Gigi Pip Reviews

Name: Gigi Pip
Address: 571 Deseret Dr, Suite 101, Kaysville, Utah
Rating: 4.09

4.1 Rating 369 Reviews

75 %

of reviewers recommend Gigi Pip

4.1

Based on 369 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Gigi Pip 5 star review on 23rd November 2024

Hollie Massen****

Gigi Pip 5 star review on 14th November 2024

Eliza****

Gigi Pip 5 star review on 27th October 2024

Alisha Ga****

Gigi Pip 5 star review on 25th October 2024

Channtel L****

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi..I received my hat (great) but not my Zodiac card (Aries). I sent a message to hello@gigipip.com. It’s been over 24 hours and no response. The card is not cheap and I really wished I received my full order. Please GiGiPip…respond to my message.”

Helpful Report

Posted 6 days ago

“GigiPip has been such a great brand to shop with. Their website is clean, easy to navigate, and makes the whole shopping process simple. I also appreciate that they seem to restock popular items regularly, which shows they’re really in tune with their customers. Overall, everything from browsing to checkout has been smooth and straightforward. Highly recommend!”

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Posted 6 days ago

“Absolutely obsessed with the bag I ordered- extremely fast shipping and the quality is chef’s kiss. I honestly might order in another color, that’s how much I love it. Can be dressed up or down and fits just the right amount for day out! 10/10!”

Helpful Report

Posted 1 week ago

“Quality Assurance Issue: I’ve purchased three hats from Gigi Pip. While they’re aesthetically beautiful and fit well, two arrived with noticeable flaws. The straw hat had a stitching issue that left a moderate gap between the straw on one side. One felt hat had a glue stain, and its leather band—glued instead of sewn—eventually came loose and had to be re-glued. I’ve reached out to customer service twice about replacing the straw hat but haven’t received a response, despite paying the extra $5 for free exchanges.”

Helpful Report

Posted 1 week ago

“Customer service was terrible. I reached out regarding a shipping issue over 7 days ago (twice) and still have not received a response from anyone. And the issue was your fault! Thank goodness UPS contacted me by phone and was able to correct my address which Gigi pip entered incorrectly (my order confirmation had the correct address but the shipping confirmation email showed an error). I gave this company another chance from previous issues and this last experience just solidify that I will not be doing business with this company again!”

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Posted 1 week ago

“I brought this hat for Beyoncé’s concert it looks stunning on can’t wait to wear it!!”

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Posted 1 week ago

“I love the hats. They are good quality.”

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Posted 1 week ago

“I’m very pleased with my purchase from Gigi Pip. Everything went smoothly and my product is fabulous! Always appreciate the high-quality.”

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Posted 1 week ago

“I love my hat. My YouTube for reviews. https://youtube.com/shorts/ETl7bG0CxSg?si=lqf7AJNuylp4UP_i”

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Posted 1 week ago

“I absolutely love my Gigi Pip hat and all the accessories that allow me to change the vibe anytime I want.”

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Posted 1 week ago

“My new Gigi Pip hat is awesome for my tiny head! I love the ability to size it.”

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Posted 1 week ago

“Gigipip has aweome good quality products. Love my hats and accessories. I get compliments all of the time”

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Posted 1 week ago

“worst quality leather/hardware i've ever had the misfortune of purchasing. was told i could return with no issue, and yet, there is no option to return through the shop app, only store credit. i am SHOCKED any company would put this poor quality product to market under their name. i hardly even believe it's leather-- it smells like plastic and feels like plastic. also, the 'leather' is completely dented and the zipper got caught on the cheap, loose nylon interior when trying to zip the bag closed.”

Helpful Report

Posted 2 weeks ago

“Visiting an in store site experience was awesome. Staff was super helpful, friendly, and knowledgeable about the hats.”

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Posted 2 weeks ago

“Need to get stock in. Out of xs sizes”

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Posted 2 weeks ago

“I'm trying to exchange a hat that is too big with no success. Thinking this is a horrible vendor”

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Posted 2 weeks ago

“I love my two Gigi Pip Rylee bucket hats, and I've gotten lots of comments on them. The customer service is amazing.”

Helpful Report

Posted 2 weeks ago

“The hats are stylish but more importantly, they actually fit. Sizing has always been an issue for me and I am so grateful for Gigi Pip.”

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Posted 3 weeks ago

“My hat arrived smashed and I have had zero response from this company on trying to get a replacement or refund. Super sad, this was my Mother’s Day gift and I was really excited about it.”

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Posted 3 weeks ago

“I was introduced to Gigi Pip about two years ago, and let me just say—I never considered myself a "hat girl" until I got my first Gigi Pip hat. Now? I'm completely hooked. I currently own 4 wide-brim hats, 3 bucket hats, earmuffs, and a couple of beanies, and I love how each one brings something unique to my wardrobe. Living in Colorado, I get to enjoy all kinds of weather and styles, and Gigi Pip has the perfect hat for every season. The quality is unmatched, the styles are timeless, and the confidence I feel when I wear them is everything. Cannot recommend this brand enough!”

Helpful Report

Posted 3 weeks ago

Gigi Pip is rated 4.1 based on 369 reviews