Tom Bentley
The original order was placed on 02/01/20 to be delivered for 16/01/20 in which I had to wait in all day, find out it will be 6pm ish arrival taking an evening OFF work, for it to be cancelled last minute at about 5pm. They apologized for this and the next delivery date was 23/01/20 in which again a similar event happened, I had to take time off work and no bed arrived. To recompinsate this I was given an option of wait 2 more weeks so the delivery would be on 06/02/20 and a discount which half was the delivery cost! This would leave this delivery 21days late in which I have slept on a mattress on a floor, and 35 days from the original order. Now to add to this I have been told the delivery can not be made until 13/02/20 showing their lack of customer consideration and not rectifying their mistakes. The available delivery dates are every thursday however I have to wait 2 extra weeks because of their list of errors. Tldr: 4 weeks late delivery with no bed. Still not delivered today! Awful customer service, awful logistics, awful company. If I could purchase a low framed bed from anywhere else I would! If I had time I would sit on the internet and warn everyone to stay away from getlaidbeds. All this with very little faith the bed will turn up on time and very little faith the money owed will be returned on time.
4 years ago
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