Starting with the website, right through to delivery of the bed, Get Laid Beds is a company that seems to really care about quality, presentation and service. Once I'd chosen the bed (Kensington double), the ordering and payment process were simple and straightforward, including a handy three instalment payment plan. The beds are hand made, and so take about 10-14 days to arrive. A few days before delivery (the date of which you can choose) I had confirmation that the bed had been completed and was due for delivery soon. The day before date it arrived I received a reminder notice, and then a more specific delivery window was provided for the following day. The drivers Peter and Jay arrived promptly within the delivery window and were very polite and friendly. They placed the bed components in the bedroom, and gave me advice on how to complete the assembly. I ordered the 'white glove' service for a semi-finished bed, so the head board and foot board had been pre-assembled, and I did the rest. The assembly was not complicated, although I would recommend the use of an electric screwdriver as some of the screws are long and can be rather stiff and laborious to do manually. I'm very happy with the finished product... and as you'll see from the photo, Big Ted loves it! 🧸 Altogether a company I'd highly recommend.