Getlaidbeds.co.uk Reviews

Name: Getlaidbeds.co.uk
Address: Barn 3-5, Wharf Way, Leicester, Leicestershire
Rating: 4.40

4.4 Rating 1,980 Reviews

84 %

of reviewers recommend Getlaidbeds.co.uk

4.4

Based on 1,980 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

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Getlaidbeds.co.uk 5 star review on 12th May 2025

298

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“really easy assembly and shipped and delivered on time. I loved the updates on the process of it being made to, felt very informed. When the bed frame arrived it was easy to assemble and it excellent condition. It feels like excellent quality and looks great in our room.”

Helpful Report

Posted 3 months ago

“Very happy with the bed quality and the fact it’s made in the UK, very happy with the delivery, not happy about the £200+ drop a week or so afterwards buts that’s how it goes.”

Helpful Report

Posted 3 months ago

“The review won’t be good, so I will keep it short. The order follow up is good. The mattress is good. That’s it. The frame is just a joke but you might know it already. The frame is a scam honestly. Unfortunately I won’t be promoting your company in great. What else I can say?”

Helpful Report

Posted 3 months ago

Hello Mederic, I am sorry to hear about the poor experience you have received from us. Having checked our records I cannot see any communication from yourself to our customer service department. We would love to help you get this resolved! Please could you email your query with any supporting photo's/videos to hello@getlaidbeds.co.uk Thank you in advance.

Posted 3 months ago

“Great communication, fast delivery and lovely Oxford bed! Everything was good”

Helpful Report

Posted 3 months ago

“Great bed - solid construction easy to assemble - love it, and it was delivered exactly as requested when I placed to order Good job all round 👍”

Getlaidbeds.co.uk 5 star review on 10th February 2025

Helpful Report

Posted 3 months ago

“Excellent service Summer 4 poster in black, amazing quality product easy to assemble and everything lined up and matched perfectly, solid and sturdy as you would expect, great customer service from ordering to delivery, look fantastic in our new bedroom project, Highly recommend get laid beds to anyone”

Helpful Report

Posted 3 months ago

“Great selection and service”

Helpful Report

Posted 3 months ago

“We recently purchased a four-poster bed from Get Laid Beds, and I’m very happy with the build quality. The craftsmanship is great and everything lined up exactly where you’d expect. It’s sturdy construction and beautiful finishing. The bed feels incredibly solid and durable, overall we’re impressed with our purchase and highly recommend Get Laid Beds to anyone! :)”

Helpful Report

Posted 3 months ago

“This is a great company, efficient and easy to communicate with. Being very pleased with the bed I bought 2 years ago I have just bought a second one for another bedroom.”

Helpful Report

Posted 3 months ago

“Happy overall, but expected slightly better for the price. No problems with delivery or timescales. Building was fairly straightforward if you're that way inclined, but some of the instructions were misleading (and one step we actively decided to do the opposite of what it seemed to be suggesting). Also not helped by the fact the instructions were for a slightly different bed than mine! Was also very glad I had a friend with power tools to help me, would have been a much harder job by hand. Disappointed that there were some scuffs and a gauge out of the headboard on both sides. Know it's a natural, handmade product, but feels like that damage could have been avoided. Was also disappointed at the gap between the slats, ended up having to put them about 7.5/8cm apart to space them out evenly across the base, which is a bigger gap than recommended for most mattresses. Partly my fault because I'd misunderstood the section of the website talking about their "better than industry standard" slats, but still... Overall, looks good, so far functions as you'd expect. But not sure I'd buy again for the price”

Helpful Report

Posted 3 months ago

“The bed in incredible - sturdy, elegant and definitely good material. Assembling it was not as easy though, as the instruction were not always clear.”

Helpful Report

Posted 3 months ago

“Assembly of the headboard for the Kensington bed is unnecessarily time consuming. Why are there not pre-drilled holes in the three panels that make up the board. One week after assembly the feeling of annoyance is there every time I go to bed. I’m sure it will pass but it could easily have been avoided with some predrilled holes!”

Helpful Report

Posted 4 months ago

Hi Karl, Thank you for taking the time to share your thoughts on the Kensington bed. I’m sorry to hear that the assembly process was frustrating for you. We appreciate your feedback regarding the pre-drilled holes, and I understand how that can impact your experience. It’s our goal to ensure that the setup is as smooth as possible, and your suggestion will certainly be taken into consideration for future improvements. If there’s anything else we can assist you with or if you have further concerns, please feel free to reach out to our customer service team. Best wishes, Reviews Team

Posted 3 months ago

“We’ve had the low Tokyo king size bed in cinnamon varnished pine about two weeks and so far it’s been a complete success. Delivery was painless and it was intelligently packaged which made getting it up several floors very easy, and the build quality is excellent and feels built to last.”

Helpful Report

Posted 4 months ago

“As other reviewers have shared, we had multiple issues with our order relating to the quality of the product. Firstly, the bed arrived with gaps in the finish in several places showing bare wood. When I raised this with customer service they sent a wax stick, which was disappointing given it should be a brand new product with no issues. Several pieces of wood were warped and the end of the bed rattles noticeably. One of the slats had a large hole which had to be replaced. Some sections of the bed had been repaired with a wood filler which is noticeably darker than the wood stain. The headboard has a large dent from a knot which is unsightly. We will not use this company again. Extremely overpriced for the quality of product and customer service extremely poor.”

Helpful Report

Posted 4 months ago

“We have an unusual mezzanine in our house that literally just has enough space for a double bed and not much else. It creates an incredibly peaceful space though as you can't get a desk or, tv, or much else up there so you are really going to be undisturbed! The space saver bed was exactly what we needed. Not too tall either which was useful as the room has a sloping window. The bed was easy to put together and feels robust and sturdy. I was impressed by the offer of a guarantee as well so I feel safe that I can go back to the company with any queries. Happy to see they used FedEx which I find to be a reliable courier company too.”

Helpful Report

Posted 4 months ago

“Everything went as planned. Customer services were easy to contact.”

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Posted 4 months ago

“Lovely bed, relatively easy to assemble. Although, some of the images could be a wee not clearer... I missed the wee biscuit things first time around. I only realised because we also got the storage drawers and the instructions for those mentioned them - would be helpful if the instructions had words too. Although I appreciate it was also because I was just ploughing on ahead... The bed is a really good height, we are still waiting for a new mattress, but it looks fab! Seems pretty solid too Delivery was good, came on the day we booked.”

Getlaidbeds.co.uk 5 star review on 1st February 2025

Helpful Report

Posted 4 months ago

“Service updates, for example, how the team is getting on with your order along with updates on delivery. The delivery team was great with informing you on when they will get to you.”

Helpful Report

Posted 4 months ago

“It arrived on time and had a call from the delivery company 45 minutes before. We was not offered the put together service as it wasn’t covered in our postcode which was disappointing. We couldn’t put the bed up straight away as waited for a skilled friend who is an expert in construction and thank goodness we did. We had 8 boxes and found the instructions in box 8! The instructions could be vastly improved. Three hours later and some parts of it did take four people to hold whilst sections were screwed together. I wouldn’t recommend for diy novices to undertake putting this ottoman style bed together. However, the bed feels sturdy. Some small marks on the wood and a couple of little chips can be seen.”

Helpful Report

Posted 4 months ago

“We arrived at Get Laid beds as we were looking for a robust and stylish solid bed. The service was efficient and fast and we are delighted with the bed. We looked at so many beds and many of the robust solid wood beds were old fashioned and Getlaid beds fitted our brief perfectly !”

Helpful Report

Posted 4 months ago

Getlaidbeds.co.uk is rated 4.4 based on 1,980 reviews