Gigi Pip Reviews

Name: Gigi Pip
Address: 571 Deseret Dr, Suite 101, Kaysville, Utah
Rating: 4.14

4.1 Rating 434 Reviews

76 %

of reviewers recommend Gigi Pip

4.1

Based on 434 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Gigi Pip 5 star review on 23rd November 2024

Hollie Massen****

Gigi Pip 5 star review on 14th November 2024

Eliza****

Gigi Pip 5 star review on 27th October 2024

Alisha Ga****

Gigi Pip 5 star review on 25th October 2024

Channtel L****

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My Order of the Carmen Panama Straw Hat in Black, size 57cm (medium) is so amazing. It fits and looks great on my head.”

Helpful Report

Posted 1 day ago

“Lovely hat and perfect size! I get so many compliments! Customer Service was outstanding as well! Can’t wait to shop again!”

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Posted 1 day ago

“I purchased my hat during a recent sale. The color is beautiful and the hat fits decently, but I am undecided about keeping it due to a few issues. First, a small piece of fabric is missing (a noticeable nick). Second, the brim is cut unevenly. Lastly, the satin-like lining feels very loose. I sent an email to confirm whether the hat was discounted or sold as-is because of these defects. I am considering a return, but the restocking fee feels discouraging since I already paid for shipping to receive the hat. I would love to continue as a customer. But this experience has left me hesitant.”

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Posted 2 days ago

“Love Gigi Pip! Such beautiful hats that make the perfect finish to a look. There is no way a girl can stop at just one. The more hats I have, the more options for the look I want to create.”

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Posted 3 days ago

“Emailed and called about my rewards not working on my order. Asked for the rewards to be placed back in my account .. I heard from No one in customer service which right know is poor!!”

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Posted 3 days ago

“Beautiful hat! No problem whatsoever”

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Posted 3 days ago

“Great hats! Two for me and one for my friend! I always get compliments on my Gigi Pip when I wear one.”

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Posted 1 week ago

“Easy to navigate the website. Quality products. Fast delivery. Items packed well. Great selections. Love that your adding new items”

Helpful Report

Posted 1 week ago

“I was pleasantly surprised when I received my Wren hat in green. I am so impressed with the quality of this one. The color is perfect! I have a small head and have a hard time finding hats that fit without having to put foam in the hatband. Didn't have to do that with this hat. It fits perfectly. I can't wait to add more Gigi Pip hats to my collection.”

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Posted 2 weeks ago

“Súper lindos 💕”

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Posted 2 weeks ago

“I have been pretty satisfied with most of the GigiPip hats I have bought so far. One of them I liked so much that I ordered it a second time without realizing that I had previously bought it. I can say that all the seven (or so) hats that I have ordered are of good quality. I have not had any customer service issue to date so I cannot comment about that.”

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Posted 2 weeks ago

“Love these hats!! Can’t say which is my favorite, Ezra, Penny, Billie, Jillian, Dahlia etc. Love them all!!”

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Posted 2 weeks ago

“Where do I begin.. I absolutely love Gigipip.. by far the best brand to work with and the products are all high quality. I’ve had a few hats now for about a year or so and all can handle some durable trips! Highly recommend and will continue to share my love for them”

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Posted 3 weeks ago

“The absolute best hats and accessories I’ve ever had. The quality and selection is amazing and I get so many compliments whenever I wear one of Gigi’s pieces!”

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Posted 3 weeks ago

“The Kids Dakota Dae Triangle Crown in Pink is precious on my 6-year old, and truly a gorgeous hat. The shape, quality, southwest vibes of the ribbon, and the hat liner is beautiful and will be treasured as long as this hat fits her little head!”

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Posted 3 weeks ago

“Absolutely amazing !! Even got a call from ownets of company !! Now thats customer service. Thanks Ginger and Jon !!”

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Posted 3 weeks ago

“I absolutely LOVE my Rancher Hat. Attending a hoedown and didn't want to purchase a cowboy hat so this is perfect. Very nice quality!! and reasonably priced...”

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Posted 3 weeks ago

“Customer service wad TERRIBLE!”

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Posted 3 weeks ago

“Never received the item. Upset. Refund was provided. I was very excited about this purchase.”

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Posted 1 month ago

“Gigi Pip hats and hat bands are my go to FaVoRiTe daily accessories I have several styles to compliment anything from casual to dressy attire The quality and styles are on point and won’t disappoint”

Helpful Report

Posted 1 month ago

Gigi Pip is rated 4.1 based on 434 reviews