Getlaidbeds.co.uk Reviews

Name: Getlaidbeds.co.uk
Address: Barn 3-5, Wharf Way, Leicester, Leicestershire
Rating: 4.38

4.4 Rating 2,228 Reviews

84 %

of reviewers recommend Getlaidbeds.co.uk

4.4

Based on 2,228 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

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Getlaidbeds.co.uk 5 star review on 25th October 2025

311

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The bed was so nicely packaged with very cute extra details like the hidden eggs and canvas bag with screws. The bed fits together really well and I would definitely recommend this company to others.”

Helpful Report

Posted 4 months ago

“Incorrect instructions (upsidedown bed slats are instructed so the mattress has nothing to nestle into). This is annoying and has surely been complained about before. The bed frame itself is nice though. The mattress quality is not the best and came in quite lumpy, even though it's a spring mattress and didn't get delivered rolled up. I'm quite disappointed overall.”

Helpful Report

Posted 4 months ago

Hello, I am sorry to hear of the problems you have had with our products. I can see to this point there has been no communication with our customer service team. Please email in to hello@getlaidbeds.co.uk so we can help if these issues have persisted. Chris

Posted 4 months ago

“Very pleased with the bed. It looks good and very high quality. Great communication from the GLB team throughout the order process.”

Getlaidbeds.co.uk 5 star review on 24th June 2025

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Posted 4 months ago

“Absolutely in love with our new bed. The quality is amazing, it was easy to assemble and it has the modern rustic vibe we were looking for. It looks really lovely in our bedroom. Would definitely recommend it!”

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Posted 4 months ago

“It arrived on time and took me couple to put together. It is fine addition to the house”

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Posted 4 months ago

“Lovely bed, perfect height for our two year old son and easy enough to put together. Very impressed. Thanks a lot.”

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Posted 4 months ago

“Good quality solid beds however one star lost because of poor delivery, 2 out of 8 boxes arrived 5 days later. This isn't acceptable. I was told this was unusual by customer service team but it's clearly not as other reviews have mentioned issues too. Get Laid Beds are the ones who choose their 3rd party suppliers for their deliveries so it is very much in their control to set SLAs and manage them if they are consistently failing to meet the set standards. Offering a refund of the £29 delivery doesn't really make up for the inconvenience and stress to customers, far better to use a reliable courier and charge for it.”

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Posted 4 months ago

“This is the second bed we’ve purchased from GLB and once again, a very good quality, sturdy, bed. We plan on further purchases - so a loyalty discount wouldn’t go amiss! 😉”

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Posted 4 months ago

“My son was really impressed with this bed. I got him the low bed with no headboard, dark walnut, and the quality of the wood was good excellent. Very authentic, and such a beautiful piece. I was kept informed throughout the process, and was able excited to hear that the bed was custom made. My son likes authenticity and imperfections, and so he is a very happy lad! Will definitely come back here for our next bed!”

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Posted 4 months ago

“The best beds by far. With great customer service.”

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Posted 4 months ago

“We love our bed the quality is unmatched and very unique style. I had to contact customer services for a few queries regarding the delivery date and they contacted me within a few hours on a Saturday! I will be looking to order under the bed storage to match very soon.”

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Posted 4 months ago

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Posted 4 months ago

“Great service and well informed on progress. The bed is fantastic and as expected.”

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Posted 4 months ago

“Easy to assemble, and a good sturdy bed”

Getlaidbeds.co.uk 5 star review on 21st June 2025

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Posted 4 months ago

“Nicely made bed! Easy to assemble.”

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Posted 4 months ago

“Exactly as per picture, great quality of oak wood”

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Posted 4 months ago

“I absolutely love my new Oxford double bed from Get Laid Beds. Looked at lots of bed websites on Google, then came across Get Laid beds. Really good website, with detailed descriptions of all the options and great photos. Huge amount of choice - size, finish, additional options. Made choosing our new bed a real pleasure. Great service from start to finish and the new bed transforms our room! Thank you!”

Helpful Report

Posted 4 months ago

“We've ordered two bed frames from Get Laid. The quality of the frames themselves are really good, we were impressed with how nicely finished they are. Also, the customer service team are really nice. One of the frames had a damaged piece, and we were worried they wouldn't replace it as we'd ordered the bed quite a few months in advance of building it, but they replaced it no questions asked. Also, the first time we attempted to build the frame, we build placed the sides upside down, when I called to ask why the mattress wasn't sitting properly, and freaking out we'd ordered the wrong size, they were so patient, sent extra instructions on how to build. How they didn't call me an idiot and hang-up, I'll never know. So highly recommend”

Helpful Report

Posted 4 months ago

“Good quality bed that is crafted beautifully. The choice of wood is excellent and delivery was on time. The whole experience of ordering is great and it's so simple to choose a slot and make configurations to your bed.”

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Posted 4 months ago

“Overall a good company but we didnt like the construction/design of the Japanese space saver storage bed with sharp metal poles which are a hazard and not what we were expecting.”

Helpful Report

Posted 4 months ago

Getlaidbeds.co.uk is rated 4.4 based on 2,228 reviews