Getlaidbeds.co.uk Reviews

Name: Getlaidbeds.co.uk
Address: Barn 3-5, Wharf Way, Leicester, Leicestershire
Rating: 4.39

4.4 Rating 1,999 Reviews

84 %

of reviewers recommend Getlaidbeds.co.uk

4.4

Based on 1,999 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

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Getlaidbeds.co.uk 5 star review on 12th May 2025

298

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Since using the bed,i have had brilliant night sleep thanks.very much ,pleased with the workmanship could do with another 2/3 slats but overall great bed 🛏️👍”

Helpful Report

Posted 3 weeks ago

“Excellent service, bed is of fab quality and stained well tonour chosen colour. Staff happy to discuss alterations and made a bed exactly as we wanted it. Was a little alarmed there were no central legs on a king-size but it's so strong and well made holding up great”

Helpful Report

Posted 3 weeks ago

“Wonderful solid wood bed made in a traditional way. My daughter loves it and it fits into her room perfectly. We wanted a day bed design so it could sit in the middle of the wall with the recess either side. Looks great. Would recommend.”

Helpful Report

Posted 3 weeks ago

“Half of the pieces were twisted and it was impossible to build the bed. They refused to refund me, asked me to take videos and pic of every and each piece..... (there are like 150...) and proposed to send the "new one" a few weeks later.... So I'm supposed to sleep on the floor for 2 weeks, take 3 hours to send you videos on each piece of wood and just trust that the 2nd delivery will be ok ?”

Helpful Report

Posted 4 weeks ago

Hello Vivienne, I sincerely apologise for the difficulties you've encountered. It was explained that we could replace the parts for you but you were unable to assist with our requirements. You have since initiated the return and once the item is confirmed as received your refund will be processed. Kind Regards, The Reviews Team

Posted 1 week ago

“Having our bedroom in a loft room has always left us limited for space. Whilst researching space saving options we came across Get Laid Beds. I can honestly say that the whole experience was great. Ordering and customising on the website was extremely easy, and there were lots of updates throughout the process, with delivery on the day it was expected. The bed is extremely well made, excellent quality material and it was so easy to build. The 'eggs' in the packaging were a lovely touch, and the kids have enjoyed decorating them!”

Helpful Report

Posted 4 weeks ago

“Great quality well made four poster bed in solid oak, very sturdy and looks beautiful in bedroom. Labelling with letter stickers made it easy for joiner to put together. Only issue with delivery not being made on date expected. The bed did not arrive on the day expected and impossible to contact the courier as they don't answer your call or email. Fortunately Get Laid Beds contacted the courier on my behalf and the bed was delivered, albeit 3 days late.”

Helpful Report

Posted 4 weeks ago

“Super service. Unfortunately there was an issue with delivery, but this was sorted very promptly.”

Helpful Report

Posted 4 weeks ago

“The delivery was a day later than GLB nominated and incomplete in that one package was missing. I presently await completion of the delivery. I am less than impressed at present and can’t comment on the product as things stand.”

Helpful Report

Posted 4 weeks ago

Hello Andrew, Thank you for your feedback. We’re truly sorry to hear about the delivery delays and the missing package due to the couriers mistake. If you require assistance from customer service please do not hesitate to reach out. We hope your experience with the product will be a positive one now that everything has arrived. Kind Regards, The Reviews Team.

Posted 1 week ago

“We like the bed a lot”

Helpful Report

Posted 1 month ago

“Great quality product, clear delivery and build timelines. Have used several times now, highly recommend.”

Helpful Report

Posted 1 month ago

“Ordering was simple and choosing a delivery date. All went well, delivery was on time. BUT the assembly instructions and the screws and fittings were missing. I rang and explained and was told the instructions would be emailed to me and the screws etc sent that day with 24-hour delivery. No email came, so late that afternoon I rang again, spoke to someone different and was assured the instructions would be emailed (which they were) and the screws etc would be sent. Three days later they haven't arrived and I've heard nothing to say they've been sent. Very much looking forward to getting our bed assembled but not happy about the level of service since delivery. Had the missing items been sent promptly following my first phone call I would have given a 5-star review, but not now...”

Helpful Report

Posted 1 month ago

“Lots of choice on the website. Ordering was easy and we were kept in the loop during the manufacturing and packaging process. Assembly instructions were easy to follow and we very happy with the final product.”

Helpful Report

Posted 1 month ago

“Bed was a little tricky to put together but I was doing it largely on my own. Quality is good. No central support for doubles or smaller but the slats are wide and it holds up. Adding the mattress makes my bed higher than I prefer so I may buy a lower bed from getlaidbeds at some point. I would certainly use this company again. The mattress is lovely - Every night 2000 pocket sprung - and really finishes the bed off. I do recommend this mattress to go with the bed, if you can budget for it. The page is unable to upload the photo but I did try adding it.”

Helpful Report

Posted 1 month ago

“I chose this company because I wanted to buy a sturdy bed which I could be confident would stand the test of time. I bought the platform bed (space saver) in a king size because it best suits my needs. After building the bed I can confidently say that the quality meets my expectations. It was very easy to put together, with minimal pieces, all in perfect condition and of great quality. My favourite thing about these beds is the sturdy and large lats. Exactly what I wanted, very happy customer”

Helpful Report

Posted 1 month ago

“I purchased the solid oak Moroccan bed. It does need 2 people to assemble it, but on completion it's a beautiful solid bed. I'd recommend assembling near final position of the bed. I'd defo buy a bed from this company again.”

Helpful Report

Posted 1 month ago

“No issues what soever with the service”

Helpful Report

Posted 1 month ago

“Panther (delivering team) arrived a day early by surprise and disrupting schedule - only to arrive without the bed itself nor the floor protectors!? Only received a mattress. Works delayed by 4 days but had to purchase another bed last minute from own pocket by shopping elsewhere. Embarrassment to project, damage to reputation, cascading to further delays in other works. Compensation expected.”

Helpful Report

Posted 1 month ago

Hello, We understand how frustrating this can be when delays happen. Please accept our apologies again. The items were collected by the couriers all together and on time. We are very sorry that after this collection from us the delivery was not completed as expected. You have since been refunded in full for the failed delivery. Kind regards, The Reviews Team

Posted 1 week ago

“Loved the website, very clear and so many options of wood finish to choose from! Great price for the quality of the bed and I love that it is made in England so close to home. We were really satisfied with the quality of the bed and the fast delivery options thank you!”

Helpful Report

Posted 1 month ago

“So happy with the bed ! Beautiful Efficient service Polite delivery drivers !”

Helpful Report

Posted 1 month ago

“bed itself seems fine. delivery was 3 days late because apparently Scotland (I'm in the centre of Edinburgh) is considered "rural". When I called to ask where it was, I was told they couldn't even apologise for the delay, as that was "the policy" that I had agreed to at purchase.”

Helpful Report

Posted 1 month ago

Hello, Thank you for taking the time to share your thoughts. We're glad to hear that you find the bed itself to be fine, but we're truly sorry about any confusion or disappointment with the delivery. We do try to make the estimated delivery areas very clear in our communications from point of order with follow up information sent via email automatically. Your feedback regarding delivery policies will be taken into consideration as we continue to improve our processes. We appreciate your understanding and hope to provide a more seamless experience in the future. Kind Regards, The Reviews Team

Posted 1 week ago

Getlaidbeds.co.uk is rated 4.4 based on 1,999 reviews