“I have not received my hat. It was delivered Friday, Aug 18 however, not to me. It was delivered per tracking to Bountiful, Utah. Please contact me regarding this. I either need my card credited or find my hat. thank you...Laura Jelks 205-821-3384; laurajelks1@gmail.com”
Hey Laura! We are so sorry to hear this! It sounds like it was returned to sender due to an incorrect address. We absolutely want to get you taken care of! Please reach out to our team + we can get this resent! xx
“I purchased two hats that are quite stylish and really ideal at the beginning. However, the rim and frame of the hats both lost their shape after using them a couple of times.”
Hey Rojin! Thank you for your feedback, it is much appreciated! We would be more than happy to take a look at your hats + come up with a solution. Would you please email hello@gigipip.com for further assistance? One of our customer service representatives will be waiting for your email! xx
