Get Laid Beds Reviews

Name: Get Laid Beds
Address: Barn 3-5, Wharf Way, Leicester, Leicestershire
Rating: 4.45

4.5 Rating 1,417 Reviews

86 %

of reviewers recommend Get Laid Beds

4.5

Based on 1,417 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

020 3695 2463

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

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Get Laid Beds 5 star review on 13th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm not sure you want a review from me yet. I have an outstanding problem with the bed we ordered and your customer services are very unhelpful and seem to be ignoring me. Not a happy customer.”

Helpful Report

Posted 4 months ago

Good Afternoon, Thank you for review. We are sorry that your expectations were not met in regards to the response times from the customer service team. This has been looked into and they have been found to be within expectations during busy times. Sending multiple emails will have delayed our response to you as we work in date order. Your initial issue has been discussed and has been found to be a misunderstanding of the design and assembly of the bed, however we are sending out longer central rail for you to ensure you are happy with your frame and we have offered to assist further if you require it after assembling the new item. Kind regards, The Get Laid Beds Team

Posted 4 months ago

“utter rubbish - looks nothing like the sample. TWICE. They re-sent, and the second bed looks just like the first - a totally different colour than the original sample. Pretty rubbish for a £600 bed. Will be sending it back....again.”

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Posted 4 months ago

“Ingenious floating bed design. No broken toes or shins with this bed.”

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Posted 4 months ago

“Arrived exactly when they said, super easy to make and the quality is fantastic! We love it, it makes a statement in our bedroom!”

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Posted 4 months ago

“Great communication! Very quick! Thank you!”

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Posted 4 months ago

“We were looking for a painted wooden bed and couldn’t find anything in the big furniture stores at a reasonable price, not only are Get Laid Beds well priced but they are made in England. The hardest part was choosing from their many designs. Customer service prior to purchase was excellent as we had a few questions on the design. White glove delivery was brilliant and highly recommended. We chose self assembly which took less than 30mins.”

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Posted 4 months ago

“The staff I spoke to when I ordered the bed were so friendly, really understanding concerning my brother and his neurodivergent status and made the whole process so pain free.”

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Posted 4 months ago

“Not happy with size of bed as it is too small for a standard double mattress and shouldn't have been sold as a standard double. Then customer service informed me I would have to pay to return it. Very disappointed.”

Helpful Report

Posted 4 months ago

Good Afternoon, Thank you for your review. We are very sorry that the dimensions caused any confusion for you. With the space saver ottoman frame the mattress will over hang as described on the dimensions provided. The returns procedure will fall under the standard terms and conditions as stated on our website. Once again please accept our apology for any frustrations caused. Kind Regards, The Get Laid Beds Team

Posted 4 months ago

“There are evident chips in the woodwork. We haven’t built the bed yet but theywere there on delivery. The delivery men were friendly and helpful.”

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Posted 4 months ago

“Very happy with our bed and mattress. Delivery was smooth taken upstairs for us which was appreciated. Build instructions could definitely be better in places, but overall went ok. Bed looks great and very sturdy.”

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Posted 4 months ago

“The bed and mattress are good quality and arrived on time. The delivery operatives were friendly, however, in their haste to deliver quickly, one of them tried to carry too much up the stairs in one journey and knocked two pieces of plaster from the corner of the pillar at the base of the stairs - the staircase had just been decorated a month ago.”

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Posted 4 months ago

“Very well made and good-looking bed. Easy to put together. Looks great.”

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Posted 4 months ago

“I had to return a product(I ordered the wrong size of bed. The Aftersale Service was very professional - Reactive, helpful and efficient! I have bought again with great confidence.”

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Posted 4 months ago

“Excellent VFM. Manufactured and delivered very quickly. Quality is very good indeed.”

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Posted 4 months ago

“Really pleased with our new bed - Simple delivery in parts to enable us to build in the bedroom as we have a listed cottage with tight stairs. We were kept updated and delivery was on time. Well made and attractive, it has provided us with a better nights sleep than our previous bed and look forward to many more sleeps!😄”

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Posted 4 months ago

“Good company, great quality bed, arrived exactly on time!”

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Posted 4 months ago

“Only had the bed a few days so can’t comment on durability but it certainly feels durable! Very very sturdy bed, you can tell it’s very good quality wood. The bed fit together incredibly easily and I was surprised at how few screws it needed. No annoying fixtures or other bits to loose and puzzle together. I didn’t buy drawers but I can fit way more underneath it than I thought too. Double what I could under my last bed. I did a lot of searching before deciding on this bed and I know now it was well worth the price.”

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Posted 4 months ago

“Very good quality and service”

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Posted 4 months ago

“Thank you, we love the new bed. The guys who put it together were very professional and did a great job. We will definitely recommend the product and service to friends.”

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Posted 4 months ago

“Love the bed, but arrived without screws and instructions, I called and they refunded £10 for me to get screws and e-mailed instructions although it turned out he didn’t need them as it’s really straight forward, good quality bed”

Helpful Report

Posted 4 months ago

Get Laid Beds is rated 4.5 based on 1,417 reviews