Superb customer service and fantastic beds. We had received confusing information from the delivery company as to when the 2 beds we ordered would be delivered. I spoke with Cara who listened to my concerns and then followed up with an answer to what had become a rather confusing admin error by the delivery company. The beds were delivered on time and are of great quality. I would have liked for them to have been assembled but we're in a very rural location and at this time that service isn't available. However, the instructions were clear and we did manage to put them together and are very pleased with the result. We will need another bed for our spare room and I will definitely order from Get Laid Beds