Get Laid Beds Reviews

4.5 Rating 1,371 Reviews
86 %
of reviewers recommend Get Laid Beds
4.5
Based on 1,371 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Get Laid Beds Reviews
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Phone:

020 3695 2463

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

Get Laid Beds 5 star review on 23rd April 2024
Anonymous
Get Laid Beds 5 star review on 12th April 2024
Chris Jones
Get Laid Beds 5 star review on 8th April 2024
Nicola Chan-Lam
Get Laid Beds 5 star review on 2nd April 2024
ANITA COOKE
Get Laid Beds 5 star review on 26th March 2024
Julian Oram
Get Laid Beds 5 star review on 18th March 2024
Charlotte Packenas
Get Laid Beds 5 star review on 18th March 2024
Charlotte Packenas
238
Anonymous
Anonymous  // 01/01/2019
5 pieces of my bed frame were delivered damaged. £35 of compensation was offered on a £750 pound bed.
Helpful Report
Posted 1 month ago
Good Afternoon, Thank you for taking the time to leave a review. You ordered on the 3rd of March for delivery on the 15th. We are very sorry you experienced delivery damage to your order on the 15th. Its very frustrating when this happens as we rely heavily on our 3rd party couriers to handle your order with as much care a possible. From the photos provided we could see that the scuff marks and slight splinter of wood were all on internal parts that would never been seen and would be further marked with screw holes during assembly. There would have been no structural issues. The bed would still be able to be assembled and used securely. For the inconvenience caused we offered a partial refund that reflected the damage caused or we could replace the parts. You opted for replacement parts. In order for us to be able to provide the exact parts required you were asked to mark a diagram to show the damaged parts. The suggested parts were contradictory to what you had previously given in photos. To ensure we got it right for you we needed to see the additional damage that was now being reported differently. You asked that if you were to provide additional images that evening how soon would we be able to remake new parts and deliver. We gave you the earliest date which was 6 working days later from that date. As all of our beds are made to order this would have been the earliest we could raise, produce and dispatch the parts for that bed design as a priority. You have since declined the replacements and we have now made arrangements to collect the frame for a full refund. Once it has been returned your refund will be processed back to the original method of payment used. Once again please accept our apologies for the damage caused to your order. Kind Regards, The Escalations Team
Posted 1 month ago
The company made the bed specially and kept me informed at every stage. Excellent customer service and so I can highly recommend them
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Posted 1 month ago
Great service and bed delivered on time. Beautiful, solid bed. We would definitely use and recommend Get Laid Beds.
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Posted 1 month ago
This is the 2nd bed I've bought from Get Laid Beds. They are excellent quality and the delivery and assembly service is brilliant.
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Posted 1 month ago
Kept upto date with production and delivery of our bed. Delivered and assembled by Francesca who arrived on her own when it was supposed to be two man delivery and assemble order.We helped her with getting bed upstairs to save her time.
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Posted 1 month ago
Nice looking Japanese Bed. Instructions were ok , slight discrepancies between them and what is supplied. Surprised some of the screw holes are not predrilled . Have yet to sleep on it so will see. Looks and feels sturdy so pretty happy .
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Posted 1 month ago
Great bed beautifully made
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Posted 1 month ago
Our bed was delivered on the scheduled date, but came without instructions or screws. A quick call confirmed that was their error, they promptly emailed us the instructions and reimbursed us to buy some screws rather than wait for them to mail them to us. Assembly was pretty easy, though also looks like they sent us an additional plank of wood which we’re pretty sure was superfluous! Headboard was initially very creaky, remedied this by putting extra biscuits between the planks. Also the floating shelf didn’t really sit horizontally, easy fix with a as bit of cardboard wedged underneath, nor a big deal but not ideal. All in all we’re happy with the bed, looks good, feels sturdy, would probably buy from them again but would definitely post for someone to put it together!
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Posted 1 month ago
Had my bed 4 years just ordered 2 more for the kids as they will last forever and look fantastic
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Posted 1 month ago
Brilliant product and service. Very satisfied overall and great delivery team. Bed is very well made and sturdy.
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Posted 1 month ago
Well packaged, arrived on time . Opted for the space saver bed as not much room and it looks great. Also seems to be very sturdy. In the words of my partner ‘that was the easiest bed I have ever put together’ Thankyou
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Posted 1 month ago
Stylish design 👌 and individual approach to each customer 👍 definitely will recommend 👌
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Posted 1 month ago
Very happy with the whole experience: the bed is lovely and exactly what we were looking for. Thanks :)
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Posted 1 month ago
Excellent service and delivery and excellent quality of the bed
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Posted 1 month ago
I wish I had known about this company way earlier! My new bed is of wonderful quality, and you can tell that the team behind it are very talented. Hearrily recommend.
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Posted 1 month ago
The whole process from initial inquiry to receiving my new ottoman bed was very smooth. I received regular updates on the progress and the bed was delivered on time. Putting the bed together was quite straightforward and I am extremely pleased with the finished result.
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Posted 1 month ago
I've had some of the best nights sleep since getting my new bed. Great quality wood, simple instructions. easy to order, good delivery service used. All for a fantastic price. Couldn't recommend them enough.
Get Laid Beds 5 star review on 8th March 2024 Get Laid Beds 5 star review on 8th March 2024
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Posted 1 month ago
Excellent quality. Sturdy bed with solid slats. Great assembly service. Good communication re delivery. Excellent mattress also.
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Posted 1 month ago
The bed is really beautiful, came just as decribed and feel really good quality. We put it togther, but for the small cost of getting someone else to do it i would recommend this service. It was simple enough but the wood quality is so good that it was actually quite hard work to put togther.
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Posted 1 month ago
Love the bed and delivery was efficient. Annoying that there weren’t enough screws so the person we paid to construct it for us had to go and purchase more!
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Posted 1 month ago
Get Laid Beds is rated 4.5 based on 1,371 reviews