Getlaidbeds.co.uk Reviews

Name: Getlaidbeds.co.uk
Address: Barn 3-5, Wharf Way, Leicester, Leicestershire
Rating: 4.39

4.4 Rating 2,050 Reviews

84 %

of reviewers recommend Getlaidbeds.co.uk

4.4

Based on 2,050 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

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Getlaidbeds.co.uk 5 star review on 24th June 2025

301

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order, easy to assemble, although it’s best with two of you. My daughter helped me, but it didn’t take long to assemble. Looks great. This is my second bed from Laid Beds. Very pleased with them”

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Posted 1 month ago

“The Ohio Day Bed is fantastic! Easy to assemble, excellent service, and a sleek, unfussy design. It effortlessly doubles as a stylish sofa and a comfortable bed. Highly recommend!”

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Posted 1 month ago

“Ordering & informational emails very good. No problems.”

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Posted 1 month ago

“As a company and website presence, easy to work with and navigate. The bed was good and as displayed and easy to assemble. All in all, a good experience.”

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Posted 1 month ago

“The best price around, quick delivery and the best bed we’ve ever had. Absolutely gorgeous, can’t recommend highly enough.”

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Posted 1 month ago

“Dear Gentlemen, Received the bed frame, but haven't put together (due to space is still under renovation) but for purposes of this feedback, we took inventory of the parts and found out that the we are missing 4 60mm screws from the indicated 22 screws, we only have 18 pcs of the 60mm screws. Kindly send the missing parts ASAP. I also sent an email on this, kindly refer to that as well. Thank you/ Jean”

Helpful Report

Posted 1 month ago

“My ottoman storage bed is brilliant, so useful for my small bedroom. It was easy to assemble following the clear instructions provided and feels very solid. Also thankfully no creaks! I highly recommend.”

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Posted 1 month ago

“Average product for high price.”

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Posted 1 month ago

“They have downgraded the build of their beds, there are fewer slats and the polishing isn't same as what it was in 2022, they have increased their prices too by about 40%. Not the same solid built anymore, its a shame they call them bed of Britian.”

Helpful Report

Posted 1 month ago

Hello Priyank, I'm sorry to hear that your experience hasn't met your expectations. We strive to maintain high standards in our products, and your feedback is invaluable to us. We really appreciate your observations regarding the build quality and pricing. We are continuously working to enhance our offerings, and we take concerns like yours very seriously. We will pass along your comments for review. Kind Regards, The Reviews Team

Posted 1 month ago

“Like the look of the finished bed, but it was an incredibly difficult job to assemble it and the instructions were not helpful. Customer service was not helpful in advising on delivery options - wouldn’t pass delivery info on to the courier- and resolving a failed delivery.”

Helpful Report

Posted 1 month ago

Hello, Thank you for sharing your experience. We’re glad to hear you like the finished bed, but we're truly sorry that the assembly process was frustrating and that the delivery did not meet your expectations. The details given was not something that could be accommodated by the courier due to the style of delivery chosen. Your feedback about the assembly instructions and delivery communication is important to us. We're always looking to improve and will take your input into consideration as we work on these aspects. We appreciate your patience and hope to turn your next experience into a positive one. Kind Regards, The Reviews Team

Posted 1 month ago

“Pretty good bed. All the parts came in 3 boxes. Parts seem solid and nicely machined. Whole thing went together with just a drill. All screws and collers provided. The instructions were a little vague and didnt match up exactly to the model i bought but some of the parts were labled (HB M for headboard middle as an example) so it was not too bad to figure out. All wooden construction and no annoying little plastic bits to deal with. Yea, pretty good bed.”

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Posted 1 month ago

“Since using the bed,i have had brilliant night sleep thanks.very much ,pleased with the workmanship could do with another 2/3 slats but overall great bed 🛏️👍”

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Posted 1 month ago

“Excellent service, bed is of fab quality and stained well tonour chosen colour. Staff happy to discuss alterations and made a bed exactly as we wanted it. Was a little alarmed there were no central legs on a king-size but it's so strong and well made holding up great”

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Posted 1 month ago

“Wonderful solid wood bed made in a traditional way. My daughter loves it and it fits into her room perfectly. We wanted a day bed design so it could sit in the middle of the wall with the recess either side. Looks great. Would recommend.”

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Posted 1 month ago

“Half of the pieces were twisted and it was impossible to build the bed. They refused to refund me, asked me to take videos and pic of every and each piece..... (there are like 150...) and proposed to send the "new one" a few weeks later.... So I'm supposed to sleep on the floor for 2 weeks, take 3 hours to send you videos on each piece of wood and just trust that the 2nd delivery will be ok ?”

Helpful Report

Posted 1 month ago

Hello Vivienne, I sincerely apologise for the difficulties you've encountered. It was explained that we could replace the parts for you but you were unable to assist with our requirements. You have since initiated the return and once the item is confirmed as received your refund will be processed. Kind Regards, The Reviews Team

Posted 1 month ago

“Having our bedroom in a loft room has always left us limited for space. Whilst researching space saving options we came across Get Laid Beds. I can honestly say that the whole experience was great. Ordering and customising on the website was extremely easy, and there were lots of updates throughout the process, with delivery on the day it was expected. The bed is extremely well made, excellent quality material and it was so easy to build. The 'eggs' in the packaging were a lovely touch, and the kids have enjoyed decorating them!”

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Posted 2 months ago

“Great quality well made four poster bed in solid oak, very sturdy and looks beautiful in bedroom. Labelling with letter stickers made it easy for joiner to put together. Only issue with delivery not being made on date expected. The bed did not arrive on the day expected and impossible to contact the courier as they don't answer your call or email. Fortunately Get Laid Beds contacted the courier on my behalf and the bed was delivered, albeit 3 days late.”

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Posted 2 months ago

“Super service. Unfortunately there was an issue with delivery, but this was sorted very promptly.”

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Posted 2 months ago

“The delivery was a day later than GLB nominated and incomplete in that one package was missing. I presently await completion of the delivery. I am less than impressed at present and can’t comment on the product as things stand.”

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Posted 2 months ago

Hello Andrew, Thank you for your feedback. We’re truly sorry to hear about the delivery delays and the missing package due to the couriers mistake. If you require assistance from customer service please do not hesitate to reach out. We hope your experience with the product will be a positive one now that everything has arrived. Kind Regards, The Reviews Team.

Posted 1 month ago

“We like the bed a lot”

Helpful Report

Posted 2 months ago

Getlaidbeds.co.uk is rated 4.4 based on 2,050 reviews