Gigi Pip Reviews

Name: Gigi Pip
Address: 571 Deseret Dr, Suite 101, Kaysville, Utah
Rating: 4.08

4.1 Rating 376 Reviews

75 %

of reviewers recommend Gigi Pip

4.1

Based on 376 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Gigi Pip 5 star review on 23rd November 2024

Hollie Massen****

Gigi Pip 5 star review on 14th November 2024

Eliza****

Gigi Pip 5 star review on 27th October 2024

Alisha Ga****

Gigi Pip 5 star review on 25th October 2024

Channtel L****

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ❤️ my hat so much I ordered another one within a week!!! Very good quality. I will order again.”

Helpful Report

Posted 7 hours ago

“Terrible customer service. Package never arrived and when I reached out multiple times for assistance, they kept pushing off assisting me and went as far as lying about delivery services and replacement options. Would not recommend at all. ASN Hats is much better.”

Helpful Report

Posted 1 day ago

“The cutest hat and an amazing company to support! Gigi Pip is hands down the BEST hat company ❤️”

Helpful Report

Posted 1 day ago

“The quality of the straw is very low and cheap for the amount of money this hat cost. My hat looks like it was worn and returned and then re-sold. I am very disappointed and will never order”

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Posted 2 days ago

“Very disappointed with this brand , I order two hat both, but they both were in bad condition they were advertised as new but definitely not brand new they have stains..”

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Posted 2 days ago

“Paid for 2 day shipping and it came right on time!”

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Posted 2 days ago

“Gi Gi Pip the Best in the West”

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Posted 1 week ago

“Hi..I received my hat (great) but not my Zodiac card (Aries). I sent a message to hello@gigipip.com. It’s been over 24 hours and no response. The card is not cheap and I really wished I received my full order. Please GiGiPip…respond to my message.”

Helpful Report

Posted 2 weeks ago

“GigiPip has been such a great brand to shop with. Their website is clean, easy to navigate, and makes the whole shopping process simple. I also appreciate that they seem to restock popular items regularly, which shows they’re really in tune with their customers. Overall, everything from browsing to checkout has been smooth and straightforward. Highly recommend!”

Helpful Report

Posted 2 weeks ago

“Absolutely obsessed with the bag I ordered- extremely fast shipping and the quality is chef’s kiss. I honestly might order in another color, that’s how much I love it. Can be dressed up or down and fits just the right amount for day out! 10/10!”

Helpful Report

Posted 2 weeks ago

“Quality Assurance Issue: I’ve purchased three hats from Gigi Pip. While they’re aesthetically beautiful and fit well, two arrived with noticeable flaws. The straw hat had a stitching issue that left a moderate gap between the straw on one side. One felt hat had a glue stain, and its leather band—glued instead of sewn—eventually came loose and had to be re-glued. I’ve reached out to customer service twice about replacing the straw hat but haven’t received a response, despite paying the extra $5 for free exchanges.”

Helpful Report

Posted 2 weeks ago

“Customer service was terrible. I reached out regarding a shipping issue over 7 days ago (twice) and still have not received a response from anyone. And the issue was your fault! Thank goodness UPS contacted me by phone and was able to correct my address which Gigi pip entered incorrectly (my order confirmation had the correct address but the shipping confirmation email showed an error). I gave this company another chance from previous issues and this last experience just solidify that I will not be doing business with this company again!”

Helpful Report

Posted 2 weeks ago

“I brought this hat for Beyoncé’s concert it looks stunning on can’t wait to wear it!!”

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Posted 3 weeks ago

“I love the hats. They are good quality.”

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Posted 3 weeks ago

“I’m very pleased with my purchase from Gigi Pip. Everything went smoothly and my product is fabulous! Always appreciate the high-quality.”

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Posted 3 weeks ago

“I love my hat. My YouTube for reviews. https://youtube.com/shorts/ETl7bG0CxSg?si=lqf7AJNuylp4UP_i”

Helpful Report

Posted 3 weeks ago

“I absolutely love my Gigi Pip hat and all the accessories that allow me to change the vibe anytime I want.”

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Posted 3 weeks ago

“My new Gigi Pip hat is awesome for my tiny head! I love the ability to size it.”

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Posted 3 weeks ago

“Gigipip has aweome good quality products. Love my hats and accessories. I get compliments all of the time”

Helpful Report

Posted 3 weeks ago

“worst quality leather/hardware i've ever had the misfortune of purchasing. was told i could return with no issue, and yet, there is no option to return through the shop app, only store credit. i am SHOCKED any company would put this poor quality product to market under their name. i hardly even believe it's leather-- it smells like plastic and feels like plastic. also, the 'leather' is completely dented and the zipper got caught on the cheap, loose nylon interior when trying to zip the bag closed.”

Helpful Report

Posted 3 weeks ago

Gigi Pip is rated 4.1 based on 376 reviews