I was extremely disappointed with this order. This particular hat was $245 and it was packed in the box in a small flimsy piece of plastic-not the more substantial Gigi Pip branded thicker plastic bags that all my other hats have come in. It didn’t even stay on the hat during shipping. Also, the box was barely held together with the tape. It was packed by someone who clearly didn’t care. I also emailed your customer service the night I placed the order with a sizing question and I have yet to hear from anyone. I like to support women-owned small businesses so this transaction was especially disappointing.