Getlaidbeds.co.uk Reviews

Name: Getlaidbeds.co.uk
Address: Barn 3-5, Wharf Way, Leicester, Leicestershire
Rating: 4.38

4.4 Rating 2,362 Reviews

84 %

of reviewers recommend Getlaidbeds.co.uk

4.4

Based on 2,362 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

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Getlaidbeds.co.uk 5 star review on 21st December 2025

313

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Mattress is fab. Delivery was rubbish. Booked and paid for 4/12/25. Took time off work. No show. Email late on the night of 4/12 saying it’d be delivered on 5/12. Another day off work and a loss of income. Not good.”

Helpful Report

Posted 1 month ago

“Super-efficient, short lead time, excellent pre-delivery communications, good quality, UK made, straightforward assembly, 100% happy!”

Helpful Report

Posted 1 month ago

“Excellent bed, easy enough to assemble. It has felt good after a week of use. Delivery is through an external company called Furdeco, who delayed the delivery, but Get Laid Beds promptly refunded my delivery fee which I had paid for an express delivery. So I am happy with their customer service too. Thankfully, product arrived in good condition, so no returns were necessary.”

Helpful Report

Posted 1 month ago

“We have two beds now from Get Laid Beds and we are really happy with both of them. Solid and sturdy !”

Helpful Report

Posted 1 month ago

“Sign sealed delivered.”

Helpful Report

Posted 2 months ago

“The bed is poorly made . Side rails were not notched out sufficiently to slide into the base and there were no pilot holes drilled for the mid rail . If I didn’t need a bed to sleep on that night I would have sent it back !!! However fortunately my husband is a carpenter so was able to make the needed adjustments. The only thing good was the effort of the delivery drivers getting the mattress upstairs”

Helpful Report

Posted 2 months ago

“I found them to be an impressive company. I was kept up to date with progress, and the bed was delivered on time.”

Helpful Report

Posted 2 months ago

“The bed is lovely. The only thing that would be great would be a link to instructions on how to pair the remote to the base. That took me a while to find. I love the bed.”

Helpful Report

Posted 2 months ago

“Second bed from Get Laid Beds. Quality of materials and service is excellent, and I was also really pleased when they agreed to replace a piece of the bed that was chipped/knocked in transit - they were quick to address it and organised an expedited delivery of the piece in no time. Excellent service - quick, communicative, and proactive.”

Helpful Report

Posted 2 months ago

“I purchased the Shoreditch bed frame with the headboard in the satin honey stained pine. The bed frame was delivered in 5 long cardboard boxes and was relatively easy to carry upstairs to the bedroom. When we started to build it, we discovered that the headboard didn't have any pre-drilled holes and some of the pre-drilled holes in the slates were not in the correct place when arranged evenly across the frame. Luckily we had a electric drill and a measuring tape so were able to build the bed without any further issues, which took over 2 hours, with 2 people. The Shoreditch design is good as it allowed us to fit our super king mattress into the available space. Initially, I wasn't sure about the platform style as I thought the mattress may slide around, but this wasn't a problem in the end. Overall, the frame is nice and sturdy and looks great.”

Helpful Report

Posted 2 months ago

“Very pleased with the customer service. There were a couple of issues with delivery (arrived later than expected and slight damage), Elisha resolved this with us very promptly to our satisfaction and liaised with their delivery partner as required. Bed looks good (and smells great .. of pine), hoping it will last a long time.”

Helpful Report

Posted 2 months ago

“Great bed, easy to put together and solidly built. We also bought the luxury mattress, which is fantastic. Really comfortable. We were kept well informed throughout the process. Delivery was spot on with an email and a call the day before, and another call about an hour before delivery. Excellent.”

Helpful Report

Posted 2 months ago

“Ashley was so helpful and knowledgeable. Gave us samples. Had to ring for extra sizes 10 mins after we had left. Ashley kindly went straight away to get the measurement needed. I phoned the day after for more samples, and they obliged. Samples arrived in 48 hours.”

Getlaidbeds.co.uk 5 star review on 29th November 2025

Helpful Report

Posted 2 months ago

“The bed is sturdy once built However it was sent with the wrong instruction booklet making things more tricky than they needed to be. Also one of the screw positions for the bed legs is tricky to get in due to the position of the slat support and the length if the screw.”

Helpful Report

Posted 2 months ago

“Arrived as the time slot suggested that morning, the guys were very good, and the delivery website was the best I've seen yet, it meant I could go out of the house on the day, knowing exactly where they were. The bed is finally up, took an hour (using a standard home power-drill) once I had all the bits out of the boxes, and I am an office worker not a builder. Its a nice heavy wood frame, looking forward to sleeping in it tonight.”

Helpful Report

Posted 2 months ago

“Poor quality thin mattress that lasted 2 days. Complete waste of money and it wasn’t cheap.”

Helpful Report

Posted 2 months ago

“Easy to pick up the phone to. Ordered online website user friendly. Email updates giving progress reports on status. Delivery A1 on time with great updates from delivery company . The delivery guys were great , on time, parked sensibly and were friendly and helpful. The bed we put together within the hour. We are used to flat packed as our stairs are impossible. The matress was delivered at the same time Well packaged and flat. The whole experience with get laid has proved to be excellent and we will certainly buy from them again! Many thanks”

Helpful Report

Posted 2 months ago

“Fantastic quality, really solid construction. Very happy with our purchase.”

Helpful Report

Posted 2 months ago

“Love the bed! It was very well packed and mattresses had 3 layers of plastic to keep them clean and undamaged Didn't give 5 stars as the wood wasn't as good quality as I'd expected Some pieces had paint chipped off plus one off the castors was missing for one of the storage draws But other than that it's a great bed”

Helpful Report

Posted 2 months ago

“The mattress is poor with no protector. Very thin and not worth the money.”

Helpful Report

Posted 2 months ago

Getlaidbeds.co.uk is rated 4.4 based on 2,362 reviews