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Get Laid Beds Reviews

4.5 Rating 1,402 Reviews

86 %

of reviewers recommend Get Laid Beds

Company Reviews

Product Reviews

4.5

Based on 1,402 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

020 3695 2463

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

Get Laid Beds 5 star review on 30th April 2024

Get Laid Beds 5 star review on 30th April 2024

Get Laid Beds 5 star review on 30th April 2024

Get Laid Beds 5 star review on 29th April 2024

Stefan Damnjanovic

Get Laid Beds 5 star review on 29th April 2024

Stefan Damnjanovic

Get Laid Beds 5 star review on 29th April 2024

Stefan Damnjanovic

Get Laid Beds 5 star review on 23rd April 2024

245

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have received damaged bunk bed for kids and we did refused to take the product on delivery. Now our kids has to sleep on the floor on mattress as we do not have any bed for them, this is really unacceptable. We have been told the replacement bed will be delivered but till then our kids need to sleep on the floor. When we asked for compensation for the inconvenience that is what we got as a response. "In regards to a partial refund, unfortunately we do not offer this alongside a full bed replacement. Please accept my apologies for any disappointment caused. If you wish for a refund we can cancel your replacement for you and issue a full refund." They are very arrogant and not best provider, very poor customer service.”

Posted 2 months ago

Good Morning, Thank you for taking the time to leave a review. We are very sorry for the aesthetic issues you had with the finish on the bed frame. To avoid any disappointment the delivery team should have assembled it for you to use in the meantime while we made a whole new bed for you as structurally this would not have caused any issues to you. We are very sorry that our procedures in resolving your issues did not meet your expectations. I can see that the customer service team were polite and clear throughout the communication. Your full replacement bed frame was delivered and assembled the following week, due to all of our products being made to order the was the earliest we were able to make the replacement and provide the assembly service. Please accept our apologies for any disappointment caused. Kind regards, Escalations Team

Posted 2 months ago

“Amazing from start to finish”

Posted 2 months ago

“Perfect for our attic bedroom”

Posted 2 months ago

“Wry well made bed. Excellent construction by a delightful young lady.”

Get Laid Beds 5 star review on 27th February 2024

Posted 2 months ago

“Very pleased with our king size Oxford bed. Easy to order from their website at a good price. Lots of choice too. Delivery was excellent and we paid a little more for delivery to the bedroom. Overall, would highly recommend the company.”

Posted 2 months ago

“Could not assemble my beds ( 2 of them ) am awaiting return of my assembly fee ,”

Posted 2 months ago

“Very happy with our new king size bed. Was delivered to our room of choice and quite straight forward to put together. The only thing was that we needed to screw down each slat (there wasn’t pre built slots or holes for this). But the overall finish is sturdy and looks great.”

Posted 2 months ago

“Very smooth and trustworthy. Very good quality bed frame”

Posted 2 months ago

“The bed is OK, but for the price I expected better. However, only 18 of 90 (20%) of the screws and screw cups were delivered. I was offered next day delivery for the missing hardware, which meant completion of my son's bedroom would be delayed (bearing in mind everything was timed for during school half term), or I could purchase the hardware myself up to the value of £10. Because there was so many missing, the hardware cost ~£15 and additional compensation has been declined. So, I recommend you don't plan to build any Get Laid Beds product on the day of delivery, or, be prepared for a trip to screwfix and some unexpected costs, frustration and admin.”

Posted 2 months ago

“Very pleased with the space saving design and the wood was a nicer finish than expected. Some of the screws were very hard to get in with a hand screwdriver but I managed it eventually. The instructions could also be a little clearer, especially for the slats, although it's fairly obvious what needs to be done. Mattress is very comfortable and all in all, a good purchase.”

Posted 2 months ago

“Easy ordering process, excellent communication throughout and quick, friendly and efficient installation.”

Posted 2 months ago

“When ordeing the bed I specified a date as this was a present for my son. Upon delivery only 3 of the 4 parcels turned up. The 4th was lost. It took a lot of emails, phone calls and messages to GLB and Panther. I also had to escalate this within GLB as the responses given were poor. I did manage to get it delivered within the week, but sadly not in time for the birthday. The quality is good, and it was easy to put together. Not sure I would put myself through this again.”

Posted 3 months ago

“I think the product (Low Fuji attic bed) is excellent quality and should last for years to come, and I am very happy with it. However I built it myself and the instructions were very confusing. The list of contents on the paper instructions did not match what I had been sent, also the 3D image on the website did not match what I was supposed to build. I got there in the end with customer service who were great, but they really should include instructions on the website that exactly match the product ordered - it would have saved me a lot of time!”

Posted 3 months ago

“Excellent quality and service! This is the third bed purchased and we are very happy with the service, from start to finish, and the quality. Highly recommended!”

Posted 3 months ago

“Beautiful sturdy bed. Well made and painted. Highly recomend.”

Posted 3 months ago

“Easy to order, arrived when it was suppose to and easy to assemble. All round brilliant - and it looks pretty cool too 😁”

Posted 3 months ago

“Efficient service, great product.”

Posted 3 months ago

“I'm sorry to give such a bad review but for the money we paid I'm seriously disappointed. I chose to build the bed myself. As a mechanical engineer of 12 years and a design engineer for the previous 2 , I should be able to handle a bed? However I assumed the letters on the corners of the sides, head and foot board should match up but they didn't. After hand screwing the 60mm screws into all 4 corners of the solid oak I realised that it had been stickered up wrong as the hinge mechanism was closer towards the foot end of the bed and the strut was on the wrong end of the hinge. Therefore had to disassemble the bed and start from the beginning. Please may I suggest looking at a better way to attach the sides. Posi headed screws are not convenient, when the access is limited and you have to use a screw driver. Hexagonal headed screws would be better; you'd be able to use an Allen key and tighten the bolts up better. Metal threaded inserts would be even better rather than self tapping into solid oak To attach the hydraulic struts to the triangular brace, you use a nut and bolt. I can only guess this is so that you can replace the strut easier but due to access, you'd have to remove the brace from the bed anyway. The head of the bolt, although reduced, still gets in the way of the bed and hinge so both braces have to be fitted at an angle. As well as this, the slot in the bolt is very shallow and its awkward to tighten. Surely it would be better to weld a pin into the brace, with a bushing on either side of the strut to reduce the huge amount of play? My next suggestions are a bit picky but we paid over 1000 pounds for this so I expect better. There are some fairly large gaps in the external slats and joints where the wood is bowed and the holes are slightly off. The hole in the leather strap is not in the middle and I'm wondering if there is meant to be two holes in it? And there are no spots or markings on the bed for where the horizontal slats are meant to go, so laying the slats in an even fashion takes more time than it needs to. Lastly, the headboard and footboard where pre built which I am grateful for but you included all the bolts and biscuit joints for both parts as if I was to build it myself. As a company you'd probably save a lot of money if you only provided the bolts that are required?”

Posted 3 months ago

“The company helped me to chose a bed and mattress; both of which, I am very pleased with. I had not realised that the frame and mattress would be delivered by two different operators and was very confused when I got two messages the day before giving me two different delivery times. Warwickshire Council were the only downside, with their parking restrictions in our area -requiring a substantial sum of money required for parking whilst it was assembled.”

Posted 3 months ago

“Very helpful in helping me pick a bed. Fast delivery”

Posted 3 months ago

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Get Laid Beds is rated 4.5 based on 1,402 reviews