Having seen a bed previously, we decided to buy one ourselves. The bed arrived damaged, and poorly manufactured. All 4 legs were replaced due to quality issues, including missing mortices to fit the sides into. There was insufficient hardware, and the way the whole thing is held together is a joke. Fortunately I had the materials/skills to add brackets to hold the ends upright and add a centre runner under the slats to prevent them sagging. I wish I had seen some of the reviews here before buying! In fairness, the support from their staff was very good eventually! I will not be buying from them again.