Gigi Pip Reviews

Name: Gigi Pip
Address: 571 Deseret Dr, Suite 101, Kaysville, Utah
Rating: 4.17

4.2 Rating 540 Reviews

76 %

of reviewers recommend Gigi Pip

4.2

Based on 540 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

Write Your review

Tell us how Gigi Pip made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Gigi Pip 5 star review on 23rd November 2024

Hollie Massen****

Gigi Pip 5 star review on 14th November 2024

Eliza****

Gigi Pip 5 star review on 27th October 2024

Alisha Ga****

Gigi Pip 5 star review on 25th October 2024

Channtel L****

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love Gigi Pip! I have many hats & each one is my favorite! The quality is perfect!”

Helpful Report

Posted 2 months ago

“Shipping was quick and easy.”

Helpful Report

Posted 2 months ago

“The gold and turquoise hat band is a beautiful addition to my hat band. Great quality, quick shipping…I will be a repeat customer for sure! Thank you for making such a pretty product!”

Helpful Report

Posted 2 months ago

“I’ve purchased two fedoras so far and love them both. They’re 💯🔥”

Helpful Report

Posted 2 months ago

“I have been purchasing from Gigi Pip for years. It is one of the only hat companies, that sell my hat size; XS-S. They are hats of great quality, style, colors, and you can’t beat the prices. By far my favorite hat company…”

Helpful Report

Posted 2 months ago

“Very poor quality hats. Feels like thick felted cardboard. Painful fit — too round. And worst of all it cost $33 to return them. Wish I’d never purchased from this brand. Absolute waste of time and money. Their fans are just bought influencers.”

Helpful Report

Posted 2 months ago

“A+ great quality”

Helpful Report

Posted 2 months ago

“Paid for 1-2 day shipping; order arrived 6 days later with little to no help from customer service. Was so excited to splurge on my dream hat but I would honestly never recommend this brand. Had to argue for a refund on the shipping that wasn’t honored (it was shipped USPS priority which explicitly states a 4 day ship time)”

Helpful Report

Posted 2 months ago

“The staff is amazing, the quality is phenomenal and our corporate groups love this experience.”

Helpful Report

Posted 2 months ago

“Let's start by saying that my order #15431836-250 never arrived. On 11/13, I received an alert from the Post Office stating my hat was being returned to you. I started reaching out to you by phone, text and email. NOTHING. Never heard back.”

Helpful Report

Posted 2 months ago

“Love my Gigi Pip hats.”

Helpful Report

Posted 2 months ago

“My first purchase from this place was the fuzzy headbands as Christmas gifts. They are ADORABLE I wish I could buy 20 things from here”

Helpful Report

Posted 2 months ago

“I’m not happy with their customer service or the quality of their cardboard hats !!!! 👎👎👎”

Helpful Report

Posted 2 months ago

“The only place I shop for hats! Love the variety and quality they offer! Also, I love their rewards program!”

Helpful Report

Posted 2 months ago

“Bought a Dean Rancher Cowboy Hat, couldn’t wait to make my finishing touches here in Michigan! I’m obsessed with it to say the least!”

Helpful Report

Posted 2 months ago

“Such a fun experience and love the personalization!”

Helpful Report

Posted 2 months ago

“Love my new hat! Customer service was above and beyond! Makenzie ?? At the kaysville location designed a beautiful hat band! It’s perfect!”

Helpful Report

Posted 2 months ago

“At Moms Gone Wild West, we’re completely obsessed with Gigi Pip. Their hats capture everything we love about the modern cowgirl — effortlessly blending feminine style with western grit. Each piece transitions seamlessly from a beautiful dress to the barn, without ever missing a beat. The modern color palettes fit every style and mood, from city chic to dusty trail days. These hats have truly become part of our everyday uniform — timeless, confident, and undeniably cool. If you’re a woman who loves to live boldly, chase sunsets, and look amazing doing it, Gigi Pip is your go-to.”

Helpful Report

Posted 2 months ago

“The best hats ever. Super comfortable and very well made. I always get compliments when I wear them.”

Helpful Report

Posted 2 months ago

“Just recently purchased a beanie and scarf and LOVE the quality and royal blue color! I lost my beans while on a trip to New York and I'm sad! I will be buying another one for sure!”

Helpful Report

Posted 2 months ago

Gigi Pip is rated 4.2 based on 540 reviews