Gigi Pip Reviews

Name: Gigi Pip
Address: 571 Deseret Dr, Suite 101, Kaysville, Utah
Rating: 4.13

4.1 Rating 416 Reviews

76 %

of reviewers recommend Gigi Pip

4.1

Based on 416 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Gigi Pip 5 star review on 23rd November 2024

Hollie Massen****

Gigi Pip 5 star review on 14th November 2024

Eliza****

Gigi Pip 5 star review on 27th October 2024

Alisha Ga****

Gigi Pip 5 star review on 25th October 2024

Channtel L****

Anonymous

Anonymous // 01/01/2019

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“Visiting an in store site experience was awesome. Staff was super helpful, friendly, and knowledgeable about the hats.”

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Posted 2 months ago

“Need to get stock in. Out of xs sizes”

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Posted 2 months ago

“I'm trying to exchange a hat that is too big with no success. Thinking this is a horrible vendor”

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Posted 2 months ago

“I love my two Gigi Pip Rylee bucket hats, and I've gotten lots of comments on them. The customer service is amazing.”

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Posted 2 months ago

“The hats are stylish but more importantly, they actually fit. Sizing has always been an issue for me and I am so grateful for Gigi Pip.”

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Posted 2 months ago

“My hat arrived smashed and I have had zero response from this company on trying to get a replacement or refund. Super sad, this was my Mother’s Day gift and I was really excited about it.”

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Posted 2 months ago

“I was introduced to Gigi Pip about two years ago, and let me just say—I never considered myself a "hat girl" until I got my first Gigi Pip hat. Now? I'm completely hooked. I currently own 4 wide-brim hats, 3 bucket hats, earmuffs, and a couple of beanies, and I love how each one brings something unique to my wardrobe. Living in Colorado, I get to enjoy all kinds of weather and styles, and Gigi Pip has the perfect hat for every season. The quality is unmatched, the styles are timeless, and the confidence I feel when I wear them is everything. Cannot recommend this brand enough!”

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Posted 2 months ago

“Loved my hat so much, so well made and classic!”

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Posted 2 months ago

“Love this bucket hat! Love the adjustable brim (I have a really big head and the XL fits great)”

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Posted 2 months ago

“Received a crushed hat and can not get a return authorization and label. My return window is about to close not happy . Says “ under review””

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Posted 2 months ago

“Cool company, great packaging ~”

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Posted 2 months ago

“Very impressed with product quality, quick delivery, and excellent customer service!”

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Posted 2 months ago

“Love my hats! Love the designs and colors. I have several and plan to get more!”

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Posted 2 months ago

“I ordered the Dahlia boater hat for my trip to Europe including a Danube River Cruise. I originally wanted the black color but it was sold out in my size so I ordered brown - and I was delighted with the color which was richer than it looked. I loved the wide brim of my hat and I received many compliments on it. I ordered a ribbon hat band which I think added a lot to the hat as well. I’m happy with my purchase.”

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Posted 2 months ago

“My teddy hat is gorgeous in vintage blue! I was really disappointed that I paid for 2 day shipping and it took 7 days to arrive.”

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Posted 2 months ago

“I own many, many Gigi Pip hats and even enjoyed a visit to SLC and did a custom hat! Hats are great quality and help me create my “look”. I also love my Gigi Pip big scarf!”

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Posted 2 months ago

“I ordered my hats over 15 days ago and still have not received them. I emailed Gigi Pip and have gotten no response. I've been a loyal customer and am disappointed in this level of service.”

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Posted 2 months ago

“Literally the best hats! Gigi Pip never lets me down.”

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Posted 2 months ago

“Gigi Pip's hats completely rock!! They are gorgeous and very well made. Anybody who knows cowboy hats knows the Gigi Pip's the Rolls Royce of hats. Natalie Hatchett”

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Posted 2 months ago

“Absolutely love my cattleman’s hat!!! The fit is just right and is very comfortable.”

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Posted 2 months ago

Gigi Pip is rated 4.1 based on 416 reviews