Getlaidbeds.co.uk Reviews

Name: Getlaidbeds.co.uk
Address: Barn 3-5, Wharf Way, Leicester, Leicestershire
Rating: 4.39

4.4 Rating 2,051 Reviews

84 %

of reviewers recommend Getlaidbeds.co.uk

4.4

Based on 2,051 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

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Getlaidbeds.co.uk 5 star review on 24th June 2025

301

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We've ordered two bed frames from Get Laid. The quality of the frames themselves are really good, we were impressed with how nicely finished they are. Also, the customer service team are really nice. One of the frames had a damaged piece, and we were worried they wouldn't replace it as we'd ordered the bed quite a few months in advance of building it, but they replaced it no questions asked. Also, the first time we attempted to build the frame, we build placed the sides upside down, when I called to ask why the mattress wasn't sitting properly, and freaking out we'd ordered the wrong size, they were so patient, sent extra instructions on how to build. How they didn't call me an idiot and hang-up, I'll never know. So highly recommend”

Helpful Report

Posted 4 weeks ago

“Good quality bed that is crafted beautifully. The choice of wood is excellent and delivery was on time. The whole experience of ordering is great and it's so simple to choose a slot and make configurations to your bed.”

Helpful Report

Posted 4 weeks ago

“Overall a good company but we didnt like the construction/design of the Japanese space saver storage bed with sharp metal poles which are a hazard and not what we were expecting.”

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Posted 4 weeks ago

“Delivery as expected, goods arrived undamaged. Assembly was straightforward. Bed is sturdy and looks good.”

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Posted 1 month ago

“Assembly manual far from clear None of the screw holes pre-drilled Centre frame 1cm oversize had to saw it myself Storage box not delivered Storage box castor wheels so small that whole frame sinks into carpet - had to buy my own bigger wheels”

Helpful Report

Posted 1 month ago

Hello Naresh, Thank you for taking the time to share your feedback. We apologise for the delay in receiving all of your packages from the delivering courier. When you called us we asked for some photos so we could see what had happened so we could rectify it for you. Thank you again for your insights, we will strive to make the experience better moving forward. If you do have any further questions please do not hesitate to contact Customer Service directly. Kind Regards, The Reviews Team

Posted 3 weeks ago

“One part of the order was not delivered so not possible to put bed together”

Helpful Report

Posted 1 month ago

Please accept our apologies, we were not made aware of any delays to your order from either yourself or the delivering couriers. Having looked into this now from your review we can see that you have now received all boxes. Once again please accept our apologies. Kind Regards, The Reviews Team.

Posted 3 weeks ago

“Bed is fantastic, very well made and sturdy. Delivery was on time. Instructions for assembly could have been much better. A spare part was included in the package and this was not made clear which was very confusing.”

Helpful Report

Posted 1 month ago

“I’m really pleased with our new bed. Beautifully made, great quality. Seems really sturdy. Very good website made narrowing down our choice easier. Would recommend Get Laid Beds as a great company to deal with.”

Helpful Report

Posted 1 month ago

“During delivery 3 boxes fell over as the driver propped them against the van. This caused slight damage to the bed. The instructions are extremely poor and difficult to follow and the supplementary sheet contradicted the initial booklet. Some of the holes which were meant to be drilled were not. This caused inconvenience and a delay in assembly. Some of the screw holes which were meant to be countersink were not. 2 of the screws heads snapped off - poor screw quality. The bed looks good and the wood itself is nice quality, although more biscuits should be provided as one of the side panels was not straight and could do with more support. Not a brilliant experience if I’m honest. It’s a shame as I was expecting better based upon your positive reviews. The instructions are genuinely the worst I have ever used. I’m a competent guy and quite handy and it was just as well.”

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Posted 1 month ago

“Ordered 2 new small single beds. Unlike others these actually are suitable for adults. Very nice design, good quality and easy to assemble. Very happy so far and order / delivery process easy too”

Helpful Report

Posted 1 month ago

“Absolutely wonderful bed. Very well made. Came on the requested day. Get Laid beds kept me constantly updated on the progress of my order. I can not fault this company at all.”

Helpful Report

Posted 1 month ago

“Great product. Very good quality. Arrived on time. Looks super in my daughter's loft bedroom.”

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Posted 1 month ago

“Gorgeous classic four poster in black wash. The delivery process was smooth and building the bed went well, though we couldn't figure out where the screw holes were to keep the 2 single bases secure. My husband managed to put some blocks of wood in between. We love that our bed moves. It's incredibly comfortable and I highly recommend Get Laid Beds as a company.”

Helpful Report

Posted 1 month ago

“Get Laid beds as a company were good. I think the only thing that lets them down is their chosen delivery courier. Our bed was delivered to totally the wrong address by Fedex which was hugely disapointing and also advised it was signed for by which which it was not. Get laid beds were however very responsive on the day of the mishap and helpful. However we didnt hear anything back the day after to arranhe for a re-delivery. We cancelled the order but only got a short email in response which is disapointing.”

Helpful Report

Posted 1 month ago

“After a few days of sleeping in that bed, I must say I really like it. Very pleased I went for the European King after years spent on a standard double! The bed looks so good in the bedroom - that warm white colour really brings it out against the wood floor. Love it!”

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Posted 1 month ago

“Great platform bed so far, my husband put it together and said it was very easy. It is sturdy, sits well against the wall and I like the colour, cinnamon satin stain”

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Posted 1 month ago

“Excellent service - very friendly and helpful on the phone. Great communication all the way through . And really good quality bed, that was easy to assemble”

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Posted 1 month ago

“Only half of the order arrived, now I have to waith almost three weeks for the rest of the delivery because of travelling and work commitments. I live in a studio flat and the boxes of the first batch of the order are scattered around the studio for the time being. Not very pleasant.”

Helpful Report

Posted 1 month ago

“My bed was due to be delivered on Saturday last week. One small package labelled "item 5 of 6" turned up, and that was it. Having contacted Get Laid Beds, still - 4 days later - I have no confirmation on what to expect and when might be the earliest the bed can be delivered - anticipating that I will need to be at home and will likely need to make rearrangements to ensure that I can receive it... I continue to be extremely unhappy.”

Helpful Report

Posted 1 month ago

Hello James, We are truly sorry that your experience has fallen short of what we aim to deliver. We understand how frustrating it can be to have delays and lack of clarity regarding your order, especially when it requires you to adjust your schedule. We can confirm after contacting the courier directly about their mistake the remainder of the order has been moved to the correct depot and is now ready for delivery. The team at the courier will be in touch to book in a delivery for the remaining 5 packages directly with you. Your feedback is crucial, and I assure you that we are committed to resolving any issues with our 3rd party contract couriers as quickly as possible. Once again please accept our apologies for the unforeseen delay in receiving all of your order. Kind Regards, The Reviews Team

Posted 1 month ago

“Very pleased with the company itself. I had to correct something about my order and the lady on the phone was accomodating, which was a relief given the expense a new bed is! I also like the range of beds available, which meant that we went for the Oxford bed. Finally, the free samples were good to have an idea of what would work in our bedrooms. My only piece of criticism, where things could be improved, is on the quality checks. There were parts of our bed that had a small dent, or the paint had bubbled (thankfully on the back of the headboard rather than the front), or there were spots of wood not covered in paint. That I wasn't very impressed by, as had I actually checked for quality for Get Laid Beds, I would have flagged this and sent back to the warehouse to correct. Since the defaults were small and the bed looked good overall, we left it at that.”

Helpful Report

Posted 1 month ago

Getlaidbeds.co.uk is rated 4.4 based on 2,051 reviews