Getlaidbeds.co.uk Reviews

Name: Getlaidbeds.co.uk
Address: Barn 3-5, Wharf Way, Leicester, Leicestershire
Rating: 4.38

4.4 Rating 2,734 Reviews

83 %

of reviewers recommend Getlaidbeds.co.uk

4.4

Based on 2,734 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

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Getlaidbeds.co.uk 5 star review on 8th March 2026

318

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can only Give 3 stars, the week prior to delivery I had numerous confirmation EMails to inform me of the delivery date, however on the day of delivery and after taking time off work I had an E mail to say that the delivery wasn't going to happen because the bed wasn't ready for delivery, I phoned customer service to cancel the bed and I was told that the bed wasn’t with the delivery courier, it was actually with the assembly team, the team arrived, constructed the bed……. They had been given the wrong bed, and not only that, the wrong colour bed……I am quite an easy going person and saw the funny side……the look on the assembly team guys face when I told him it was the wrong bed was priceless, the assembly team guys were fantastic, and the bed even though it is the wrong bed seems to be well made, however it creaks and cracks, Im not sure if this is because its made from wood…..but hilarious”

Helpful Report

Posted 1 month ago

“Very happy with my new bed frame. Delivery was on time as specified. The materials are great quality and you can tell it was made with care a expertise. Assembly was simple, I put it together on my own after an evening out 🤭. Would recommend 👌”

Helpful Report

Posted 1 month ago

“I am really pleased with my White Knight space saver bed. Definitely the right choice for a smallish bedroom. Delivery and assembly went very smoothly”

Helpful Report

Posted 1 month ago

“Just moved in to a new place - getlaidbeds were able to deliver and assemble within a couple of weeks. Very happy with the service: particularly Paulo and Tyler who were super efficient (and friendly) at putting it together. The team were responsive over email though there were a few frustrating moments when my emails weren't read properly and I wasn’t always responded to in a timely fashion. That said, they did always get back, and problems were resolved.”

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Posted 1 month ago

“Early delivery, easy to put together and very sturdy and well made.”

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Posted 1 month ago

“Absolutely perfect. We opted to have our beds a bit higher than standard - easier to get in and out of and we're able to store large cases underneath. Great bit of British craftsmanship.”

Helpful Report

Posted 1 month ago

“Very good quality and easy to assemble. Very nice colour, would highly recommend.”

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Posted 1 month ago

“Excellent service, delivery and product. Great value for money for a gorgeous four poster to last a lifetime.”

Helpful Report

Posted 1 month ago

“Atrocious. Poor finishing. Poor CNC machining. Poor sizing. Poor customer service. Poor quality management. Poor adherence to marketing pictures. Poor alignment. Sloppy mortice and tenon joints. Exterior screws visible that should not be. Dangerous finish that could cause splinter injury. Colour matching is like a pick and mix, would sir like light, medium or dark oak? Nevermind we'll supply every colour available. This company needs a serious management review of manufacturing design, quality and issue resolution. I am on the verge of returning my bedframe for a full refund if they don't resolve the issues I have escalated. I am still waiting for a call from their management team, this is likely a futile exercise. My wife and I will end up with new mattresses on the bedroom floor instead of on a bed frame. Disgusted. I do not recommend getlaidbeds and will be writing more reviews in many more places if they don't wake up and resolve my issues! Asking me to review getlaidbeds during a formal complaint process is further evidence of incompetence and stupidity alongside asking for photos your IT system rejects !”

Helpful Report

Posted 1 month ago

“I rang esp to ask how easy the bed was to assemble. I was told it was extremely easy and would only need two people for a few steps. How wrong was that information! It took four adults over two hours to put together and the instructions, esp the images, are useless. I’d buy elsewhere. Not worth the price tag”

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Posted 1 month ago

“Our bed is amazing, it has completely transformed our sleep. I dont know why we didn't get one sooner. So happy. Bed was easy to assemble as well.”

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Posted 1 month ago

“This is the second bed I’ve bought from Get Laid Beds. They are incredibly well made and simple but stylish. I feel they will last a life time. I will definitely buy another bed from here when required.”

Helpful Report

Posted 1 month ago

“Our first purchase with Get Laid Beds and it was seamless. A smooth online purchase and home delivery with notifications all along the way. It was easy to put together and the end result looks L’s as good as advertised. Food purchase!”

Getlaidbeds.co.uk 5 star review on 31st August 2026

Helpful Report

Posted 1 month ago

“I bought the Japanese Storage Bed in solid Sapele wood. It's a great quality modern bed with a surprising amount of storage and makes the room look much larger - would recommend two of the underbed drawers as you can fit one under each side - there is a beam under the middle of the bed that keeps them in place.”

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Posted 1 month ago

“Produit de qualité, conforme à la description. Livraison rapide pour un produit plus ou moins sur mesure . Je recommande .”

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Posted 1 month ago

“Hi, I would love to write a review but I haven't received the parcel yet. Fedex people are changing delivery date every now and then. Their customer service is so bad. I dont know how to reach them out. Please help me to resolve this. It is never your bed but the delivery people. Thank you”

Helpful Report

Posted 1 month ago

“Get Laid Beds have been fantastic to deal with. Everything was efficient from ordering to having to delay my delivery date due to moving house and then having to change the address at the very last minute. I’m really pleased with my bed. It was really well packed and easy to assemble with clear instructions. It’s very solid and well made and looks exactly like I wanted it to!”

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Posted 1 month ago

“Although it would have been helpful to have a more precise time for delivery/assembly, we were generally very pleased with the service. Adam was very friendly, speedy and efficient in assembling the bed.”

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Posted 1 month ago

“Low Tokyo Bed is a top quality piece of craftsmanship. Our heavy family of wriggly and restless sleepers have destabilised many wooden bed frames over the years and so after much research I bought a Low Tokyo bed frame from Get Laid Beds. It is in another league to every other bed I have owned, including some which were very expensive. It is superbly engineered with top quality materials. Follow the instructions carefully, they are well explained, and you will be delighted with this beautifully designed bed. There are also instructions on how to disassemble the bed properly for moving house. Also, Get Laid Beds are a great company to deal with, their customer service is excellent, actually one of the best I have come across.”

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Posted 1 month ago

“Emails throughout with update on order. Really high quality product compared to others viewed (eg John Lewis) Very easy to assemble, pre-drilled etc.”

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Posted 1 month ago

Getlaidbeds.co.uk is rated 4.4 based on 2,734 reviews