The purchase process over the phone was smooth and I was expertly helped by Ellie. We did arrange for assembly, and I asked if the assembly team might help to bring the old bed down. Although this is not guaranteed, I was assured that they wouldn't mind. Not so! The delivery team was rude. Although the bed was set up quickly and well, the 2 person delivery team left without asking for a signature or even bothering to say goodbye. We came down to an open front door to a busy with the delivery van gone!
1 year ago
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