Gigi Pip Reviews

Name: Gigi Pip
Address: 571 Deseret Dr, Suite 101, Kaysville, Utah
Rating: 4.13

4.1 Rating 416 Reviews

76 %

of reviewers recommend Gigi Pip

4.1

Based on 416 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Gigi Pip 5 star review on 23rd November 2024

Hollie Massen****

Gigi Pip 5 star review on 14th November 2024

Eliza****

Gigi Pip 5 star review on 27th October 2024

Alisha Ga****

Gigi Pip 5 star review on 25th October 2024

Channtel L****

Anonymous

Anonymous // 01/01/2019

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“TBD with customer service”

Helpful Report

Posted 2 months ago

“Buyer Beware! Insufficient packaging resulted in a damaged and accordianed Millie Straw hat arriving. Because I am a Canadian customer I cannot return and GiGiPiP has now ghosted me - and the ONE reply I did get was the initial response - that my claim was rejected, and to contact customer service. I did and more than a week later…. Crickets. 0 stars. Worst customer service. Beware!”

Helpful Report

Posted 2 months ago

“Love the rich color of the Linden Boater (blemished). Beautifully made and easy to style. I read all of the measuring guidelines and tips, but I regret not taking advantage of the personal help in choosing the correct size. Ask them for help, it will make the experience even nicer.”

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Posted 2 months ago

“Great place to buy hats. Love it❤️”

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Posted 2 months ago

“The hat is great. It’s beautiful, fits perfectly and is very well made. My only complaint is the packaging. The box was slightly crushed so the top of the hat was bent. I was able to bend back into shape without damaging it.”

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Posted 2 months ago

“It should have been lined especially where the hat meets the scalp. Also the brim could have been shorter. Nevertheless a nice hat and happy with my purchase.”

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Posted 3 months ago

“I have been looking for the right hat for months. I was extremely happy that Gigi Pip offers quality hats for smaller heads! As an adult this hat is stylish and fit PERFECTLY! Looking forward to more purchases.”

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Posted 3 months ago

“Great hat, but the brim was bent when it arrived.”

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Posted 3 months ago

“Their hats are hit or miss – sometimes great and sometimes very average quality. Their customer service and return procedures need a lot of work.”

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Posted 3 months ago

“I absolutely love Gigi Pip. Just ordered my 4th hat and it did not disappoint. Great quality and style. Not to mention able to fit my large head 😉”

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Posted 3 months ago

“My order was received within just a couple days of placing my order. Well packaged.”

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Posted 3 months ago

“I LOVE all of my Gigi Pip hats! They fit perfectly, are comfortable to wear and they travel with me! The customer service is wonderful too.”

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Posted 3 months ago

“Quick delivery. Came well packaged and secure. High quality and well made hat. No complaints, it just didn’t look right on me so I returned it”

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Posted 3 months ago

“Love the structure and style of this hat.”

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Posted 3 months ago

“GIGIPIP is my go to when it comes to quality hats. Their material, colors and styles are unmatched.”

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Posted 3 months ago

“I ordered a hat prioirty shipping and 12 days later have not received it. I'm praying customer service gets back to me, but based on an experience I had a couple of months ago, I am not hopeful. It took over a month to get a response and that was also after multiple emails and chats with the the bot. And no one answered or responded to phone calls. Terrible customer service.”

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Posted 3 months ago

“I love my GiGi Pip hats. I have one suggestion… there’s been a few times Ive wanted to order another hat that I already own but I’ve forgotten the name of the hat. It would be so helpful to have the name of the hat inside the hat band.”

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Posted 3 months ago

“Excellent craftsmanship!”

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Posted 3 months ago

“Love the hat; it’s chic and casual. Love it.”

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Posted 3 months ago

“I absolutely love the Gigi Pip hat brand. Their selection and quality is simply amazing and no matter what you select you can't go wrong.”

Helpful Report

Posted 3 months ago

Gigi Pip is rated 4.1 based on 416 reviews