We unfortunately had an emergency and had to be at the hospital the day of the delivery, therefore missed it. Despite force majeure circumstances, the company insisted on having us pay another delivery fee. Any other company would have tried at least one more time before charging for failed delivery, and the reason we missed would be understandable to most considerate people. I feel I was taken advantage of in a time of difficulty, and will consider this experience in the future.
1 year ago
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