Getlaidbeds.co.uk Reviews

Name: Getlaidbeds.co.uk
Address: Barn 3-5, Wharf Way, Leicester, Leicestershire
Rating: 4.38

4.4 Rating 2,292 Reviews

84 %

of reviewers recommend Getlaidbeds.co.uk

4.4

Based on 2,292 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

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Getlaidbeds.co.uk 5 star review on 1st December 2025

312

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect from start to finish. Mattress is very comfy. Delighted!”

Helpful Report

Posted 2 weeks ago

“Great after care service from this supplier. Very helpful staff. Highly recommend them.”

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Posted 3 weeks ago

“Great products and service from company. Delivery company not great.”

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Posted 3 weeks ago

“Good experience when ordering new bed from Get Lain Beds. I have been kept informed at each stage of the process of ordering, build and then delivery of the bed. Frequent communication excellent. Bed now delivered (about 10 days from ordering) and put together. Fairly easy to do and done without mishaps. Bed is solid and good quality (pine Oxford Bed in my case for a spare room in house just moved into). All good. I would recommend.”

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Posted 3 weeks ago

“The bed itself is great. Looks good, feels sturdy. The instructions were awful! I'd expect better from a high quality company. We had to take the frame apart twice as there were two very unclear bits to the instructions. Also £7 for 4 very thin felt pads feels like a rip off when you've spent close to a grand on a bed!”

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Posted 3 weeks ago

“Nice, sturdy, good quality Japanese low bed and comfortable Simplicity mattress provided. Delivery like clockwork and good communications/updates along the way. What more could you want? Recommended.”

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Posted 3 weeks ago

“Bed looks amazing and we are hoping the build quality is to standard and last the time. 10+yr plus guarantee helps that fact. Only issue i would say is the manual to build isn't the best- this needs to be improved alot”

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Posted 3 weeks ago

“Super happy with our new bed - great service and product from Get Laid, a pleasure to deal with businesses that do it well like you guys, keep up the good work.”

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Posted 3 weeks ago

“Excellent quality. Very happy with the whole process. Highly recommend.”

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Posted 3 weeks ago

“Hard to find a low bed frame elsewhere, selection from Get Laid beds is fantastic. Very high quality finishes.”

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Posted 3 weeks ago

“Lovely looking bed. Instructions were not for the bed I bought, named differently and gave me wrong instructions to build. Common sense said to flip the middle bar so slats could sit flat. A king bed ordered and a king mattress got from a well known company and the bed is too wide for the mattress and you can see the base slats which looks awful. Customer service said it’s the correct size. Mattress company said theirs is correct so somewhere along the line something is going wrong. Would I buy it again… no, because the gaps either side look awful. In my opinion the sides should hug the bed. Slight dent/scratch on side strut.”

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Posted 3 weeks ago

“Great quality, delivered as promised, one part of a bed was replaced quickly, good customer service, pre and post purchase.”

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Posted 3 weeks ago

“3 stars because the quality could be improved. One of the spars was damaged slightly, pre-delivery i think, I had to flour paper the surfaces, they had probably been finished in a dusty atmosphere, and clean out the mortises to make the tenons sit properly. Each of these suggest a lack of pre-shipment quality inspection. Overall the bed is as described and good construction quality. It would be helpful to provide simple wooden block spacers to fit the slats, I made my own at about 73mm. One tip, this is probably not the bed for frequent house movers, since it uses wood screws to make the joints, rather than set screws and toggles as others do. So the joints will slacken if screwed and unscrewed repeatedly. There was a problem with the deliverers not turning up as booked, but this was efficiently resolved, and the company voluntarily repaid my shipping costs, so good service there.”

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Posted 3 weeks ago

“I’m waiting to get the rest of what I paid for. I think we need another box with bed ends and wooden slats and the two under bed storage units.”

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Posted 3 weeks ago

“I wouldn't know, as it hasn't been delivered. FEDEX says it has, that it was signed for by someone. But it was never delivered, no one signed for it, and the proof of delivery image can't be downloaded (conveniently)”

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Posted 3 weeks ago

“Amazing bed!! Great style, easily to put together and very solid. The mattress is incredibly comfortable, have had some great night of sleep. Customer services was also very friendly and helpful”

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Posted 3 weeks ago

“Really lovely bed, just a shame there was a couple of little chips in the wood. 😥”

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Posted 3 weeks ago

“What fantastic service! There were a couple of issues with my bed on arrival, that I didn't realise until I started assembly. I called on the Monday morning and got through to the lovely Trisha, who listened to my mini rant and immediately offered a solution to the problems that essentially involved sending a few replacements parts which arrived by the next Saturday. There was no humming and hawing, no argument, just a very receptive and helpful attitude to resolving the issues. It is so rare to find this, once people have your money that is usually that. Massive thanks to Trisha for your help! I should add that the bed itself is great, very solid and a relatively easy build if you have some help (I would recommend a rubber mallet and a spare block of wood to aid some stages). I'm really pleased with the end result, and so glad to do business with and help support a UK manufacturer.”

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Posted 4 weeks ago

“Fantastic, swift service that came exactly on time. The bed is very sturdy and a beautiful honey wood.”

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Posted 4 weeks ago

“delivered exactly on time and exactly what we ordered”

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Posted 4 weeks ago

Getlaidbeds.co.uk is rated 4.4 based on 2,292 reviews