Getlaidbeds.co.uk Reviews

Name: Getlaidbeds.co.uk
Address: Barn 3-5, Wharf Way, Leicester, Leicestershire
Rating: 4.38

4.4 Rating 2,228 Reviews

84 %

of reviewers recommend Getlaidbeds.co.uk

4.4

Based on 2,228 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

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Getlaidbeds.co.uk 5 star review on 25th October 2025

311

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The bed is excellent quality and I have struggled to find another company quite like GetLaidBeds in terms of style, quality and customer service. GetLaid Beds was very understanding of our new move and was able to reschedule our delivery date to a later time to help us. Customer Service answered our query on a Saturday within the hour. All round, I recommend purchasing from GetLaidBeds. The guarantee is also lengthy so you can trust that the bed will last. I am now looking into purchasing the under the bed drawers to match and create more storage space for us.”

Helpful Report

Posted 5 months ago

“Ordered a white knight bed and every night mattress. Really impressed with the quality and the ease of assembly. The underbed storage box was made to the same quality and looks excellent. Getting the mattress up the stairs was fun, so I would suggest measuring very carefully before ordering as the mattress have zero flex! Very comfortable and looks great!”

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Posted 5 months ago

“Absolutely delighted with Tokyo bed arrived on time easy to build and very solid”

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Posted 5 months ago

“Bought two beds all was well but on delivery there was damage to one of the flat pack boxes. On closer inspection the bed was badly damaged( I would assume this happened in transit).still waiting for a call back as to when I get my beds delivered.”

Helpful Report

Posted 5 months ago

Hello Mark, Thank you for taking the time to share your experience with us. Again we are really sorry to hear about the damage to your bed during transit. It’s understandable that this would be frustrating, and we appreciate your patience as we work on this matter. Rest assured, our customer service team is looking into your situation and have been touch to provide you with an update on the delivery of your two new bed frames. Kind regards, The Reviews Team

Posted 4 months ago

“It is disappointing that the company do not offer an assembly service and the instruction sheet was almost incomprehensible, however following the labeling on the bed (which was not identified on the instruction sheet) worked and ithe bed assembled well. The mattress however is dire. Far too soft, it feels like you are lying in a canyon. The mattress costing over £1.000 will have to be replaced almost immediately, for something former.”

Helpful Report

Posted 5 months ago

Hello Matthew, I am sorry to see you have had issues with our products and services. To this point I cannot see if you've reached out to us for us to be able to help you. Please contact hello@getlaidbeds.co.uk and one of our customer service staff will be more than happy to help.

Posted 3 months ago

“High quality British bed (all the parts were made in the UK). We were impressed with the quality of the bed made for us. We went to see the showroom, ordered it on the day, got progress emails and it was delivered on the scheduled day. Very happy with the whole experience. If you are looking for a homegrown bed, look no further! Highly recommended!”

Helpful Report

Posted 5 months ago

“Lovely bed, looks great, found the instructions were easy, apart from the fact there was a two piece rail under the headboard, which didn't appear on the instructions. However we did easily sort it and the bed is excellent. We love it.”

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Posted 5 months ago

“Fantastic company. Great quality. Strong materials and very nice craftsmanship”

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Posted 5 months ago

“We are very satisfied with our bed. The construction is reassuringly simple and stress-free involving the use of Phillips head screws and an electric screwdriver/drill instead of awkward Allen keys and IKEA Design features. It is the first bed where we have actively felt the support that it offers during the sleep and it makes a huge difference. You drive the screws into the wooden frame itself meaning you can absolutely trust them compared to the usual fold out design which gives practically nothing. You can smell the wood and the statement headboard is stunning. The value compared to mostly inferior beds in the same price bracket especially when on sale is unbeatable. This is all rounded off with an 11 year guarantee. I have taken the time to write this as as a business owner I understand the value of reviews and products of real quality and value are too few and far between.”

Helpful Report

Posted 5 months ago

“Delighted with my GetLaid bed and mattress. Nicely made, all the screws and so on there and clear instructions to follow. 100% customer service-congratulations.”

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Posted 5 months ago

“Very solid and well put together if a little rustic (definate resemblance to fence posts!) I don't doubt it will outlast the guarantee period.”

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Posted 5 months ago

“We are really pleased with our new four poster bed and it was made and delivered really quickly. The assembly did take us the majority of a day but it was straightforward enough once we understood the instructions. One thing I would say is the posters do feel quite rough and we will need to sand them slightly to prevent splinters/cuts etc.”

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Posted 5 months ago

“The Shoreditch bed arrived on time and was easy to assemble. The company kept us informed through out the process.”

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Posted 5 months ago

“Exactly as i expected...very pleased”

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Posted 5 months ago

“Beautifully made bed can still smell some pine very very easy to assemble and a great looking bed”

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Posted 5 months ago

“Very good experience.”

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Posted 5 months ago

“Excellent service from start to finish. Gorgeous bed wound recommend. Arrives all on time”

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Posted 5 months ago

“We love the London bed! Searched high and low for a good bed frame at a decent price and so very happy to have found Get Laid Beds. Communication from the company was great – they let us know when the bed was being built and then again when it was being shipped. It took about an hour to put it together. The process was fairly straightforward, though I would suggest that the company provide a bit more detailed instructions. The frame is super solid, looks great, and our 13-year-old son loves it! It is perfect, just what we were looking for.”

Helpful Report

Posted 5 months ago

“Easy to order, easy to assemble, although it’s best with two of you. My daughter helped me, but it didn’t take long to assemble. Looks great. This is my second bed from Laid Beds. Very pleased with them”

Helpful Report

Posted 5 months ago

“The Ohio Day Bed is fantastic! Easy to assemble, excellent service, and a sleek, unfussy design. It effortlessly doubles as a stylish sofa and a comfortable bed. Highly recommend!”

Helpful Report

Posted 5 months ago

Getlaidbeds.co.uk is rated 4.4 based on 2,228 reviews