We purchased the Floating Bed and had it delivered to Switzerland. Production and delivery times were quite short, but we received some wrong screws and a damaged slat. However, their customer service solved this issue promptly and efficiently and we now have an amazing solid wood bed for a very good price. The only issue is that it's a bit noisy, but otherwise it looks great and saves us a lot of space, so overall we are very happy with our purchase.”

Helpful Report

Posted 1 month ago

“We recently purchased a Japanese bed, along with 2 underbed storage boxes. We are very happy with the finished products, but did experience several challenges in putting together the bed, and especially the drawers. The instructions were not clear at times, and in some instances were not correct. We recommend if you buy this product, you ask about having up-to-date instructions provided with more in-depth guidance for each step. Given where we live, we were not able to have the products put together, but you might want to consider this, especially if you don’t have a partner with good DIY skills. The middle and outer slats were supposed to be marked, so that they could be placed correctly in the drawer. They were not labelled in any way which caused a lot of frustration. There were only 2, not 3 biscuits provided for both of the drawers. Fortunately, the drawers appeared to be stable enough with only 2. The instructions talk about black 20 mm screws. They were not black, but silver. The screw holes on the bottom of the slats for the casters were not drilled in the correct location; perhaps the casters were changed, and the drilling pattern not altered to suit. For one of the drawers, 1 board had a groove on one side that was not needed. Because it is hidden when the drawer is put together, we just used it as is. Be aware that the headboard for the bed tilts backwards and the metal brackets could easily damage plaster, if it is placed right up against the wall. We had to construct a frame to ensure the bed did not slide towards and damage our wall. Overall, a good product, but let down by poor instructions.”

Helpful Report

Posted 1 month ago

“Used them twice now and had a few friends who have. Phone query I made was easy and the lady was helpful and friendly. Delivery was quick and the delivery people were in contact beforehand with a 2 hour slot and phone call”

Helpful Report

Posted 1 month ago

“Great customer service at work. Was surprised that they used FEDEX as delivery service, packages arrived prestine.”

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Posted 1 month ago

“Excellent Deco Bed. Excellent Luxury Mattress. Excellent Communication. Excellent and smooth delivery by a friendly team! 5 🌟”

Helpful Report

Posted 1 month ago

“Excellent service and a beautiful bed. It was very well crafted and really easy to assemble. I can’t praise this product highly enough enough.”

Helpful Report

Posted 1 month ago

“Fantastic quality bed and really easy to put together. I also want to mention the fantastic customer service I contacted the team on a Friday afternoon and had a response within the hour which was amazing. Cannot speak highly enough of the company and it's communication along side an excellent product. Recommending to all my friends.”

Helpful Report

Posted 1 month ago

“Everything arrived safely and as described. The instructions were pretty straight forward, a little bit of figuring out to do in terms of which part was which but overall very painless. After careful measuring my new bed fit perfectly into my snug (small) room. The colour was as described and sits beautifully with the colour scheme of the room. Initially the bed was very creaky but after some tightening it is super! Totally happy with my purchase. Nice one getlaidbeds”

Helpful Report

Posted 1 month ago

“Really pleased with piece. Good quality material. Really well constructed. Simple plans easy to put together. Bed made and delivered quickly. Good communication and updates throughout One items missing from delivery immediately rectified via customer service- thanks to Elisha! Mattress great also. 100% recommend”

Helpful Report

Posted 1 month ago

“Great product perfect size holds a lot of stuff. Looks great under the bed well designed”

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Posted 1 month ago

“Great customer service - via phone and email. We bought a super king size ottoman in oak. The bed looks lovely, is very solid, and we are very happy with it. Good value. 4 stars rather than 5 stars because the instructions were not always very clear and some of the pre-drilled pilot holes were not usable as they did not line up correctly. Took much longer to build than anticipated. However, really happy with the bed and would definitely buy again.”

Helpful Report

Posted 1 month ago

“I ordered this bed based on having it in my university accommodation over 6 years ago and have had it on my wish list since due to the quality. Now I own my very own I love it just as much. Perfect quality.”

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Posted 1 month ago

“Very helpful staff promptservice”

Helpful Report

Posted 1 month ago

Getlaidbeds.co.uk is rated 4.4 based on 2,403 reviews