I would love to write a review on the bed, unfortunately I have no idea what it's like. I paid for their white glove delivery and build and delayed the date of delivery to one that could accommodate the installation also, took the day off work as until late the night before you only have a 7am-9pm delivery slot. Only to have the bed dumped the next morning at 7.40 with the driver saying 'yeah I'm on my own, nothing I can do, can't build it and can't take it to specified room.' Of course you can't get through to the company until 9am, for them to say, 'we'll try to send someone out in a week or two for the build, nothing else we can do.' Such terrible service, my advice would be to go elsewhere, such as big bed company. The service and after care is far superior. Hoping once the bed is built that it isn't going to be as terrible as the delivery / aftercare service. I can imagine it will be a nightmare to return if it is.