The original express service got canceled, had to reschedule for a week later. Received a bed with faulty parts - so couldn't get my bed assembled, currently have to wait 2 weeks for the redelivery of the parts and assembly. Time between original delivery date and the scheduled date as of right now is a month.
The Delivery/assembly personnel and customer service representative handling the original purchase order (Thia) were lovely.
2 years ago
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